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NamecheapReviews 8,207

3.7

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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Zul A.
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February 5, 2014

Date of experience: February 5, 2014
Debra M.
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February 5, 2014

Date of experience: February 5, 2014
Julian F.
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By far the cheapest and easiest to use website for domain registration I've come across

Date of experience: February 5, 2014
Doug E.
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February 5, 2014

Date of experience: February 5, 2014
Abeer L.
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February 5, 2014

Date of experience: February 5, 2014
Adam H.
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Very easy to navigate and locate the add-on services. Hopefully the account page can be updated visually as it still has the old layout and look.

Date of experience: February 5, 2014
Carlos V.
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Very slow response time
February 5, 2014

Very slow response time

Date of experience: February 5, 2014
Reynante M.
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Thanks for the quick service
February 5, 2014

Thanks for the quick service. Looking forward to setting up my website with your service soon. Cheers!

-Reyn

Date of experience: February 5, 2014
Angelos S.
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February 5, 2014

Date of experience: February 5, 2014
Nick K.
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I gratefully appreciate your highly competitive prices and your stance against SOPA. You speak for humanity even while you conduct business. Not many can do that. Additionally, your website rocks and is pleasant to the eyes.

Date of experience: February 5, 2014
Brandon J.
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Much awesomeness :D
February 5, 2014

Much awesomeness :D

Date of experience: February 5, 2014
Adam A.
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International customer, this has never been easier

Date of experience: February 5, 2014
Oscar V.
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February 5, 2014

Date of experience: February 5, 2014
David M.
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Payment is bad
February 5, 2014

Payment is bad - it seems to require me to check a box to save my credit card settings, a Very Bad Thing. I never, ever let companies save my credit card info, and I would like you to delete it from your system, please. I am quite happy, in a year's time when I need to renew, to enter it again - it's not that hard for me to do :)

Date of experience: February 5, 2014
AnnKathrin W.
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February 5, 2014

Date of experience: February 5, 2014
Nicole H.
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February 5, 2014

Date of experience: February 5, 2014
Omoifo A.
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It's pretty easy to use and straight forward too
February 5, 2014

It's pretty easy to use and straight forward too.

Date of experience: February 5, 2014
Idris J.
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Excellent
February 4, 2014

Excellent

Date of experience: February 4, 2014
jinju W.
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It is quite convenient to use
February 4, 2014

It is quite convenient to use

Date of experience: February 4, 2014
Andreacute P.
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February 4, 2014

Date of experience: February 4, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25