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Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
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Nothing much i have not used yet so i can't say anything
Best in class prices and outstanding service.
All r good I think
Good
Namecheap has cheap shared hosting service only in offer period
Thank you very much for your support
Good service. I think DNS settings dashboard should be easy to use. This is my first domain buying. Hope to come back.
It's great. But it does not support Chinese and Alipay.
Worked as intended
Fast, Easy, & Affordable.
Hi. We had a lot of trouble with payment, and no clear indication what was wrong every time. We tried 3 different Credit Cards, and used PayPal at the end which worked.
So far so good
SQRF
So far my experience has been largely positive
Tobstore.online
Plain and simple they support spammers they sell cheap domain names to spammers and do nothing about it when they break the law please do not support sites such as this
I've been hosting my WordPress website with Namecheap website hosting account for about 4 months, I like this web host. I love working with the support team! I always receive professional help and thanks to them there aren`t any bugs. They answer super fast and they really help when i need. I am quite satisfied using their hosting services.
While NameCheap is low cost, you pay for that with poor customer service. Everything is chat and the chat person is taking 4 more sessions at the same time. They are not paying attention to you, you can tell this by the long gaps to respond to your replies and questions. I like to have the full focus of the chat person and not have them get mixed up. In my experience, the support people are not inclined to match the support that the customer needs.
I also learned that Cheap means "you get it our way or no way". I wanted to pay for a block of extra domain services at the time of renewal but they refused and pedantically required me to pay for separately for the same domain. I only used them one year and moved on.
Best Customer service. Tatyana was very helpful. She was very patient assisting with my SSL installation.
Once you register a domain with NameCheap, expect 2 things:
1 - an email from them basically stating that they can cancel your domain at any time and that you basically do not have any rights to your domain name or account
2- expect a MASSIVE amount of new spam. They share your contact info broadly and the spam comes is huge quantity.
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members