MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.
Being an online shopper for many years, I was confronted with the situation where Amazon was not sending certain goods to my place in the United Arab Emirates. I discovered MyUS during an internet search. Nowadays I ship all my Amazon orders to MyUS address and then have them grouped and send to me at my convenient time. I am also using their concierge service when needed.
Thanks to all at MyUS for your continued improved services
Luv, this company! Great service & follow up. Very easy sit to use. Best of all the fastest postal company out there. I'm not easily impressed but My-US really do their job to higher than normal standards i. E.: I like to amalgamate several packages to minimise international post costs to Australia, My-US do the best job of smallest package for the items with all labels & documents included just a better service, they think about what they do. I can not speak highly enough of this company plus it was a new record to NSW - Australia 4 days
It was not clear that this promotion i received did not apply to MYUS shipping orders, i placed and order to find i did not receive my shipping discount of which i made a complaint about being mislead on the conditions of the promotion, i received my discount as a good will honer by Angel for the over sight by MYUS to my shipping order bill.
I'm from Kuwait and it's was very hard and expensive to ship stuff from us, but Myus make it very easy and much cheaper and extremely faster than other shipping companys, thanks guys keep it up
This is my second shipment, and so far MyUs has been doing excellent job. Keep up the good work.
Received excellent feedback and information every time it was requested, especially from Angel. Definitely an asset and worth more than gold to any company orginization
I was helped by teresa liked the professionalism it was a very good help... hope theres people with the level of help of Teresa... (clarity, patient and lots of helpful)... it very thank Teresa for your help what a great job...
The service I received from MyUS was great, Excelent in fact. I received my package sooner than I had expected. Keep up the great work.
Angela was most helpful in answering all my questions promptly and in a very detailed manner. Thank you kindly for all your support Angela!
Recently I got my first shopping experience from the US via the MyUS.com and I am truly delighted with! Everything went smoothly like a well functioning global machine and I got my items here in Europe in less than a week! Simply the Best! Will strongly recommend it to my colleagues and friends!
Thank you for your services and helping.
Really i like you
I used this company after and absolutely awful experience with Shopmate (almost 2 months for delivery) and could not believe how easy it was. The updates were immediate and there were no delays with despatch or customs so got my order in 8 days from the time I ordered it from my supplier.
Would highly recommend this company
I had some problems with understanding how the site work and how the wight is measured. All good now.
I got all the help from Jessica.
I'd like to thank her for her help.
Thank you all,
I had a problem with a package and my account. Jessica help me to resolve the problem. Fantastic¡¡¡¡
Devin is my most recent contact at MyUS. When I requested that he help me process a receipt quickly so I could receive them in time for my wedding, he stepped into his cape, put on tights, and flew happily to my rescue! Devin is a great example of the continually great service that I have enjoyed at MyUS.
Very satisfactory. Chatted with Jessica and she was very helpful
Thanks for the website myus, especially Angel for the support and assistance. I want to mention efficiency of Angel, for a detailed explanation of all the information about the services. I wish success to you and your staff.
Guldana
Kazakhstan
I had a problem with my parcel being shipped. The website was not responding to my shipping request. I was feeling very frustrated with the system.
Angel responded quickly and took the initiative by organising the shipment release on my behalf.
This is the 2nd time in 2 months she has helped me and each time she was very efficient and polite.
Well done to the console
Yes, this is useful and relevant
Thank you
Best wishes to all the best for the future
Will look at is whether the insurance is costly
About the business
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm glad to hear you were able to resolve your issue. Please keep in mind MyUS shipping offers only apply to express international shipments via DHL, UPS or Federal Express. Be sure to always refer to the offer for any exclusions.