MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.
The attendant Jessica provided me with all information I needed about the subject mentioned above
Hi there,
I would like to thanks Jessica she was helpful and she communicates very well with me
Myus is basically the best for me as an online shopper! I really love them!
Will certainly use with all my shipments. Will reccommebd to others. Very easy to use and follow instructions.
Live chat with Myus has always solved any issue I have with my packages. Today morning Angel was particularly helpful.
I'm thankful having myus as my shipping patner.
I had great help form the customer support by angel and she was such and angel with her support.
Thank you
Needed some clarification around the membership when signing up. Angel provided good support, with good, precise information and also providing additional info which will help me make the choice. Thanks Angel
Have dealt with a customer representative by the name of Angel, she really was so helpful and had my issue solved in a matter of seconds!
I found the whole website confusing and the shipping rates that they charge you are ridiculous. Not happy at all. It was too late for me to cancel my order when I tried.
My agent Jessica, was a pleasure to deal with.
Prompt and knowledgeable.
Thank you so much
I love myus.com services, the staff is very helpful, everything goes smoothly.
This is the first time I use myuse.com and
My first impression was great service, quick handled, and quick respond CS
The price using USPS service is a bit overprice, but the other services is ok. I hope they don't overprice USPS service.
They don't give you over size package dimension, so you won't suffer from high price of dimensional weight.
Overall, totally worth the money
I would recommend myus.com to my friend
Thank you for your review. I just wanted to let you know our best shipping rates are available through our express couriers: DHL, Federal Express and UPS.
I've always had amazing experience with MyUs. Their staff is extremely co operative and quick. I get responses within 24 hours and they have resolved all my problems. They are always there to help me. They give the best prices compared to all freight forwarders. I've compared prices and MyUs has the lowest and best Prices.
5 starts for them. Amazing service. Thumbs up!
I can't even imagine of switching to any other service. Comfort level 10/10
Gotta hand it to you guys, you outperformed. Will be using your services more often.
Specially Carl, who went out of his way to reply and get my delivery processed.
Well done, keep it up!
Hi,
I would like to take this opportunity to thank MYUS team for all the help and support, and a special thank you for Angel who shocked me with the type of assist and support, in handling my issue.
Thank you all
Mishari
Angel, thank you for prompt and efficient customer service, you go the extra mile for your clients and it's much appreciated!
I had a very good experience with Jessica, she was really of help and gave me all assistance i needed
About the business
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for taking the time to write a review. I’m sorry to hear you found the website confusing. Our EXPRESS shipping rates are posted on our website and in your case they were based on the weight of your package, as well as the courier you chose. You can use our Ship Rate Calculator to estimate shipping costs: http://www.myus.com/en/international-shipping-rates/. I also wanted to let you know the best way to maximize your savings on shipping costs is to consolidate your purchases. As a Premium member you can consolidate your purchases and we can hold your packages for up to 30 days at no additional cost. Our shipping cost per pound decreases as the weight of the shipment increases.
Please email us at support@myus.com with any further questions or concerns.