MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.
Jessica was a very helpful and professional attendant, she prevent me to cancel my account
Had a small problem tracking my package, and when i contacted them, Ms. Angel attended to the query very politely and resolved the issue in less than 24 hours. Im very satisfied with the service myus provides and i will recommend them to anyone.
It was my first experience in creating a shipping request and Jessica explained everything clearly. I am satisfied. Thank you
I have a chat with Jessica, she was so helpful and amazing.
I just finished a livechat session with Teresa. She was most prompt and precise with her answers. Certainly a pleasure to deal with.
I have been shopping on line from Dubai using the services of MyUS.com for several years. Although there were a few rocky patches in the beginning, including a period where I left the service, the efficiency of the system now is certainly beyond the high standards that I expect from a service company such as MyUS. I generally never do online surveys but to give something back to the staff who went out of their way to assist me getting urgently needed swimwear for my daughter, I am making an exception as their assistance was indeed commendable. I would like to convey a special thank you to Joshua and Kristin.
I would like to say the service of MyUS are excellent and really fast plus give you the option to choose with post service you will like to use it and any time I need to ask any question or help people are very kind and helpful price are fair, I'm happy customer,
Thank you
Macy, and Jessica from the live chat team are great. They always assist when i talk to them. Thank you!
She is the best for customer service.
Very Pro and helpful.
Thank you so much for your service
Sincerely
Anne laure
I would like to thank MyUS for customer support
Angel. You really help me to solve my issue...
Thank you
I'm not good at English, but I could understand. Thank you!
It was a pleasure to speak with Kristen. Kristen was very helpful and patient and help me to solve my problem.
Had a lot of help from Jessica today who helped me with my problem and explained everything perfectly. Jessica is a credit to your company.
I contact Myus Live Chat and they clarified to me my question in very easy way (Jessica it seem to me its specialist in Live customer support wish to here and for MYUS the best)
I have been having a great deal of difficulty contacting customer service via email. I got onlive chat with Jessica today and she solved my problem within minutes and even passed the information on to the correct department. I hope to have my package shipped out very soon now.
Great customer service received. Always provide me with immediate solution.
Honestly, i was skeptical at first when i joined but was delighted when i received my first package through MyUS. Every when as scheduled and on time. Their 24hrs customer service online chat portal is one of the best i have ever experience because problems were handled in a professional manner. Though i had 1 or 2 issues with MyUS concerning returns. This is where i feel they need to improve on.
A wonderful experience with myus from 2011 to this time
I really like the customer service and the speed of their response
The only thing I do not like is the volumetric weight I hope Return to calculate the actual weight.
Thank you
I was surprized because i had to pay additional fees to DHL company
And nobody told me about this additional fee
About the business
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Mail Forwarding Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ameera, It is true that every country has specific rules about import duties and taxes. We recommend that you contact your local customs office before making a purchase to determine how to calculate the additional fees that are payable to your country. Thank you for being a loyal member of our service.