MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.
Basically miss Kristin is good communicable person somewhat helpful but anyhow
She makes great work
A great help. Very reassuring.the distance makes problem solving very difficult and causes frustration and anxiety even over a few dollars. What i appreciated was the willingness to remain in touch even when my questions were a bit trivial and i think the problem may be solved. Thank you
I like dealing with the support team of MyUS.com
They are always helpful and supportive.
I remember one of them was especially helpful that she created a solution to ease my problem permanently; not to mention her quick response and being active and dealing with my problem like if it was her own, not mine!
Her name was Kristen.
Thank you all of MyUS support team, and special big thanks to Kristen!
I want to thank Angel with her outstanding support and assistance to my request. I received fast and accurate communication with immediate action from her. Keep up the good work. I am very happy with your service.
I recently had an account issue and was considering closing my account. Angel offered me an appropriate solution and was incredibly friendly. I appreciated the sincerity and accepted the offer immediately. Thanks Angel
They shipped my package to Singapore lightning quick. It was a bulky item dimensionally but i only got chsrged for the actual weight which was brilliant. Macy was the best. She resolved my problems very quickly and efficiently.
Angel (& every staff that has served me) is very kind & understanding.
Accommodates to my needs.
Quick replies too.
They're very easy to work with.
Shipping from here is really really great - all you have to do is click a few buttons then your things are already shipped! At a cheap cost too - so worthy!
Thank you Jessica very very much! You're so kind and help me so much! Wish you all all the best!
Query to the compliance seemed to be ignore. That's when I was assisted by Jessica on live chat who easily clarified my doubts. The high rating is only because she answered my queries.
This is wasn't my 1st MyUS shipment but I was shocked that one of the cosmetic boxes was opened and the powder was scattered all over the other cosmetics! And I can send you an photo of that box
It's a great experience
I am the first time I experienced this website.
I'm relieved about the aid they provide to their customers
Today, especially that helped me and her name Jessica
She is a great and I talked to her and helped me everything I needed
Thank her,,, thank you
Quick response. Polite reply from agent Jessica. Excellent service.
My experience with the site MyUS good and excellent and I received a lot of mail over the MyUS, and also to support them fast and when you meet any problem was when necessary conversation is resolved the problem was my experience today in the conversation with the MyUS The employee Angel cooperative has she replied to My question quickly and solved the problem valuable less than 5 seconds thanks to Angel
I have just spoken with angel she was very helpful and helped me solve my queries, she was very polite and i would recommend her
I had some problems with my shipments so I decided to use the chat provided in the site.
An assistant named Angel was chatting with me and she was one of the best assistants out there. I've used the chat before and some assistants weren't as helpful as Angel.
Well, if there are people like here in MyUS then I guess things are good.
I also had a recent experience with Teresa, she helped me quickly and answered all the questions I had in mind.
About the business
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry to hear your shipment arrived damaged. Although it is rare, damage can occur during international transit. Please reach out to our customer service team at support@myus.com so we can initiate a claim with the courier on your behalf.