MyUSReviews 5,288

I chatted with Jessica. She was very easy to deal with and professional.
She reflects well upon your company

I had trouble with receipts and getting my order shipping ready. Teresa was able to quickly help me.

It was nice chatting with Ms Jessie, she is the best ever, answering all my Questions clearly and faster

I appreciate her effort I can give her 100% score

It was helpful and jessie help me and solve my problem

Professional, polite and efficient. Just as you would hope

What a pleasure to chat to Jessie today. Even when there is a 12hour time difference, I was helped within a minute when I started a chat conversation. My request was handeled very quickly, and directed as to what needed to be done to make the shipping of my item purchased in the US proceed seemless and without hassles. I am very pleased with the speed and friendlyness of Jessie. Well done, and thank you for your help!

I had Jessie attended to my live chat, and she clarified and explained all what I needed to know. She was professional and helpful.

I had to deactivate my account because i lost my job. I got on your live chat to do this. It was effectively done without any issues. I have resolved to return as so on as i get a new job. I was attended to by Jessica and she showed empathy. Please keep up the good work. That was a great experience. I shall be back for that singular reason

Everything I have shipped through MyUS so far has been a great experience. Fast ship times, good rates and I like that I choose the shipping company I want. Customer service is fantastic, had to contact them once for an issue and it was resolved within half a day. Highly recommend MyUS!

Had issues with the "Declared Value" as item was a replacement item. Jessica was extremely knowledgeable on the subject matter and managed to resolve my issue quickly and efficiently. Wish I had got her the first time I contacted MyUS.com!

I would like to recognize Patricia for her great support during tecnical problem with my address as a new user, well done Patricia

I was able to be nice to me very much.
It is splendid personality.
Please tell Jessie my best regards.

The agent Jessie was so calm and friendly, I started the chat to cancel my subscription but after chatting with Jessie, I changed my mind.

Best price best support ever seen, but u have 2 make more time for live chat 2 helpful every customers from out side US. thanks

It was an excellent live chat experience, very fast, helpful and to the point.

I was prepared to spend hours to have some questions solved. Jessica provided me with all the information I needed and solved my membership fee questions in 7 mins. Fantastic. Well done..