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MyUS
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MyUSReviews 5,288

3.9
myus.com

MyUS Reviews Summary

MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559
South Africa
1 review
1 helpful vote
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Conversation with Julie
May 24, 2015

Julie help me to add my credit card to my account and assured me the credit i received will be paid back into my account. She was extremely helpful and very reassuring. By far on of the best agent i chatted to on MyUS chat!

Date of experience: May 21, 2015
Nigeria
1 review
1 helpful vote
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Myus.com Rocks
May 24, 2015

I got a no fee 1 year membership account with no strings and no hassles. Julie was my Livechat buddy and she was awesome!

Date of experience: May 21, 2015
South Africa
1 review
1 helpful vote
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Fast and great help
May 24, 2015

Jessie has helped me twice - very sharp and helpful

Date of experience: May 20, 2015
Kuwait
1 review
1 helpful vote
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Live Chat
May 23, 2015

It was to easy and helpful from the agent KELLY.

I appreciate the kind care and fast response to solve the problem.

Many thanks for the ( Agent KELLY).

Thanks a lot MyUs.com

Date of experience: May 20, 2015
Bermuda
1 review
1 helpful vote
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Sigh on
May 23, 2015

Wonderful dealing with Kelly, had no problems, able to sign on with out any problems she even stayed on the chat when i went to sign on and forgot she was still there. Thanks KELLY.! Anthony

Date of experience: May 20, 2015
Turkiye
1 review
1 helpful vote
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They always treat me like i am a dear member of their family i always feel proud thanks to them.Of course sometimes we had some difficulties between us but we handled every problem.

Date of experience: May 20, 2015
Malaysia
1 review
1 helpful vote
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Great! Julie
May 23, 2015

Appreciate so much for helping and guiding me to access my account

Date of experience: May 20, 2015
AE
1 review
1 helpful vote
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Thank u Jessica
May 23, 2015

Jessica. Help a lot I'm thanking her for what she's doing. Than u again

Date of experience: May 20, 2015
Saudi Arabia
1 review
2 helpful votes
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Myus
May 23, 2015

I got a membership in myus for the last 2 years, their shipping is so fast and they never delay or late my shipping. Also their services its awesome especially agent Julie she help me a lot. I would recommend it for everyone.

Date of experience: May 20, 2015
Angola
1 review
1 helpful vote
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Excellent service
May 23, 2015

It's the best transport company that can work in the US. Competent company, already recommended it to several friends, family and colleagues, working with a very large level of professionalism. Always meet the deadlines and the qualidadde as dealing with your customers. Keep it so that we will have much to gain us as clients and you as service providers.

Cumps

Date of experience: May 20, 2015
Saudi Arabia
1 review
1 helpful vote
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Weight issue
May 23, 2015

Helpful, polite and did everything he could to help me out.
But the rest is going to be on the others to recheck the weight.

Date of experience: May 20, 2015
Finland
1 review
0 helpful votes
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Wrong declared value
May 23, 2015

I did chat with Teresa and after a moment she went and corrected the value.
Good, fast and effortless Customer Service.

Date of experience: May 20, 2015
Saudi Arabia
1 review
0 helpful votes
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Devin, live chat myus.com
May 23, 2015

Gr8 customer service he didnt just solve my problem he gave me advice to prevent such problm or even other problems in the feature

Date of experience: May 20, 2015
Iraq
1 review
0 helpful votes
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Wow i thought you are same like other companies when contacting you but after several questions i asked and chatted. You are a great company keep going.
And one of your best agent her name is jessie she is a very good agent thanks.

Date of experience: May 20, 2015
Saudi Arabia
1 review
0 helpful votes
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Ordering from the U.S. wasn't easy for me, till I came across MyUs.com and ever since shopping the U.S. never been easier.
The service is very nice, reliable and fast.
Starting with receiving the packages and reviewing them from my account, seeing the weight of the package, the tracking number and photo of it (as per request) is a huge advantage for me.
Choosing which package to ship and which to ship later is a great way to save money if planned nicely.
And for the spam mail and unwanted packages, you can just dump them away free of cost, and what ever was it's value it'll be donated, which is nice.
Shipping it my international address is easy, the packaging is perfectly wrapped, insured shipment, low rate and of course fast.

Date of experience: May 19, 2015
Argentina
1 review
0 helpful votes
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Great attention
May 22, 2015

All my questions were answered in a simple and fast manner. Kelly was a great. Totally recommend this company

Date of experience: May 19, 2015
AE
1 review
0 helpful votes
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Jessica
May 22, 2015

Thank you Jessica for helping me you are very good when she replay I give her 10_10

Date of experience: May 19, 2015
Hong Kong
1 review
0 helpful votes
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Kind assist
May 22, 2015

Jessica can help me in a very short time, great help

Date of experience: May 19, 2015
Indonesia
1 review
0 helpful votes
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Cancel membership
May 22, 2015

Jessica helped very well when I want to cancel my membership, no complain and show true help.

Date of experience: May 19, 2015
Australia
1 review
0 helpful votes
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AWESOME HELP!
May 22, 2015

I had a question to be answered about my postal address being changed by the website I was buying off, I requested a live chat and a person called Devin answered my. Devin guided gave me exactly what I needed and I had finished my order within a few minutes! Thanks MyUS and Devin...

Date of experience: May 19, 2015

About the business

For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.


myus.com
Founded in 1997
Sarasota, FL