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MyUS
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MyUSReviews 5,288

3.9
myus.com

MyUS Reviews Summary

MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559
Kenya
1 review
0 helpful votes
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MYUS... AWESOME!
June 1, 2015

I have used MYUS.COM twice for my orders to Kenya and the experience has been AWESOME.
The personnel who assisted me with my problems were quick, efficient and swift to help and assist.
THANK YOU MYUS... You are great!

Date of experience: May 29, 2015
Saudi Arabia
1 review
0 helpful votes
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Exxellent
June 1, 2015

An awesome website for shipping packages with professional way thumb up for them and they have to get the price down a little for the delivery company

Date of experience: May 29, 2015
Japan
1 review
0 helpful votes
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Today is a good day!
June 1, 2015

Thank you Teresa!
Thank you very much for your quick response.

Date of experience: May 29, 2015
Australia
1 review
0 helpful votes
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Support
June 1, 2015

Live chat with Macy. Quick response, clear answerable

Date of experience: May 29, 2015
GB
1 review
0 helpful votes
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Big Thanks to Teresa!
June 1, 2015

Teresa was very helpful and gave me excellent guidance to recreate my password to release my first parcel from myUS.

Date of experience: May 29, 2015
Australia
1 review
0 helpful votes
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I've used MyUS for about three years now, always been ok, no problems. Always seems to work fine. Despatch times are good. Packaging is good in my experience.

Date of experience: May 29, 2015
Saudi Arabia
1 review
0 helpful votes
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Jessie had helped me with my hold package and I appreciate her help

Date of experience: May 28, 2015
Spain
1 review
0 helpful votes
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Jessica - Fast and Informative.
May 31, 2015

I'd chatted to others on myus which haven't a clue. This person knew everything and gave me answer immediately. Can't ask for more than that.

Date of experience: May 28, 2015
India
1 review
0 helpful votes
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Great Support
May 31, 2015

Great support provided by Jessica, she answered all my queries.

Date of experience: May 28, 2015
Saudi Arabia
1 review
0 helpful votes
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Clear answer for my questions
May 31, 2015

Jessica replied to all my questions in very professional manner

Date of experience: May 28, 2015
Ireland
1 review
0 helpful votes
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Great customer service!
May 31, 2015

Jessica was very prompt and helpful and answered my question with great detail and correctly.

Date of experience: May 28, 2015
Canada
1 review
0 helpful votes
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My US great service!
May 31, 2015

I contacted MyUS via live chat for help with a declared value issue for one on my packages. Teresa was very patient and helpful. She fixed my issue and took it one more step to get may package ready to ship. Fast and reliable service... great job!

Date of experience: May 28, 2015
Saudi Arabia
1 review
0 helpful votes
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Answering my questions
May 31, 2015

Big thanks to Jessica for helping me & answering all my questions

Date of experience: May 28, 2015
New Jersey
1 review
0 helpful votes
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A plus
May 31, 2015

Wonderful. Really happy that I chose MyUs.com... but there's always room for improvement... keep it up..

Date of experience: May 28, 2015
Saudi Arabia
1 review
0 helpful votes
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Always as expected and more, very understanding, helpful, patients, fast actions, thanks to all MYUS staff, especially Abigael who was obviously very proffisional and patient in dealing with my so many questions,

Date of experience: May 27, 2015
Australia
1 review
0 helpful votes
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Efficient customer service
May 30, 2015

Kelly (agent) attended to me calmly and also shed light on the issue and reassure me to follow it up

Date of experience: May 27, 2015
South Africa
1 review
0 helpful votes
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Helped me with package on hold
May 30, 2015

Very pleasant - always feel like someone is checking ant WANTS to help you

Jessica helped this time and she was very quick and gave me direct but friendly information and reasons.

Date of experience: May 27, 2015
Nigeria
1 review
0 helpful votes
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My first shipment
May 30, 2015

Its actually my first time of doing online business and shipping my items to the designated place. I must confess, the shipping was superb. Tracking your items, its amazing. Your items can be delivered safely to your destination without fear. Even when i had issues with my items, the way and manner it was handled, was great. I cant wait doing business with myus.com.

Date of experience: May 27, 2015
Saudi Arabia
1 review
0 helpful votes
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Excellent
May 30, 2015

Took me long to be with an employee but she was helpful

Date of experience: May 27, 2015
New Zealand
1 review
0 helpful votes
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Good service help!
May 30, 2015

I found Kelly to be very helpful and patience with my incompetence.

Date of experience: May 27, 2015

About the business

For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.


myus.com
Founded in 1997
Sarasota, FL