MyUSReviews 5,288

Jessie is really good. She listens and sorts things out like a friend.

The support was great Julie guided me because i lost my items in the Custom clearance they toke it i like the support in this website thank you Julie :)

EVERYBODY MUST ASK FOR DDP WRITTEN ON THE INVOICE!
Ask for the international code DDP Custom duty are lower, but MyUS don't want help!
Now it's really bad!

Goods $70 Custom €30 + shipping costs!

THANKS MYUS TO HELP US!
I'm going to cancel my account!

Mike

I am happy with the experience I had due to the shipment request I made.
After a certain time I had an issue with the information included in the shipment.

The way I was help to find a solution by the Customer Representative (Jessica) it was amazing.

She shows a total understating of the matter and it did not take to much time.

It gave me more motivation to keep using myus services.

I had a terrific experience dealing with the staff at myus.com. Many thanks to Marnie who helped me locate my parcel and took time to guide me on how to set up an account on the website and have my parcel shipped to my country.

Your guys are so efficient! I will certainly recommend you to my colleagues purchasing items from the US.

Keep up the good work!

So thank you to miss Jessica be cause she help me very will

The operators that meet the client are highly qualified and meet with much attention to customer seeking an answer to your questions and help in other situations also doubtful.

My experiance with MyUS support are great. Their answers for all my questions and doubts about shippimc options, are very fast a with great instructions. Special thanks to Kristen from MyUS support tim. She realy help me.
Nedjeljko

As a first time user I was somewhat apprehensive but the whole experience from joining to having it shipped and delivered was seamless. Best part is I could order from a store that didn't ship to Australia and the overall delivery time was what I expected. Really impressed and look forward to using it again. Bronwyn NSW Australia

Kelly from MyUS.com gave me great and valid answers to my queries and was very helpful

I face membership renewal issue and i got the right and best support from Jessica, she did explain the issue to me - and it seems to be my mistake - then she help me by finding another option to get out of that issue.
Thanks MyUS and Thanks Jessica

I was very happy with the quick replies from Jessica.

Very detailed information provided by Jessica helped me a lot taking decision forwarding the goods. Very quick response in live chat.

Jessica in the support department was very helpful with my problem.

I had a problem that Jessica handled very well. She was very polite and worked fast. Jessica is a credit to you Live Chat Team.
Thank You

Have been using myus.com since Jan 2010, and they have consistently and reliabily handled all my packages from the US. Nothing ever damaged or missing. Even used their purchasing service to buy goods for me from a US vendor, when they would not accept an overseas credit card. I recommended them to both friends and family. Keep up the good work!

I am very impressed with the way a recent problem I had was solved by Devin. My mail was not shipped along with my packages and when I sent an email to Myus notifying them of this I got a rapid and courteous apology & response notifying me that my mail would be shipped free. Well resolved. Great job Devin!

I'm from saudi and transacting with them is such a breeze. They consolidate items well. I would love it if they would make the packaging less bulky (less bubble wraps) especially when there are no breakable items in the shipment.

Member for few years, Was always satisfied with them service. Great customer support ans exteremly fast shipping. Relative fair charges and fees. I would highly recommend.