MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
Kellly was very friendly and helpful in the caht, i managed to make my purchase and am now looking forward to receiving my package
I have never written any kind of online review before, but I just had such an exceptional customer service experience with Marnie at www.myus.com that it prompted me to share it online. Marnie was friendly and smiling from the start and very patient with my numerous questions. She went out of her way to talk through my concerns with me and was the most accommodating customer service representative I have ever encountered. If only calling a business were as pleasant and productive each time! The website boasts that they have excellent customer service, but I figured this might just be a marketing gimmick. Not so... it's perfectly true!
I had the pleasure to talk to Julie on the chat today, fast and simple just the way i like it.
I have a query about the shipment.
Although the account type of the update was necessary, we were clearly told that thing.
Jessica has promised to contact the shipping charge as soon as possible.
I love how they response very quickly and how cheap the shipping coasts, 5 starzz
Their help chatting is very useful
I talked with jessica, she was very helpful 5 stars because of her
Hi,
I asked Myus customer service for help with a shipping problem and there was Jessica.
She helped very well.
Myus is a great place to package and ship your online purchases with great prices and many feauters... and when ever i had a problem they are helpful. Just as today i had a problem entring value for my purchased item. And using live chat. Myus agent Jessica helped me solve it... she was detailed, good and fast... i thank her.
5/5 for myus..
I have chat with jessica and that was helpful thank you
Jessica was awesome in her response. She was quite knowledgeable and replied every question in a friendly and timely manner. Great Service MyUS, Keep it up!
I needed some guidance on using MyUS.com for the first time and Teresa who was in live chat helped me very quickly and easily understand the process.
I LOVE the promptness of your company and the service levels and personal attention, makes the experience so much better.
Well done!
I appreciate so much Jessie from supporting team for her suuport and facilate answering my questions
I returned to MyUS.com after break from their business and found their service to have deteriorated compared to previously.
No tracking number, not using my preferred courier, poor explanations, slow response time, just not good enough!
Super, Jessie was very helpful and concise in assisting me to put my shipment together. She was very thorough.
I have been talking with Kelly She was brilliant to deal with
When I asked for cancellation, your agent Kelly found a better alternative for me, keeping my account working while not being charged. Excellent service.
MyUS.com is the best I've ever tried, and their support is just as considerate as you'd be with your stuff.
(Thanks again Jessie - support agent)
She promised to locate the package and ship it for me without any additional postage price. Myus is great.
I've chat with Jessica today regarding shipment and billing address which I did not really understand. Jessica explained to me that Billing address would be my billing address as per my bank card company and shipping address would be myUS address.
About the business
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Mail Forwarding Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry to hear you are not pleased with MyUS.com. We sent you a private message via Sitejabber. Please reach out to us so we can assist you with your concerns.