MyUSReviews 5,288

My card was charged to renew my Premium membership when I had no intention to do that. Devin was nice enough to switch the account to standard while converting the charge to account credit for personal shopper or shipping.

I'd suggest though that they provide an option for turning off the auto renewal feature as the reason I did not switch back to standard was so that I could use up the premium subscription period.

I had a livechat with your employee, Devin, today. Great service and support.
Thank you! / Johan (SWE)

Thank you Kelly for going over and above to help me. :)

I have been getting my orders through MyUs and the experience is awesome. Of all my orders, the shipment is fast, I have not received any damaged orders and a very helpful support team.

EXCELLENT SERVICE

I had an item that was not showing in my inbox but was showing delivered and everyone I delay with was great. They located the item and gave me a free urgent upgrade because it took a little time, But it was done very quickly and effectively as I now have my item! Thank you to Carl and Jessica

I had a problem with the credit card verification and I contacted live chat and a guy named Devin kindly assisted me with this matter and he solved the problem in a couple of minutes.

Provide the best services and best Customer Support service

After struggling with getting the address correctly in the period of over a month. I wrote to your customers service, and here I got a super service of the very helpfull Kristen. Thank you very much for your help Kristen.
I am so glad to do business with MyUS.
Wish you all a great summer, all the way from Denmark

I'd like to appreciate Kelly and Macy for their assistance. It was great to chat with these ladies, I appreciate them for their kindness, fast respond and profeccional aproach to the subject of my problem.
Thanks a lot Kelly and Macy-)

A little bit slow in response but it was good
Thanks kelly

Thank you for your help, Jessica!
I couldn't finished to resister before, but I could do it finally,
Thank you so much.

When delivering food or over the counter medicine Singapore customs always requires an ingredient list. So please include the original packing slips or receipts in the package.
Thanks!

Great customer service. I was speak with Alison he was very kind and helpful thank you.

I was having a problem in my package address and i contacted live chat with and agent called Jessica and she was very help full. I thank her and i thank the myus site for providing such a useful live chat. And thank you

She gave me support firmly in my clumsy English.
She is very reliable person.

I had got a good experience because operator Jessica help me kindly,

Very co operating with customers I had a nice experience with Jessica