Overview
MyTrip has a rating of 2.8 stars from 2,244 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyTrip most frequently mention customer service, return flight and credit card. MyTrip ranks 11th among Travel Agency sites.
Theses my first time purchase a ticket with my trips but it was quick and good price
MyTrip.com is a wonderful online airline reservation company which has fantastic options!
I was able to find the ticket that I wanted when I needed to adjust my reservation.
The same package would have been cheaper to book through the airline. Fare advertised as significantly lower to lure a prospective customer. But luggage fees are higher. And seats that should be free are charged fees. All these fees are shown only later on. Will never use this dubious service again.
Nice experience to have a great booking using this site
Too much price bundling. Pay for every little thing...
It seems like everytime I book a flight the price increases due to high demand after I agree to the price on the screen and before my credit card is run. Sometimes it has been only a few dollars but tonight it was nearly $400 per ticket. No thank you. I ll try some where else.
You bustards! Price changed 20$ during the order. Please refund the gap or i will choose another company for next flight
I was a bit skeptical about them but they proved me wrong and delivered the best outcome
Was able.to get what I needed,.on an acceptable amount of.time.and.diligence
Not bad, but needs improvement in a lot of fields. Such as seating
I get bombarded with about 15 offers to pay more. What's worse, I was forced to pay $5 for a seat before continuing to book.
Cheapest. Quick. Beautiful! Thank you for your service! I'm really glad. Design and operation of the site service is excellent.
All of the additional fees makes the flight appear cheaper than it really is. Having to go through and select or choose not to select all the additional options is painful. Show me the full price and then reduce it as I deselect all the extras.
Cheap and easy. I get my booking number easily and the ticket was cheap. Thanks
Please I don't receive the bucking number yet bucking number
Process not as intuitive and straightforward as it should be. You should be able to see the price, the baggage terms, and fly right through this thing in record time.
A reservation with no ability to cancel, despite not needing the baggage or seat now reserved. Instead of helping, you offer to charge $44 for a "possible" return of the taxes charged.
Purchased a flight through mytrip, cancelled it within 24 hours as plans changed. I then had to call the airline to cancel, and mytrip couldn't tell me the correct airline to call - it was a three-leg trip with four different airlines. I then called mytrip and they said I had to cancel with each airline, except I had confirmed that all parts were cancelled when I found the correct airline.
Update: after writing this review and contesting the charge with my credit card company did they say anything about actually giving me a refund, which they can't do because I initiated a charge back. I wouldn't have done that if they had actually been legitimate and refund my money to begin with.
I still do not recommend.
The way you tack on multiple extra fees for services that should be included is unfair and disappointing. I have never experienced that on any other airline.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members