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Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
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The customer service was very helpful. They got right to the point and helped me out very fast.
One of the worst experiences ever took me forever to pay for the ticket. Not sure it is because I am not in my home country.
Pretty lengthily but am finally relieved to have secured my ticket.
Not simple at all, but was able to purchase my ticket. Thanks
A bit complicated but okay! I didn't like the extra cost added at the end!
I needed to change my dates and the service was perfect. Thank you.
They are very kindly and very helpful
Have not used a worst website than this. Please go fix all your technical issue and add a language/currency option.
Better than other travel websites. It was quick, easy and straightforward. Thank you so much!
Quick, easy wonderful experience buying a ticket for myself!
Too many options to op out of. Many of these airlines cover..
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Very good, easyπππππππππππππππππππππππππ
Answer: flights@mytrip.com although don't expect a timely response (if any)
Answer: NO! They won't provide any service, unless you pay a penalty. Even if you need assistance for a situation that is outside your responsibility. This is really the type of sales an marketing organizations that ads nothing, just takes commissions and turns away when they need to deliver. Stay away!