Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
Cheap fares nice customer service and i finish my booking quick and easy
Cheap and easy. I get my booking number easily and the ticket was cheap. Thanks
Too many add-ons asking for extra costs. It took much longer to get through the process as a result.
The purchase was quick and easy. Hopefully it all works. Thanks.
So far so good! Hope stays this way to make the whole experience great.
Easy to use, offered affordable flights. Reliable. Thank you.
Everything is going smooth help us on our trips, the price is good compared to other
Compre aereos x Mytrip a buen precio y de forma rápida y segura
Oh for gods sake!
I just wanted to compliment you and you forced me to add characters
Went Smoothly but a lot to fill in. Hopefully everything goes well
Excellent! Was easy and fast with reasonable prices. Thanks
It was good and easy to comprehend. Navigating the site was streamlined with no issues.
Too much trying to get extra money out of me. Annoying as hell.
Good experience. Easy to order and select flights. Happy to do again.
I like ith this app and service no eni trabl waiting all nice and quick, 👍
Answer: flights@mytrip.com although don't expect a timely response (if any)
Answer: NO! They won't provide any service, unless you pay a penalty. Even if you need assistance for a situation that is outside your responsibility. This is really the type of sales an marketing organizations that ads nothing, just takes commissions and turns away when they need to deliver. Stay away!