Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
It was an easy and fast home booking thnx BbsjakkamSnbsjakkK
It was an easy booking for me, so far so good. I hope you will continue serving your clients well.
Raised price as I was paying for it, not cool. May not trust this site again.
Wonderful price, however I feel MyTrip tries a bit too much to make me add things I don't want (selecting my seat, insurance, etc.)
I do understand and respect that's it's good for business, however I do feel it can be a bit much sometimes. However, I am still very happy with my purchase, and I hope to use this website again!
Easy and quick booking. Great App and helpful any one، i advise everyone to use it. Keep it up guys
Everything went well - I would like to be able to choose my seat from a seat map.
Very smooth booking process, the ticket delivered to my mailbox within a minute
Too many fees to click through. Not intuitive or easy to navigate.
Fast and easy. Looking forward to doing more bookings. Will use this site again,
They usually have the best price. Easy and fast booking process.
Answer: flights@mytrip.com although don't expect a timely response (if any)
Answer: NO! They won't provide any service, unless you pay a penalty. Even if you need assistance for a situation that is outside your responsibility. This is really the type of sales an marketing organizations that ads nothing, just takes commissions and turns away when they need to deliver. Stay away!