business logo of MyTrip

MyTripReviews 2,512

3.0

From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+237
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
770
value
734
shipping
512
returns
638
quality
688
This company responds to reviews on average within 8 days
New York
1 review
0 helpful votes
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Fast, easy and pleasant, I'm grateful for the seat selection option, I'll be sure to use this app again, thank you

Date of experience: July 12, 2025
Iraq
1 review
0 helpful votes
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Thnx you are the best booking site
July 22, 2025

It was an easy and fast home booking thnx BbsjakkamSnbsjakkK

Date of experience: July 12, 2025
Virginia
1 review
0 helpful votes
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All the add on are ridiculous………………………………………………………………..

Date of experience: July 12, 2025
New York
1 review
0 helpful votes
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It was an easy booking for me, so far so good
July 22, 2025

It was an easy booking for me, so far so good. I hope you will continue serving your clients well.

Date of experience: July 12, 2025
Germany
1 review
0 helpful votes
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My booking experience is good and its not complicated. Convenient

Date of experience: July 11, 2025
Florida
1 review
0 helpful votes
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Wasn't happy when I worked my way to the payment page only to find out my session had expired and then cost of the flight increased.

Date of experience: July 11, 2025
Illinois
1 review
0 helpful votes
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Raised price as I was paying for it, not cool
July 21, 2025

Raised price as I was paying for it, not cool. May not trust this site again.

Date of experience: July 11, 2025
Thailand
1 review
0 helpful votes
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Wonderful price, however I feel MyTrip tries a bit too much to make me add things I don't want (selecting my seat, insurance, etc.)
I do understand and respect that's it's good for business, however I do feel it can be a bit much sometimes. However, I am still very happy with my purchase, and I hope to use this website again!

Date of experience: July 11, 2025
Jordan
1 review
0 helpful votes
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Distinctive application
July 20, 2025

Easy and quick booking. Great App and helpful any one، i advise everyone to use it. Keep it up guys

Date of experience: July 10, 2025
Texas
1 review
0 helpful votes
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This was ny first time using Mt trip and if my ticket arrives as scheduled it would've been a success, thanks

Date of experience: July 10, 2025
India
1 review
0 helpful votes
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No surprise price hike during booking session, and simple website.

Date of experience: July 10, 2025
Netherlands
1 review
0 helpful votes
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Everything went well
July 19, 2025

Everything went well - I would like to be able to choose my seat from a seat map.

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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It's ridiculous to me that you're charging for EVERY LITTLE THING. Even to receive SMS messages about our flight…

Date of experience: July 9, 2025
Canada
1 review
0 helpful votes
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The booking process takes too long and too many options to rad through and select or deselect…have to have a masters degree to do a booking on here

Date of experience: July 9, 2025
Brazil
1 review
0 helpful votes
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Excelente, nunca tuve ningun problema, muy rapido y la atencion en caso de dudas es buenisima.

Date of experience: July 9, 2025
Thailand
1 review
0 helpful votes
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Great experience
July 19, 2025

Very smooth booking process, the ticket delivered to my mailbox within a minute

Date of experience: July 9, 2025
Illinois
1 review
0 helpful votes
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Too many fees to click through
July 18, 2025

Too many fees to click through. Not intuitive or easy to navigate.

Date of experience: July 8, 2025
Texas
2 reviews
0 helpful votes
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Fast and easy
July 18, 2025

Fast and easy. Looking forward to doing more bookings. Will use this site again,

Date of experience: July 8, 2025
Bulgaria
1 review
0 helpful votes
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Best prices!
July 18, 2025

They usually have the best price. Easy and fast booking process.

Date of experience: July 8, 2025
California
1 review
0 helpful votes
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I like this site, and it is very easy to follow the suggestions.

Date of experience: July 7, 2025