Overview
MyTrip has a rating of 2.8 stars from 2,244 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyTrip most frequently mention customer service, return flight and credit card. MyTrip ranks 11th among Travel Agency sites.
Thanks for making my booking so easy. Easy bookings from home
I had an incredibly frustrating and disappointing experience with your website. The entire booking process seemed smooth at first—choosing flights, entering personal details. However, when I reached the final payment page, I was shocked to see an unexpected additional charge of $450 tacked onto my total.
There was no prior mention of this charge throughout the booking process. It felt like a deliberate attempt to deceive customers into paying more at the last minute, hoping they'd be too committed to back out. This kind of bait-and-switch tactic is not only unethical but also leaves a sour taste in your mouth.
Chat with support live everyday to ask about refund status but given me different story everyday. Mytrip cancel my booking then the waiting period for refund is not acceptable. Dont use this agent
I booked the ticket with you at the airport due to airline request. I did not hear from you because you took too much time and I was about to miss the flight. So, I booked another ticket with another airline. I am boarding now. Otherwise if I did not get another ticket I would miss the flight. Please cancel and refund me the charge. I emailed you but it does not get delivered. Please email me if you have any questions or concerns. Thank you for your prompt assistance.
Worst company ever. Seems like they scam a lot of people out of their money and there's no way to get it back.
My flight was cancelled by the airline in January. Since then they have been stringing me along with the refund I'm owed, telling me it's coming any day now. They have received the money back from the airlines many months ago.
Do not book a flight with them, it's not worth it.
I have been buying the air tickets a few times and my trip.com is good
I checked the amount and received the OTP but didn't enter the code. However, my ticket was confirmed, and money was deducted from my account. The price initially displayed was lower, but at the end, it asked for double the amount.
July 05-2024 my flight was cancelled by airline air India express, still me not get my refund from mytrip more than two months by chat I contact many times each and every time they request me to wait for the refund, i already check with the airline they give me itinerary for the proof of refund but mytrip they are telling me still they not recieve refund from the airline please beware about mytrip dont lose your money here at mytrip better book direct from airline website
I was nickel and dimed the whole way, received NO help along the way (unless I paid for it) and a typo costed me $75. The entire price for two tickets was $215, of which $151 of that was fees and carrier charges. It's so hard to just buy a friggin plane ticket at a decent rate. Thanks for nothing.
I booked through site, seemingly received confirmation, but have not received an email with the booking confirmation. When I try to get back onto site with booking # it won't let me. Should have gone directly to airline.
It took me hours and hours and hours including with over someone else helping me for 2 hours. I had already turned down tickets for $1600 for the same flights that I ended up paying $2200 through Kayak, not including taxes and bag fees for another $200. This was just light economy or basic economy, not first class. I regret using Kayak
If nothing goes wrong, it is OK to flight with them.
But! I needed to change my flight dates and I bought refundable ticket, and it was a nightmare to make them help me.
First, they can say what is the price of the new ticket and they always say it is much more than I can see in the website of the flight company! So I had to pay more money to change to a cheaper flight.
Secondly, it is very hard to get them, and they are hardly understand what you want.
I really recommend to pay a little more money and flight with a better company.
Impecable! Muy ágil y sin complicaciones! Voy a volver a usar la aplicacion
Please check your website, there's exactly same website like yours, the requesting for Visa card details from people under your company name. I have a short move from them that I can share it with you if you like
No he podido ver mi reserva. Me dice que el correo esta bloqueado
Too much annoying advertised services that needs taking attention away from important stuff
Very Easy to use and affordable. I saw able to pick and choose what I Need.
Tanks very good for the environment and the environment and the economy are good to go for the environment but the economy has to go back in
The booking found in skyscanner and offered in mytrip were different.
We had to run twice the booking (meaning entering our details) and after paying saw that the second piece of the trip (Mad-zurich) was on the day after!
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- Sugar Land, TX, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members