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MyTrip

Overview

MyTrip has a rating of 2.9 stars from 2,277 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyTrip most frequently mention customer service, return flight and credit card. MyTrip ranks 11th among Travel Agency sites.

service
769
value
733
shipping
511
returns
637
quality
687
This company responds to reviews on average within 23 days
+236
How would you rate MyTrip?
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Uruguay
1 review
0 helpful votes
Follow Laura H.
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Te quieren vender hasta un sms y los precios del equipaje despachado varían de un momento al otro y cada vez más altos.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 23, 2025
Florida
1 review
0 helpful votes
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Doubt about payments
November 30, 2024

Excellent chat support, solved in a minute by Dat P.

Date of experience: November 20, 2024
Cambodia
1 review
0 helpful votes
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Good
November 29, 2024

All good thanks make sure transaction helps I appreciate for quick response

Date of experience: November 19, 2024
Oregon
1 review
0 helpful votes
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So far, so good
November 6, 2024

So far, so good. Straight forward. I especially liked the price listed for carry-on and checked luggage. Some sites hide the cost.

Date of experience: October 27, 2024
Argentina
1 review
0 helpful votes
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Todo perfecto
February 13, 2025

Práctico, fácil y buenos precios.
Necesito que tengan la posibilidad de recibir ofertas de aereos

Date of experience: February 3, 2025
Florida
1 review
0 helpful votes
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I will be able to give a more accurate review once I travel and be back of my journey.

Date of experience: November 16, 2024
California
1 review
0 helpful votes
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Good serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood service

Date of experience: November 2, 2024
France
1 review
0 helpful votes
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Avoid Using MyTrip.com - They Took My Money with No Refund

I want to share my experience to caution others about using MyTrip.com. I was a regular client and made several flight bookings through this platform. However, my recent experience has been extremely frustrating.

Three months ago, I booked a flight to Cyprus using MyTrip.com. Shortly after, Cyprus Airways canceled the flight, leaving me with a canceled trip. I followed the normal procedure on the MyTrip.com app to request a refund for the amount I had already paid. Since then, I have contacted MyTrip.com's support team numerous times, but they have consistently refused to process my refund. Their excuse is that Cyprus Airways has not refunded the money yet.

I explained repeatedly that my booking was made through MyTrip.com, not directly with Cyprus Airways, and this issue should not be my responsibility. To clarify further, I even contacted Cyprus Airways, who confirmed that they do not have my money and advised me to resolve the matter with MyTrip.com, asking me not to contact them again.
They are being dishonest by responding to my reviews with the claim that I requested a refund on November 21. However, I have their email confirming that the flight was canceled on October 2, and they began processing the refund from that date (reference available). I strongly suspect they are misusing their clients' money in an unethical manner.
This entire experience has been extremely disappointing and unprofessional. I strongly advise against using MyTrip.com to avoid similar issues.

Date of experience: October 2, 2024
Washington
1 review
0 helpful votes
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Mrs
November 23, 2024

Very good fantastic is my first time in this web congratulations very nice

Date of experience: November 13, 2024
RU
1 review
0 helpful votes
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Thank you for easy and quick service!
November 24, 2024

Thank you for easy and quick service! All choices were convenient.

Date of experience: November 14, 2024
Slovenia
1 review
0 helpful votes
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Dita
November 24, 2024

Everything was ok. The purchase is safe and I received immediate feedback.

Date of experience: November 14, 2024
Oregon
1 review
0 helpful votes
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Easy no navigate
November 18, 2024

Very easy to find a nice t plan trip and book the airfare tickets round trip

Date of experience: November 8, 2024
California
1 review
0 helpful votes
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Excellent service
November 22, 2024

Detailed flight and airfare information, lower service charges, excellent service

Date of experience: November 12, 2024
California
1 review
0 helpful votes
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Cash Grab
September 27, 2024

Where do I start. You have to check a box to not be emailed with offers, while virtually every other place you find this option, you have to uncheck the box to op out. Clearly designed to trick you into joining an email list. You have to deselect a dozen offers (which is unfortunately not uncommon). However, the worst part is that I get a message one button before hitting confirm that the price has gone up by $100.

Date of experience: September 17, 2024
Washington
1 review
0 helpful votes
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First time using and it was Quick and easier than booking through an airline website.

Date of experience: November 7, 2024
El Salvador
1 review
0 helpful votes
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Nesecito el número de reserva Para el Prechequeo. De Houston San Salvador. 16 enero de William pena he y William pena palacios

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 16, 2025
Argentina
1 review
0 helpful votes
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Bien pero cambio el precio a ultimo momento
May 24, 2025

Bien pero cambio el precio a ultimo momento

Date of experience: May 14, 2025
Saudi Arabia
1 review
0 helpful votes
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Simple and fast experience
November 18, 2024

Simple and fast experience. All booking option are of real value for those who need them.

Date of experience: November 8, 2024
Ohio
1 review
1 helpful vote
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Poor review
September 9, 2024

I initially had a good experience. Only days after my booking I received an additional invoice from my trip, for 8 euros. If someone would contact me to please explain why this occurred. I purchased tickets, why am I being charged additional costs when everything was confirmed the same day. Very unprofessional!

Date of experience: August 30, 2024
TW
1 review
0 helpful votes
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I purchased an option to be able to change my flight dates, subject to availability and with same route and carrier for £60. When I tried to change I was told no flights were available on the dates I asked about and you were only allowed to ask about three dates, then she hung up. I checked and found flights were available. I called back and this time they found flights,. But the difference between the new flights and the one I had booked was double the price of my original return flight and substantially more than the cost of just booking a new flight home.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 5, 2024