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MyTripReviews 2,648

3.1

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From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+239
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
776
value
739
shipping
516
returns
643
quality
692
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Easy to buy
October 30, 2024

Everything was easy. The price was great. I didn't have any issue or question when I was doing the buy of the ticket.

Date of experience: October 20, 2024
New York
1 review
0 helpful votes
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So far so good
October 30, 2024

Easy so far! I hope the rest is as smooth. Business trip!

Date of experience: October 20, 2024
Brazil
1 review
0 helpful votes
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Top demais
October 29, 2024

Consegui a passagem por um preço bem abaixo, vamos ver se o voo sai de verdade agora.

Date of experience: October 19, 2024
New Hampshire
1 review
0 helpful votes
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The Best!
October 29, 2024

The service was very fast, very good, the best of the market.

Date of experience: October 19, 2024
Saudi Arabia
1 review
0 helpful votes
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Excellent Service
October 29, 2024

Amazing booking experience and best price, thank you

Date of experience: October 19, 2024
Turkiye
1 review
1 helpful vote
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Bad
October 28, 2024

I didn't receive the airline booking reference and it required me to call the airline to get it as well as the e ticket number it's not shown no where, all other websites they send me the airline booking reference not only the 3rd party booking reference, i will never recommend to use this website anymore

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2024
Ecuador
1 review
0 helpful votes
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Servicio
October 26, 2024

Fue buena experiencia!
Se brindó un excelente servicio

Date of experience: October 16, 2024
New York
1 review
0 helpful votes
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Easy to use website
October 26, 2024

Very seamless to navigate and get tickets booked. I had no issues whatsoever. This is the second time I used the site and recommended you check it out.

Date of experience: October 16, 2024
Bahamas
1 review
0 helpful votes
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Very satisfied
October 25, 2024

Smooth all the way through easy understanding and conformation was done right away with each airline. HIGHLY RECOMMEND to any traveler or s

Date of experience: October 15, 2024
GB
1 review
1 helpful vote
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This is site is worse than 0 ratings. Stay clear of this site if you value your money. A ticket was mistakenly booked, called the customer service within an hour of booking to cancel, their manager said they would not cancel or refund even when a ticket wasn't issued yet all within an hour. That is an absolutely sham, all other sites gives you 24 hours grace to cancel mistakenly booked tickets. This is very shady and scammy. Spend abit more on other sites, it will save you the stress in the long run. Please avoid at all cost

Date of experience: October 14, 2024
Pennsylvania
1 review
0 helpful votes
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I really appreciate the ease of use while navigating the site and paying for my trip.

Date of experience: October 14, 2024
Nevada
1 review
0 helpful votes
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Best app ghibfsgjokbcddhjnvxsryikngddtujhfddfgghhjhy

Date of experience: October 14, 2024
Vermont
1 review
0 helpful votes
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Very easy
October 24, 2024

Nice price very good price safe app I will always use it

Date of experience: October 14, 2024
Florida
1 review
0 helpful votes
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Bueno, bonito y barato
October 21, 2024

Maravillosa experiencia, súper sencillo y rápido proceso de búsqueda

Date of experience: October 11, 2024
VE
1 review
0 helpful votes
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Excelente web rapida y eficaz facil manejo para personas de cualquier edad

Date of experience: October 11, 2024
Romania
1 review
0 helpful votes
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Booking ticket was easy and comparatively cheaper ticket prices. Found to be site easy to work with. Will be able to give more better and good reviews after completion of the trip. Cheers keep up the good work.

Date of experience: October 9, 2024
Colombia
1 review
0 helpful votes
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Una buena experiencia
October 21, 2024

Mi compra fue un proceso el cual me permitió obtener un buen precio después hacer la compra fácilmente y antes de una hora tener la confirmación. Por lo tanto fue para mi una buena experriencia con mytrip y si alguien me pregunta lo podre recomendar gracias a mi experiencia.

Date of experience: October 9, 2024
New York
1 review
0 helpful votes
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Not happy that the price last minute was increased. This was a pain.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 8, 2024
Egypt
1 review
0 helpful votes
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Website not working
October 18, 2024

Only outs me in loop. Check is offered but doesn't work either. Keeps sending me same email for verification link then loops back repeatedly. Very frustrated!

Date of experience: October 8, 2024
Malaysia
1 review
0 helpful votes
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Great service and affordable prices
October 18, 2024

I have now used myTrip several times and have found them to be efficient and have been able to get the flights I wanted at the best prices that I could find. As a frequent traveler I highly recommend myTrip for your booking services.

Date of experience: October 8, 2024