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MyTripReviews 2,603

3.0

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From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+238
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
775
value
738
shipping
516
returns
642
quality
692
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Good website to book tickets!
August 31, 2025

Good website to book tickets! I have booked before and this website can be trusted

Date of experience: August 21, 2025
Mexico
1 review
0 helpful votes
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MUY LENTO, DEBEN MEJORAR ESO...
August 30, 2025

MUY LENTO, DEBEN MEJORAR ESO... SE SALE MUCHAS VECES DE LA APLICACION.

Date of experience: August 20, 2025
Philippines
1 review
0 helpful votes
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Fairly quickly to book have used before, but survey to long to type

Date of experience: August 19, 2025
BO
1 review
0 helpful votes
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Excelente, rápido y preciso
August 28, 2025

Muy buena experiencia, incluso más barato que desde la aerolínea

Date of experience: August 18, 2025
California
1 review
0 helpful votes
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All good, so far
August 28, 2025

All good, so far. I used the website before and everything went right, I'm expecting the same.

Date of experience: August 18, 2025
Delaware
1 review
0 helpful votes
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Quick cheap and reliable, Has came through for me with last minute bookings over and over again

Date of experience: August 17, 2025
Albania
1 review
0 helpful votes
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CONFUSING!
August 26, 2025

I NEVER received an confirmation email from you guys and also really confusing to get my boarding pass… :(

Date of experience: August 17, 2025
California
1 review
0 helpful votes
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Information is cleared, quick process and very good service

Date of experience: August 16, 2025
New York
1 review
0 helpful votes
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Very quick and easy to book a flight with mytrip thank you!

Date of experience: August 16, 2025
Argentina
1 review
0 helpful votes
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Todo muy bien, salvo algunas dificultades para registrar el nombre del país. Gracias.

Date of experience: August 16, 2025
Costa Rica
1 review
0 helpful votes
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Requires us to input the same information several times for multiparty ticketing.

Date of experience: August 16, 2025
GB
1 review
0 helpful votes
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Agil y rapido muy facil de seguir
August 25, 2025

Agil y rapido muy facil de seguir. Muchas formas de pago. Muy biueno

Date of experience: August 15, 2025
Pakistan
1 review
0 helpful votes
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Very smooth and simple
Cheapest and reliable
Highly recommended

Date of experience: August 15, 2025
New York
1 review
0 helpful votes
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Kept canceling after purchased
August 25, 2025

Never have I experienced my flight being cancelled, a couple of hours after booking, for the 5th time! Why canceling? If there is no flight then update the web! Remove it!

Date of experience: August 15, 2025
GB
1 review
0 helpful votes
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MyTrip booked me impossible flights and then refused to refund or exchange me. Do not use this company they are scammers and will do nothing but sell you a lie and then blame it on you because "you agreed".
Their customer service is TERRIBLE.

Date of experience: August 15, 2025
Texas
1 review
0 helpful votes
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Too many options to confuse your customers. Other than that it went smoothly

Date of experience: August 14, 2025
New York
1 review
0 helpful votes
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Easy and pleasant booking experience
August 24, 2025

Easy and pleasant booking experience. I will use it again and also refer others.

Date of experience: August 14, 2025
RU
1 review
0 helpful votes
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Too much extra options that you have to say no too before going forward

Date of experience: August 13, 2025
Zimbabwe
1 review
0 helpful votes
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Beautiful and Efficient professional experience i love it

Date of experience: August 12, 2025
Texas
1 review
0 helpful votes
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Process was quick
August 22, 2025

Process was quick. Airline has to join some alliance and provide frequent flier miles or others will get AWAY WITH THE BUSINESS

Date of experience: August 12, 2025