MyTripReviews 2,730

Scammers. Liars. Cheaters. Thieves. They lied to me for 2 weeks straight until the airlines interferred. They are thieves and would say and do anything to get you to wait and don't get back to you even though they are the ones who are delaying the process. I was charged double the ticket fare and when I read the reviews, I realised they are notorious for it.

Avoid Using MyTrip.com - They Took My Money with No Refund

I want to share my experience to caution others about using MyTrip.com. I was a regular client and made several flight bookings through this platform. However, my recent experience has been extremely frustrating.

Three months ago, I booked a flight to Cyprus using MyTrip.com. Shortly after, Cyprus Airways canceled the flight, leaving me with a canceled trip. I followed the normal procedure on the MyTrip.com app to request a refund for the amount I had already paid. Since then, I have contacted MyTrip.com's support team numerous times, but they have consistently refused to process my refund. Their excuse is that Cyprus Airways has not refunded the money yet.

I explained repeatedly that my booking was made through MyTrip.com, not directly with Cyprus Airways, and this issue should not be my responsibility. To clarify further, I even contacted Cyprus Airways, who confirmed that they do not have my money and advised me to resolve the matter with MyTrip.com, asking me not to contact them again.
They are being dishonest by responding to my reviews with the claim that I requested a refund on November 21. However, I have their email confirming that the flight was canceled on October 2, and they began processing the refund from that date (reference available). I strongly suspect they are misusing their clients' money in an unethical manner.
This entire experience has been extremely disappointing and unprofessional. I strongly advise against using MyTrip.com to avoid similar issues.

I've booked with this website twice, and there are problems for both of them. The first one, I traveled to Sydney by AirAsia Airline with connecting to Malaysia. The first flight was delayed cause me couldn't catch the next flight in time.
The second one, I traveled to Istanbul by China Eastern. They canceled my flight within only 14 days before the flight. And Mytrip can not ensure me I would get a full refund or not, so I had to made another booking with other website instead.

I booked through them and suddenly the airline cancelled my booking after one month of booking and paying full amount. Now I am in circles chasing to get my refund
Never recommend losing your money with such bad sites.

Where is the assistance contact form. I have been trying to arrange assistance for three days without success. I originally found the form but there was no slot in which to insert my mobile number. Now I cant find the form.

I don't recommend dealing with them
I don't recommend dealing with them, a very bad company, I traveled through them, my bag was broken, with a price of $150, and I contacted them, and their response was unfortunately, we will not be able to compensate you. I advise everyone not to deal with them for their bad service