• MyRentToOwn

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Overview

MyRentToOwn has a rating of 1.43 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyRentToOwn most frequently mention customer service problems. MyRentToOwn ranks 1079th among Real Estate Other sites.

  • Service
    4
  • Value
    4
  • Shipping
    2
  • Returns
    2
  • Quality
    3
See all photos

What reviewers want you to know

Positive highlights

  • Maybe it's just me but I really think paying rent to some old guy with a lot of money was a waste of my money.

Critical highlights

  • You have the worst customer service I have ever seen in my life!
  • I also saw that they charge people a $1.95 for a 7 day trial and $49.95 per month.
How would you rate MyRentToOwn?
Top Positive Review

“Works for me! Great!”

Kate b.
1/29/20

I got my dream house after 2 months! I pay 1 dollar for 7 days after that they charge me $24.95 Idecide to cancel and they offer me a 1 month for free, I found a nice house near from my area and just move 7 months ago

Top Critical Review

“SCAM!”

Rachel W.
12/17/20

First of all when I put this on it comes up my rent to own with the number 2, I had a company almost a year ago take the same amount out of my account and their name was schrugg. These are all the same exact companies there's about 10 of them and they just continue to take money out of your account. If you look at the original page, it says they will take a dollar every day and see you cancel it doesn't say anything about the $48 after 7 days. You would figure we have better Internet security and they will shut dishonest sites like this down!

Reviews (61)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) 7 day trial (3) money (15) 7 days (3) credit card (3) scam artists (3) this site (9)
Thumbnail of user rachelw455
1 review
11 helpful votes
December 17th, 2020

First of all when I put this on it comes up my rent to own with the number 2, I had a company almost a year ago take the same amount out of my account and their name was schrugg. These are all the same exact companies there's about 10 of them and they just continue to take money out of your account. If you look at the original page, it says they will take a dollar every day and see you cancel it doesn't say anything about the $48 after 7 days. You would figure we have better Internet security and they will shut dishonest sites like this down!

Thumbnail of user lexp11
1 review
13 helpful votes
July 27th, 2017

I have no clue what's goin on. I didn't even sign up for the membership. I gave them my phone number and the, spammed with phone calls from all over the states. I knew the place was a scam so I exited real fast after that 1$ payment stuff. I'm not sure how to stop the calls.

Thumbnail of user elizabethb445
1 review
15 helpful votes
June 24th, 2018

I cancelled my membership in the 7 days as written. Then a month later got charged $49.95. When I called, they claimed I only cancelled one portion of the website and have since accessed the site (Not true) and wont refund my money. Supervisor refused to get on the phone with me to discuss. Christie (I believe was her name) played games. The only thing she won was my $49.95. Bravo! Worst site, homes were not real homes available to rent. I wish I read these reviews first.

Thumbnail of user ladonnab17
1 review
12 helpful votes
April 25th, 2020

DON'T DO IT, they have no homes anywhere no state I've searched every single state just because I was proving the customer service representative wrong. They swear it's a glitch, save yourself the time and just don't all positive feedback they have horrible English the negatives all are the ones that you tell are really people who tried and they got scammed I so wish I had looked up reviews before getting involved with them. Omg why I know better! You'll also notice in this review section of allows for pics and proof of purchase but no positive reviews have those of you did get a home why not post your pics of it and brag about it? Because your with the company and your lying for them!

Thumbnail of user lh101
1 review
16 helpful votes
February 17th, 2018

As a person who is desperate to find a home due to my husband being SICK. I am so happy while I was on the phone with these guys I did not go any further. Te rep was trying to rush me through to get me to sign up. I went and checked reviews and was glad I did. Thank you to everyone who shared and also to those who are debating whether or not they should proceed DO NOT PASS GO!

Thumbnail of user tamarae5
1 review
16 helpful votes
March 2nd, 2017

Now every number I try to call back has been disconnected. I was only looking for listings. No such thing. I even asked " this sounds like a scam?" I already turned them into SS. Office incase they try to steal my identity. My credit was fine. I only wanted listings... they insisted and automatically transfred to the credit repair law firm. I have MS and get confused easily and they had me in circles... Im not letting this go...

Thumbnail of user richardm348
1 review
14 helpful votes
February 12th, 2018

I AM OVER HERE DYING LAUGHING AT MY WIFE. I just told her while she was on the phone it was a scam. She still paid them. She just called like three people. There were wrong numbers and homes unavailable. When she actually talked to someone the home was not rent to own. LOL wives listen to thy husband as he's always right! BOOK OF RICHARD CHAPTER 13:1 oh wait I think the site just stopped working. LMAO

Thumbnail of user lydiah54
1 review
7 helpful votes
January 28th, 2019

I received a phone call today about my home that was listed on this site. My home isn't listed! I have it listed with a realtor, and after being hung up on numerous times this is all I can do. This website is a scam!

Thumbnail of user janetw241
2 reviews
7 helpful votes
February 27th, 2019

They specialize in stealing photos of homes and reposting as their own... ultimate liars and scam artists

Thumbnail of user vickyz
2 reviews
20 helpful votes
July 10th, 2017

No matter what zip code you enter for your search, you keep getting the same list of properties over and over. I checked the website once daily, every day, for 7 days, and just kept getting the same properties over and over. I never was able to search for a home in my desired zip code.

Thumbnail of user tinam257
2 reviews
14 helpful votes
July 31st, 2018

I've learned from other scams not to use ur debt card. Always Use a gift card! Once I was able to set up my account I was in this never ending loop with a free credit report. Can't see the list still. Don't fall for this.

Thumbnail of user das7
1 review
10 helpful votes
August 6th, 2018

People, I am a Realtor whose listings FOR SALE are being picked up by this company and presented to you (for a FEE). That they are Rent to Own. They are NOT!
Stop paying this company. They are total SCAM ARTISTS. Talk to a local REALTOR... they will tell you ANY home that may be available as a "Rent to Own". And can also assist you with finding out for sure what you can qualify for. THIS SITE IS A SCAM!

Thumbnail of user traceyn10
1 review
11 helpful votes
March 8th, 2017

I signed up with My rent to own and cancelled in the same day! I went through all the steps that was required only to get a listing of supposedly homes in my area (which were 50 miles away from where I had asked), only to turn around and contact the realtors for them to tell me they have never heard of this company or from other ones they had no homes available. The info was phony. Really don't even understand how Lexington Law partners with them now I am questioning my signing up with Lexington Law. Very disappointed and PLEASE listen to ALL the negative reviews on here as they are VERY accurate and trying to save you from future mistakes.

Thumbnail of user balp1
1 review
16 helpful votes
February 4th, 2016

Maybe it's just me but I really think paying rent to some old guy with a lot of money was a waste of my money. No matter who you are I think rent is a waste. So I used these guys and it worked. I mean, it worked for me because I found a place to live in and now I am going to end up owning the house when I am done. I did not find the house before, I only found it through them, so that is why I think it worked so well

Tip for consumers:
Don't keep renting, that is not for you or anyone

Service
Value
Quality
Thumbnail of user jackl224
1 review
6 helpful votes
November 20th, 2018

This is waste of time, all the info on this site you can view it from Zillow, craigslist and others, the main purpose for this is to sell Credit repair. After I cancel they keep calling you so I end up BLOCK their number.

Thumbnail of user deniseg82
1 review
9 helpful votes
October 9th, 2017

You are not out to help anyone only to rip people off! You have the worst customer service I have ever seen in my life! They do not try to resolve a problem. They are rude, uncaring disgusting people! Stay away from them! They should be shut down. All they are at this point are legal thieves!

Thumbnail of user kateb228
1 review
8 helpful votes
January 29th, 2020

I got my dream house after 2 months! I pay 1 dollar for 7 days after that they charge me $24.95 Idecide to cancel and they offer me a 1 month for free, I found a nice house near from my area and just move 7 months ago

Thumbnail of user carold186
1 review
9 helpful votes
May 10th, 2018

Dont waste your money or time on these people. When you call to cancel they claim they never heard from you and when you do get to speak to someone they claim its too late and cant refund your money. Be warned speak to only a legitimate real estate agent not these scam artists.

Thumbnail of user susans357
1 review
11 helpful votes
July 2nd, 2017

This day and age, you're a fool not to utilize the Internet for reviews; everything has reviews anymore. So I went to MyRentToOwn.com reviews and there it was; SCAM! Whoever the people are behind this one... well, let's just say they have bought and paid for their karma tenfold! The universe will not allow innocent people to be preyed upon without consequences. Lastly, I want to thank all of you who wrote a review. Because of you, I was spared a tremendous amount of time, energy, and aggravation. God bless you all and be well.

Thumbnail of user christinet82
1 review
15 helpful votes
November 27th, 2017

I have had so much trouble with this site. First of all I was never able to get onto the site in the 7 day trial. They gave me a month free, still wasn't able to get onto the site, before the month was up was charged the $49.95, called for a refund they said it would take 3 to 5 business days before I would get it. It's now been over two weeks, I have called them once over this and it looks like I am going to called them again. But not going to be nice this time. For I live on a fixed income and that $49.95 would be pretty nice right about now.

Thumbnail of user williamh1136
1 review
6 helpful votes
August 7th, 2019

VERY WONDERFUL SERVICE, AND THEIR CUSTOMER SERVICE IS AMAZING VERY PLEASANT AND HELPFUL, WOULD DEFINITELY RECOMMEND THIS SERVICE TO FRIENDS AND FAMILY AND HAVE.

Thumbnail of user lennyf8
1 review
8 helpful votes
July 16th, 2018

I wish I was smarter. Sometimes you're so tried and they catch at those times. Now I am trying to cancel and unfortunately I cancel get through to them; neither through email, phones or the website. Had to have my bank open a fraudulent charge against them.

Please wake even when your tried.

Thumbnail of user patriciab535
2 reviews
6 helpful votes
December 18th, 2018

There was a problem with my credit card and was senr to the customer service site but the telephone number was "incorrect". I should have known then, actually I should have known from the beginbeginning because I took a survey (against my better judgement) with National Consumers which is the BIGGEST SCAM sight EVER! Ive been ripped off by every secondary sight from National Consimers with one exception. (Gillette was realand their customer service was exceptional) Anyway, while I as looking for the number for the rent to own sight, I found this Review an Online Business right below. I am so greatful i read these reviews. Thank you!

Thumbnail of user shaunm40
1 review
13 helpful votes
August 9th, 2016

This service takes a little work on the customer side. So don't sign up unless you want to find a home. This will help you a lot but it doesn't do all of the work for you.

Thumbnail of user jessikac4
1 review
6 helpful votes
May 30th, 2018

When you call they have an answer to every problem they'll refer you to it credit repair and claimed to have a perfect list for everything they say it's free but it's not the list cost $50 a month the people do want to see your credit score credit repair once about like $100 a month they are earned money by referral so of course they want to refer you to credit repair don't make money out of hundreds and thousands of people that need so $50 hundred-dollar and a dollar per person per day per City per year imagine how much money they making for they got nice ads and an answer for everything they make money out of need needy people like me

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