website thubmnail of MyRentToOwn
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Indiana
2 reviews
20 helpful votes
Follow Vicky Z.
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No matter what zip code you enter for your search, you keep getting the same list of properties over and over. I checked the website once daily, every day, for 7 days, and just kept getting the same properties over and over. I never was able to search for a home in my desired zip code.

Date of experience: July 10, 2017
Texas
1 review
8 helpful votes
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The worst experience of my life, the biggest mistake was registering to their website. Extremely poor customer service When i called for cancelation the stupid lady keep on telling me the promotions on their web site.
This website is a piece of $#*!!

Date of experience: February 13, 2017
Missouri
1 review
9 helpful votes
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Don't get suckered!
January 4, 2016

This 'company" steals listings off the internet and falsely advertise them on their site to fraudulently charge consumers $$ to look at listings that aren't even theirs. I had a lady call me to inquire what the rent to own terms were and was very upset to learn that the property wasn't a rent to own at all! I will be turning these thieves in to my local MLS and whatever Fed organization can chase these crooks down.

Date of experience: January 4, 2016
California
1 review
15 helpful votes
Follow Christine T.
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I have had so much trouble with this site. First of all I was never able to get onto the site in the 7 day trial. They gave me a month free, still wasn't able to get onto the site, before the month was up was charged the $49.95, called for a refund they said it would take 3 to 5 business days before I would get it. It's now been over two weeks, I have called them once over this and it looks like I am going to called them again. But not going to be nice this time. For I live on a fixed income and that $49.95 would be pretty nice right about now.

Date of experience: November 27, 2017
Missouri
1 review
13 helpful votes
Follow shaun m.
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This service takes a little work on the customer side. So don't sign up unless you want to find a home. This will help you a lot but it doesn't do all of the work for you.

Date of experience: August 9, 2016
New Jersey
1 review
6 helpful votes
Follow William H.
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VERY WONDERFUL SERVICE, AND THEIR CUSTOMER SERVICE IS AMAZING VERY PLEASANT AND HELPFUL, WOULD DEFINITELY RECOMMEND THIS SERVICE TO FRIENDS AND FAMILY AND HAVE.

Date of experience: August 7, 2019
California
1 review
13 helpful votes
Follow Lex p.
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I have no clue what's goin on. I didn't even sign up for the membership. I gave them my phone number and the, spammed with phone calls from all over the states. I knew the place was a scam so I exited real fast after that 1$ payment stuff. I'm not sure how to stop the calls.

Date of experience: July 27, 2017
New York
1 review
16 helpful votes
Follow Bal P.
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Maybe it's just me but I really think paying rent to some old guy with a lot of money was a waste of my money. No matter who you are I think rent is a waste. So I used these guys and it worked. I mean, it worked for me because I found a place to live in and now I am going to end up owning the house when I am done. I did not find the house before, I only found it through them, so that is why I think it worked so well

Date of experience: February 4, 2016
Massachusetts
2 reviews
6 helpful votes
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Scam
January 4, 2017

Beware: myrenttoown.com put my listing on their site. I called to have it removed. They did not even asked Me for the address. When I told them I wanted to speak to a supervisor, they gave me a disconnected number.
When I called the same number again, that too was disconnected

Date of experience: January 4, 2017
North Carolina
1 review
10 helpful votes
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I was called $#*!
June 11, 2016

I need housing immediately. I am a 68 y. O. disabled veteran living in Piedmont North Carolina. I am in the HUD-VASH program. I received a text from MyRentToOwn. I called. The man identified himself as Mike and did not give an agent number. Suddenly, he started pretending he could not hear me. He said, "Gotta get this $#*! off the phone." and other similar statements including the N word. The next agent identified herself and gave an agent number. I do not know Mike. I wonder how often he says, "$#*!."

Date of experience: June 11, 2016
California
1 review
9 helpful votes
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SCAM
April 6, 2018

I WAS SUCKED IN AND FOUND OUT THE HOMES ON THE SITE NEVER GAVE THEIR PERMISSION TO BE ON IT. THE AGENTS I SPOKE TO WERE UPSET AND THEY WERE OLD LISTINGS THAT WERE NEVER A RENT TO OWN TYPE OF PROPERTY.

Date of experience: April 6, 2018
Indiana
1 review
13 helpful votes
Follow Mellissa G.
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I had to get a new debit card because I signed up for their week trial. I decided this site was not for me and called the number to cancel my account. Talked to two people that day who assured me I did not have an account and would not be charged. (They could not find my information in their system). Sure enough after a week my card was charged for a full membership. Called in again... they still couldn't find my information in their system... and after talking to eight different people at three different numbers (two of which took me to the same call center that barely spoke english) they still could not find my info... and I was actually told by a person that there was nothing they could do to cancel it and that they would continue to charge my card monthly without my permission. Went straight to my bank and got a new card and filed a dispute against the fradulant charge. Such a headache so my suggestion STAY AWAY FROM THIS SITE!

Date of experience: April 4, 2016
New Jersey
1 review
21 helpful votes
Follow Crystal w.
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The site wil charge u a dollar and at the end of the month they will charge u fifty twice once from them once under forclosure something and then when u call they wont refund ur money. They dont even post real property's and once they got ur card u can't log in again.

Date of experience: April 2, 2015
Minnesota
2 reviews
8 helpful votes
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This site sucks
March 7, 2016

Have been waiting over 38 minutes while they get in touch with their supervisor - person who answered said I shouldn't have been charged for the service - but I still was - still waiting for the supervisor to answer at this moment.

Date of experience: March 7, 2016
Florida
1 review
11 helpful votes
Follow Tracey N.
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SCAM!
March 8, 2017

I signed up with My rent to own and cancelled in the same day! I went through all the steps that was required only to get a listing of supposedly homes in my area (which were 50 miles away from where I had asked), only to turn around and contact the realtors for them to tell me they have never heard of this company or from other ones they had no homes available. The info was phony. Really don't even understand how Lexington Law partners with them now I am questioning my signing up with Lexington Law. Very disappointed and PLEASE listen to ALL the negative reviews on here as they are VERY accurate and trying to save you from future mistakes.

Date of experience: March 8, 2017
Ohio
2 reviews
6 helpful votes
Follow Patricia B.
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There was a problem with my credit card and was senr to the customer service site but the telephone number was "incorrect". I should have known then, actually I should have known from the beginbeginning because I took a survey (against my better judgement) with National Consumers which is the BIGGEST SCAM sight EVER! Ive been ripped off by every secondary sight from National Consimers with one exception. (Gillette was realand their customer service was exceptional) Anyway, while I as looking for the number for the rent to own sight, I found this Review an Online Business right below. I am so greatful i read these reviews. Thank you!

Date of experience: December 18, 2018
New Jersey
1 review
16 helpful votes
Follow L H.
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Glad I read these!
February 17, 2018

As a person who is desperate to find a home due to my husband being SICK. I am so happy while I was on the phone with these guys I did not go any further. Te rep was trying to rush me through to get me to sign up. I went and checked reviews and was glad I did. Thank you to everyone who shared and also to those who are debating whether or not they should proceed DO NOT PASS GO!

Date of experience: February 17, 2018
California
1 review
8 helpful votes
Follow KAY H.
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This is the beggist CHINESE operated SCAM EVER! NO HOUSES EVER EXISTED. BUT IN THE PROCESS YOU JUST GAVE THEM $2 DOLLARS TO RUN YOU CREDIT REPORT. IMAGINE HOW MUCH THAT IS IF 1 MILLION PEOPLE SIGNED UP TO GET THIS FONY ACCESS TO THE LISTINGS. $2X1 MILLION= 2 MILLION. DON'T FORGET THE 49.95 FEE IF YOU FORGET TO CANCEL. THIS SCAM SHOULD NOT BE ALLOWED TO EXIST.

Date of experience: March 5, 2018
Texas
1 review
4 helpful votes
Follow Youlanda R.
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Renttoown is a fake company that is prying on people with bad credit trying to purchase a home or at least they think they are, ever time you call they will give the run around if you get through. They will take all of your personal information including your credit number. Stating your can view the homes that are listed on their site. The site really looks for real it fool me and I consider myself somewhat intelligent. I called the realtor that was listed on their site, the lady that answered the phone stated no one by that name worked with Century 21 and that she have been with century 21 for the last 10 years and had never heard of this person. They initially only charged what they said they would 1.95 but after that your card will be charged 49.99 dollars a month they will try to get you to stay for at least one month by giving you the run a round when you call them, Imagine if they did this to least 10 people in one day. And what's really sad this coming is nation wide. I had to cancel my card. Please don't give them a chance to get your money for nothing, Just ask them how they get paid for their service to you they can't tell you it's a BE AWARE IT IS A SCAM, passed this on to your friends and Family.

Date of experience: January 4, 2017
Tennessee
1 review
7 helpful votes
Follow Kendra S.
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Tried searching 4 a home but received nothing but run-a-rounds. Decided 2 cancel... called the day b4 closing hrs & was given the run-a-round. Check my acct. & all my money was there. Called the following day & spoke w Meagan who claims that she was so sad that I was leaving & offered a lower monthly rate on both the Rent to own membership & the credit check membership-I wasn't having it, so I still cancelled. Received confirmation via email that both accounts were indeed cancelled. A few hours ltr... decided 2 check my acct.& they deducted both payments totaling at $89.85. Called this #*******175 that appeared on my bank site & spoke w Steve Sanche who all but claims that he was a supervisor ONLY when I asked them 2 replace my funds. I'm not stopping on this matter. Y'all continue 2 push the issue on this & not let these folks get away w this. Ty

Date of experience: September 21, 2017

Overview

MyRentToOwn has a rating of 1.7 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyRentToOwn most frequently mention and customer service. MyRentToOwn ranks 1186th among Real Estate sites.

service
4
value
4
shipping
2
returns
2
quality
3