website thubmnail of MyPoints
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New Mexico
6 reviews
14 helpful votes
Follow Diane M.
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I joined this site to get points on United Mileage Plus. After getting multiple junk emails every day I tried to unsubscribe but you cannot, nothing happens. I contacted them and got a meaningless automated response, now today I can't log in at all - they deactivated my account without my asking to do that. I'll probably get another automated response and lose all my points. Big waste of time and frustration. Their surveys never work - after you spend 10 minutes answering questions, they tell you that you don't qualify. The truth is you might get enough points for a reward after spending several thousand dollars, it's better to become an Amazon Smiles member and donate some proceeds to the charity of your choice.

Date of experience: March 13, 2018
New York
2 reviews
29 helpful votes
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I've been w/ mypoints for over 20 years never had an issue... now when I tried to redeem my earned giftcard it says I'm under review for 30 days... sounds like a scam... beware... do what I did now... write the BBB... if they get inundated with BBB complaints they will teach them a lesson

Date of experience: April 14, 2021
New York
1 review
0 helpful votes
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Helpful
June 5, 2020

I've been part of mypoints going on 10 plus years now. If you learn to utiilize mypoints you can really gain a whole lot of value from it. They offer surveys, coupons, points for shopping at specific retailers and so much more. It comes highly recommended by me and anybody that has the patience to figure out mypoints.

Date of experience: June 5, 2020
Florida
1 review
1 helpful vote
Follow Jody W.
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Most of the time I have tried to get myself on MyPoints almost every single day because it is a good way to spend my time and efforts. In the time I first started on Mypoints until now I have never regretted it. Thank you for all the things I was able to get from Amazon. It has provided me with many new things for my apartment in Florida.

Date of experience: July 28, 2020
Michigan
2 reviews
18 helpful votes
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Better Than Most
October 9, 2019

As a long time member, I have completed many surveys and received many gift cards. However, it is still is a frustrating experience to start a survey and spend 5-10 minutes answering a few dozen questions or more and then suddenly not qualify. Or, spend 10-20 minutes to complete a survey and then you don't get points for some reason. I would have expected these problems to be fixed by now. Customer service is sometimes on the ball and sometimes lacking. Many of the other survey sites are very bad. This is still worth the time and effort... but not as much as before. They have made improvements to the reward system and the variety of stores. Over the years, many of these sites have folded or merged with others. I used to be on dozens of survey sites, but now only 2 or 3. My Points has been a survivor in the 2000's.

Date of experience: October 8, 2019
Illinois
2 reviews
0 helpful votes
Follow Kaitna V.
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I love MyPoints so far!
September 3, 2020

I like saving money on places I already shop and earning points toward rewards later, too. It has helped me out many Christmases! And I've discovered alot of new sites and products from the daily emails I might not have found otherwise!

Date of experience: September 3, 2020
Michigan
3 reviews
1 helpful vote
Follow Loretta A.
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I've been a My Points member it seems like forever. So much opportunity to earn points towards rewards. Besides daily polls and surveys, there's many coupons for your favorite retail outlets, and when your looking for something to do besides shop there's always playing games. My Points is amazing, and to make it real easy to earn points add there extension to Google and My Points will remind you to shop with there coupons, so start saving some money!

Date of experience: May 25, 2020
Texas
1 review
0 helpful votes
Follow Ben V.
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I've been a member for little over a decade and I have had ZERO problems with them. I'm not saying they are perfect; but the do make things right ASAP. The surveys add up quick and you get points through them for buying online. I don't see why anyone would have a problem with the site.

Date of experience: October 5, 2019
North Carolina
3 reviews
6 helpful votes
Follow Melanie M.
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When I remember to click through this site for items I am already getting (like on Wal-Mart.com) I earn lots of points fast. I have been a member on here since they started many years ago, and get a gift card every 6 months or so, usually for food or a general shopping store like Target. It is handy to use them for stocking stuffers or "forgotten" birthday presents for co-workers. I almost never take advantage of the offers but do get the click-through points which add up SLOWLY but surely. I have never had a bad experience with customer service & have never had points disappear or gift cards not show up.

Date of experience: September 27, 2013
Ohio
1 review
10 helpful votes
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REFUSES TO GIVE POINTS
October 15, 2018

They do not like to give points anymore no matter how many times you submit your info. I have been a member for quite some time now, I wouldn't recommend using them at all, find someone else, they need to shut it down if they can't run an honest business. Surveys, forget about it, you either get half way thru them and don't qualify or you finish and don't qualify, and some of them can last 15 min. Or more. Ridiculous I say.

Date of experience: October 15, 2018
Missouri
1 review
0 helpful votes
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Surveys are terrible
October 9, 2019

There is a focus on surveys and they are terrible. Repeatedly asking the same questions (I should be able to configure my birthday, sex, etc. and all surveys pull that information). I get to the last question and get disqualified (that should never happen). Answer a questions correctly and get disqualified (click 42; that should never happen). This list can go on. They focusing more and more on these surveys even though the user experience is terrible. Contact customer support about it and all you get told is that they do not manage the surveys. Well maybe they should choose better partners, or use their size to make positive changes in this area.

Date of experience: October 9, 2019
Texas
2 reviews
0 helpful votes
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Like MyPoints a lot...
October 12, 2019

Using MyPoints is a bit of a no-brainer - earning points that I can redeem for gift cards for things I normally do online anyway! Here are the "buts" though -1) point opportunities have decreased (I still get lots of emails, but get points much less often for reading them.). 2) Sometimes I spend an inordinate amount of time on a survey I think I've completed, only to be told, nope don't need you. That is very frustrating.

Date of experience: October 10, 2019
Michigan
1 review
0 helpful votes
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Lov lov lov
November 19, 2019

I do my points everyday. It is an easy way to get points for gift cards. Videos and my craves are frustrating as they quit on you. Do like finding out about new items and like the coupons. Some surveys quit on you, but most at least give you 5 pts for trying.

Date of experience: November 17, 2019
Kentucky
1 review
0 helpful votes
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Feelings about My Points
February 17, 2020

I think it's a great site and I am on it daily to get points for gift cards. Most of the time everything is okay but there were a few times when I would spend 30 mins. Or more on a survey then when I get finished it doesn't give me my points.

Date of experience: February 17, 2020
Idaho
3 reviews
2 helpful votes
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Gone downhill
November 4, 2022

This used to be a good site. Recently had an issue and the way us was or in my case, wasn't handled, led me to delete my account. The fact they no longer award your gift card immediately should have been a warning. Takes forever to get the daily goal. This list is never-ending.

Date of experience: November 4, 2022
Pennsylvania
2 reviews
0 helpful votes
Follow Yvonne J.
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If you are like me and disabled or retired and have too much time on your hands, it's a decent way to earn points to get gift cards. But I will agree, I would like the physical gift cards brought back.

Date of experience: October 8, 2020
New York
1 review
10 helpful votes
Follow Sandy P.
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Mypoints really sucks now. Bought Coffeemate 10/31 3 point requests none. Sierra club no points. HR Block free no points. Tax Act. Paid no points. All registered as cookies. Surveys stopped after 15 years now 5 point emails aren't every day. As of this month going to coupons.com isn't one of the do 5. I would have to view long videos to meet monthly goals. I quit them at one time and rejoined. Just tired of the BS from them.

Date of experience: March 9, 2019
Colorado
1 review
6 helpful votes
Follow Cassandra m.
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This site often misses awarding promotional points. It takes an average of 10 interactions to get a non-automated response. When you go through the drop-down Contact Us page, even when you provide the screeenshot they require, you will receive an automated response that repeats all the instructions you've already followed; in addition, it will require you to contact them again. When you respond, you will get another automated response repeating the same information. I have pursued large point awards at various times, all required multiple contacts over multiple weeks. MyPoints does not acknowledge its own errors; they cancelled my account when a vendor awarded me twice. It took multiple contacts to clear that up. Customer Service is either lazy, indifferent, or not trained. They do not respond, they outlast your willingness to pursue.

Date of experience: March 14, 2019
Pennsylvania
1 review
0 helpful votes
Follow Jacquelyn M.
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I've been using My Points for over ten years now and have been able to use my Rewards as gift cards many times. Now that I'm retired they're such a nice bonus for me to use as I'm on a tight budget. If I'm going to make a purchase why not earn points! Everyone should take advantage of this plan!

Date of experience: October 8, 2020
Missouri
1 review
0 helpful votes
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My points
November 16, 2019

A great group but very frustrating at times. The surveys are super frustrating and it is so hard to get help when you need it. Also can not use the Visa cards anymore at Disney. The main reason I started this was to help my Disney addiction

Date of experience: November 16, 2019

Overview

MyPoints has a rating of 3.1 stars from 1,057 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPoints most frequently mention gift cards, great way and long time. MyPoints ranks 1st among Points Shopping sites.

service
59
value
53
shipping
27
returns
21
quality
42
+52