I have been a customer of Schwan's for over ten years, and I was always satisfied and often delighted, but not any more. Since they began "transitioning to Yelloh", the quality of the food has steadily declined. In my last order, which really will be my last order, the food was terribly disappointing. The beer battered cod had almost no cod in it, and the batter had the flavor and texture of wet cardboard. The Philly style beef was like wet cardboard, too, and it made me so sick that I vomited. The sesame chicken was so sweet that I couldn't eat it, and I like sweet foods. The chicken broccoli and mushrooms with rice was mostly rice, with only two fragments of mushroom and a few tiny bits of broccoli. There was enough chicken, about 6 bites, but it should have had less rice and more mushrooms and broccoli. I have tried to call their customer service, but they play that recorded message that they have too many calls and I will have to wait on hold for an hour. I couldn't find any way to chat, text or email them. I am done with them.
Hi Tessa! We are sorry to hear that you are having a problem with your order. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you.