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MyPhotoWallet has a rating of 2.6 stars from 262 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPhotoWallet most frequently mention customer service, several times and business days. MyPhotoWallet ranks 8th among Photo Sharing sites.
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Vivian was very helpful when the wrong order was sent to my home. She sent a replacement in a timely manner and continues to be very helpful
Bon service, réponse rapide à tout heure de la journée. J'ai eu un problème et tout est rentré dans l'ordre rapidement.
I went to order a custom wallet that had a picture of me and my husband's daughter and I guess the picture that I wanted to be put on the wallet uploaded abnormal so they sent me an email and showed me what the l picture would look like and told me that if I wanted to change it I could do I ended up changing the picture and they sent me the revision and it's so perfect. They went out of their way to make sure that my gift came out perfect.
I am really happy with your service. They are helpfull and provinding the best services as they change my order upon my reqest
I've gotten 2 wallets from this site and they've been great! Good quality products. I also accidentally ordered the same thing twice and was assisted immediately via email to cancel one of the orders. Great experiences! :)
I ordered a photo bracelet and the photo looked beautiful on the bracelet. The delivery was fast, and the customer service is excellent. Would order again
I've ordered from this company more than once. They do a great job on the wallets and they aim to please. They respond back quickly and they don't mind fixing any mistakes if any are made. The wallets are real leather also! Would definitely purchase again.
My payment was supposed to be $19 with a discount and promo but paid $46. I paid on the 8th and I was supposed to get it on the 14th or 15th. My shipment was sitting in Austell, GA for days. I even reached thru the email and Instagram. My delivery time was supposed to be from 4-7 business day and I ordered on February 8th…I finally got it on the 21st. There should be someone to speak to. It was actually a good gift. If I were to speak with someone and have better delivery, I would try again
Miss Vivian Elsie is a very professional lady. I had something in my order that required modification and she was very friendly, professional and customer-oriented. She has great work ethics. Miss Elsie is an asset to the company.
Great gift ideas for your special person! Very personable and good communication with staff! Thank you
Vivian who helped me with an issue was really helpful and understanding! She was outstanding and friendly!
I had ordered from them and one of my items wasn't up to par, and I reached out about that and they were nothing but helpful and amazing. Also wasn't a very long wait time between answering the emails like other companies. Definitely will order from here again
Vivian Elsie demonstrated impressive customer service skills during my 1st purchase. She showed me the finished products so I can know what to expect before receiving my order. Will be purchasing more products from this company. Great work Ms. Elsie!
Customer service assistant- Vivian Elsie.
This lady went above and beyond to help me with a after sales enquiry. Very prompt at responding. I will definitely be a returning customer.
Vivian did a great job helping me to resolve my issue. I had a product arrived scratched, she went above and beyond to help me get a replacement sent. Thanks Vivian!
I was not 100% satisfied with my initial order so I contacted customer service & they were very quick in responding & very helpful. They asked me to send a different photo so I did & now I'm just waiting on that one!
They were really help full. The wallet was amazing. Now they are willing to replace it with no hassle
When I ordered a personalized wooden guitar pick case with 3 picks for my fiance, one of the picks had a small error in the spacing. The quality of everything was great When I sent an email to this company I was met with an apology and nothing but professionalism. Vivian was very nice and gave me the option of a partial refund or a replacement. I chose a new one made and I know my fiance will love it! I will definitely be ordering from them again considering the quality and how well the situation was handled and quickly too!
Jessica
My package was lost by the mail carrier and they were able to replace my item! The person I had contact with was very kind!
Answer: Please tell the item link you are looking for! We'll check it for you!
Answer: They dont answer anything go thru your bank ti get an refund
Answer: Got mine but picture was poor quality and couldn't even make out who was in it
Answer: They do come with a cloth bag with a fold over top.
We are terribly sorry for any disappointment caused “Mike”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward.