About the Business
Your perfect job-winning resume awaits! Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
I had technical challenges and account registration errors. Your customer support is the best ever.
He finish my request in a snap! Love the way he handled it! Im not the type of person who makes a review but ill do it for him. Thanks Roy
We are always here to assist you!
The gentleman that helped me today really gave me a good idea as to what the benefits were of continuing to use my perfect resume. And because of that I went ahead and kept my subscription.
I signed up for a $2.95 access, them cancelled as per website wording. They have been debiting my account at random times $35 monthly, it mid monthly (so as not to notice) no email receipts or any correspondence. Have contacted bank cancelled card and disputing all this theft for a refund
We are sorry for the inconvenience this might have caused you.
To clarify, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
If you wish to take any actions on your account, please don't hesitate to contact our Customer Service Team, as they will be pleased to assist you.
Contact us: https://www.myperfectresume.com/contact-us
Sabrina was very good, I can't imagine, She is perfect, And i hope she has a great day, She helped me with what i needed and was smart about it
Without even knowing they took a monthly fee from my account after only wanting a trial of their product. Wouldn't trust them ever again. I do not recommend using them unless you want to loose $35 a month
We are sorry for the inconvenience this might have caused you.
To clarify, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
If you wish to take any actions on your account, please don't hesitate to contact our Customer Service Team, as they will be pleased to assist you.
Contact us: https://www.myperfectresume.com/contact-us
OSCAR from customer service team helped me with discount on my purchase and refund as well, Had a good experience overall.
I was surprised to see my $30.67 for payment even though it says to be less $1. Why is that so expensive and why is that you charge by yourself without warning? I want my $30.67 back and I also want my membership cancelled.
We are sorry for the inconvenience this might have caused you.
To clarify, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
If you wish to take any actions on your account, please don't hesitate to contact our Customer Service Team, as they will be pleased to assist you.
Contact us: https://www.myperfectresume.com/contact-us
The customer service rep was very professional, patient, and informative. I was very satisfied with the answers that I received. She went above and beyond
To the point and amazing customer service loved it. He was so helpful and resolved my problem within minutes. Amazing employee
Be careful. These scammers steal money from a bank card. If you have ever used the services of these scammers, they draw up the most expensive tariff plan for you.
We are sorry for the inconvenience this might have caused you.
To clarify, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
If you wish to take any actions on your account, please don't hesitate to contact our Customer Service Team, as they will be pleased to assist you.
Contact us: https://www.myperfectresume.com/contact-us
When I attempted to cancel my subscription, I had to navigate through several pages, but still failed to cancel as the confirmation button was displayed in an inconspicuous corner of the website, which made it difficult to notice. It appeared that the merchant wanted to prevent users from canceling without their knowledge. Unfortunately, I was charged for an additional four months without receiving any notification from the website. This experience was very frustrating for me. However, I was able to find another resume website with similar functions that I found to be more effective. Based on my experience, I would not recommend using this particular resume website.
We are sorry for the inconvenience this might have caused you.
To clarify, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
If you wish to take any actions on your account, please don't hesitate to contact our Customer Service Team, as they will be pleased to assist you.
Contact us: https://www.myperfectresume.com/contact-us
The company advertises itself as free, however, I was aware that there may be hidden costs. After spending time constructing my resume, I was prompted for payment, which did not come as a shock. I am familiar with sad, dishonest online companies. However, what was irritating was the lack of information about the types of payments allowed. Accepting only credit cards as payment, causing my time to be wasted. Despite speaking to a chat agent named Esteban M, and expressing my frustration, the agent apologized and stated there was nothing that could be done. When I requested to speak to a supervisor, the agent ignored the request and instead asked if I had a credit card. As a result of using their "service", my time was wasted, I experienced poor customer service, and feel that the company's lack of transparency with fees and payment options is bad business. The fault was theirs, yet I took the loss.
We are sorry for the inconvenience this might have caused you.
To clarify, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
If you wish to take any actions on your account, please don't hesitate to contact our Customer Service Team, as they will be pleased to assist you.
Contact us: https://www.myperfectresume.com/contact-us
I was looking to fix up my resume to start my job search, the website did the job perfectly so there was no need to use the site anymore since I got what I needed. I canceled the subscription, downloaded my resume, and used it. A few weeks later I get a charge for around 20 dollars. I get back on the website and cancel once again just for my account to be still active. I gave them a phone call the day of receiving the notification of the charge and all they could give me is a half refund since I didn't notify them the day of being charged. It was impossible since I got the charge at 10 am and called them at 4 pm. After going back and forth they offered to lower the subscription, to which I said no. They offered me a job, but I said no. I once again asked if I could get a full refund since I canceled weeks prior and he just said I should've asked for a refund the same day. There's no possible way of me receiving the notification, to go back in time and ask for a refund. I asked the same day. Only get half back. There are other options out there other than MyPerfectResume.
Hello! We are sorry for the inconvenience this may have caused you. At your earliest convenience, we invite you to contact our Customer Service Team through this link https://www.myperfectresume.com/contact-us so that we may assist you and help clear out the situation with your account.
We look forward to hearing back from you soon!
Perfect service and great communication skills resolved my problem at My Perfect Resume. Thanks for the service.
Thank you for the five-star review!
Had to cancel my CC to stop them from billing me. Even after called CANCLED... GOT CONFIRMATION #.
A REAL SCAM COMPANY,I WARNED YOU.
We’re sincerely sorry for the inconveniences this may have caused you; We want to take this chance to explain that if you did not receive a cancellation confirmation via email, your account was never actually canceled, or something might have happened during the process.
Since our customers are our top priority, we would love to assist you in this matter. Please, at your earliest convenience, contact our Customer Service Team so that we can review your account and all the actions taken on to see if we might have missed something.
If you have any additional issues with your account, you might contact us through social media, as we would be happy to help you.
Using this link, you might send an email or call us: https://www.myperfectresume.com/contact-us.
I cancelled my subscription and request customer service cancel my account. I provided the information via email to customer service, to have this cancellation done before the initial subscription ended, but my credit card was still charged.
I find this very depressing and disappointing, and you are not given a confirmation of cancelation.
Hello! We are sorry for the inconvenience this may have caused you. At your earliest convenience, we invite you to contact our Customer Service Team through this link https://www.myperfectresume.com/contact-us so that we may assist you and help clear out the situation with your account.
We look forward to hearing back from you soon!
No problem creating a great resume. Relatively easy to learn. The problem comes after your low $2.95 initial payment for 14 days.
As far as I can tell, editing the resume requires you to pay a monthly or annual fee. So YOUR resume is held captive by the company. I've not been able to change one thing without being on THEIR website.
We are sorry for the inconvenience this might have caused you.
To clarify, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
If you wish to take any actions on your account, please don't hesitate to contact our Customer Service Team, as they will be pleased to assist you.
Contact us: https://www.myperfectresume.com/contact-us
Be aware that if you don't plan on using the plan for more than an initial trial period, you'll be charged monthly at $23.95. You'll need to cancel before the 14 day trial ends.
Our subscriptions are auto-renewing unless you choose to cancel your subscription beforehand.
If no cancellation request was sent before the end of the initial period, your account might have rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas: the sales page, the payment information page, the payment confirmation page, and finally, on your welcoming email, which confirms your 14-day trial purchase and a detailed overview of your new subscription.
We hope that this helps clear out any confusion. To verify the status of your account and what might have happened, contact our Customer Service Team for immediate assistance using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are thrilled everything was resolved!