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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume – AI Resume Builder Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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Very helpful for updating my resume and giving it a nice face lift
Should be free... but overall extremely easy and takes the hassle out of resume writing and formatting
Hi Megan,
We really value your feedback! Thank you for the 5 stars!
Very Easy and quick to write a great looking resume
Thank you for trusting us with your resume, Matt! Glad that we were able to help.
It would have been if you guys were upfront about charging for resume even before building the CV
Hello Sumaraj,
Our site is free to use. Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!
I called a number I had found on their site. David picked up the phone and asked if I could obtain a copy of the resume? I had already built the resume from their site about 5 months ago, the downloaded copy was in "pdf" and "word" just in case. When I opened the file in word program letters did not appear to have to proper format as the original one did. I told him, That I tried it on my mac and same issue but worse. I had asked my mother if could use her new mac and pc to see if it would open up properly in word and pdf format. I went and got new office word program to see if it would work and did nothing same issue, I this explained to David. First thing David to do is try to get me to buy another subscription, after explaining to him I felt like a got duped with a time bomb that alter its function or format or algorithmic program. After some time going back and forth he tried to reach his manager. He told me its ok with his manager to give me a pdf format but after I subscribe the entire time trying to get me to buy after he said it was for free. I told him I would be putting up a review and multiple platforms and said to wait that he would talk to the manager again and see if he could give me a one time college discount which was 2.99 I told him, if i have an original that isn't working when I downloaded a perfectly good copy that should work perfectly fine their is absolutely no reason why I should pay penny. He said he would send me a copy through my email to hold on at that time. I was at 22 minute line mark which shouldve only been like 5 minute.
I NEVER GOT THE COPY HE SAID HE WOULD GET ME. AND LIED ABOUT COPY. THIS COMPANY HAS NO INTEGRITY
Hi Jovani,
We regret to hear that you have had an unfavorable experience with us and are certainly ready to resolve the situation. At your earliest convenience, please provide us with your Account ID or the email address associated with the account so that we can get the resume over to you. Thank you.
Thank you for the convenience of adding professional words and sentences based on our title
You are welcome always, Sandra. Please let us know if there’s anything we can help with.
It was time consuming and not as precise as hoped for
Hi Saul,
Thank you for your feedback. We invite you to give us another try and explore all of the wonderful features we offer!
Easy to use and more reasonably priced than competitors
That’s what we like to hear, we’re always here to help whenever you need us, Seth.
We're happy to hear it Smith! Thank you for sharing your feedback with us thus far!
Easy but not explained will have to pay for access.
Hi Trimbur,
Please know that our site is free to use and we give customers the option of continuing with our premium services if they are satisfied with the end result.
Gave good suggestions but still let me add my own words
Thank you for trusting us with your new resume, Margaret!
Your web site says free. A charge at the end is not free But thanks
Hi John,
If we may, the basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.
This is making what is normally an irksome task so much easier... almost pleasant!
Just what we love to hear, thank you, Daniel
Why is my resume only classified as good when I've used your program?
Hi Deborah,
We're not sure we understand your inquiry, but would be more than happy to help. Please reach out to us and one of our agents will gladly assist you!
https://www.myperfectresume.com/contact-us
You already charged me $34.95 a couple of days ago I would like to see you NOT charge me again but take the payment from a couple of days ago as my 1 year subscription and if you have charged already a second time Id like a refund - I am really really unsatisfied!
Hi Kelly-Anne,
We are sorry to hear that there is some confusion surrounding your subscription and would like to promptly resolve it. At your earliest convenience, please send us an email directly to: social@myperfectresume.com with your Account ID or the email address associated with the account. Thank you.
Good but needs to have an option to make resume one page
Hi Rebecca,
Thank you for your feedback! Resume lengths do vary based on experience and the length can always be adjusted directly in the Word version of the resume.
MyPerfectresume was a tool that my professor recommended, yet I have to pay to have a TRIAL. I should not have to pay for a TRIAL. Most websites use free trials. A TRAIL is a test run, which is why they are free the majority of the time in the first place.
Hi Amanda,
There are different types of trials, some of which are paid and others that are not. Nevertheless, our 14-day trial comes with a 100% money-back guarantee and we invite you to try the full array of our services!
The easiest, fastest and by far the most economical way to succeed.
That’s what we like to hear, we are here to help whenever you need us, Alex!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Elizabeth,
We're happy to hear that you're pleased with your updated resume! Thank you so much for sharing!