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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Easy to follow, fill-in-the-blanks resume builder! Wonderful suggestions you can use or select your own.
It's good thus far. What I appreciate most are the expert examples based on past occupations.
Hi Nello,
Thank you for the lovely feedback about our resume builder!
Hi Alex,
Thank you for sharing your satisfaction with our resume builder!
Took a little longer than 5 mins but I liked the format, you made it easy for me. Thank you
Hi Anna,
We really appreciate you sharing your positive experience with us!
Can receive similar service on free sites, think there needs to be more premium features.
Hi Nicola,
We offer a variety of premium features! In addition to our resume builder, we offer a cover letter builder, job search engine, a salary calculator, and so much more!
Thank you for sharing your feedback and rating us with 5-stars!
It was comprehensive and very easy to understand and use.
Thank you for sharing your feedback and rating us with 5-stars!
Difficult to navigate the site to made edits. No spell-check.
Hi Rob,
We greatly value your feedback. If we are able to assist you in any way, please contact us and one of our agents will gladly walk you through the application!
https://www.myperfectresume.com/contact-us
My resume has always been a subject I have avoided due to my lack of knowledge behind building one. With this site I was walked step by step by the whole process. It literally could not have been any easier. Thank you!
Thank you for sharing your feedback and rating us with 5-stars!
The ad mentioned a free resume builder and then at the completion of building your resume you are asked for a credit card payment to download. I am unsatisfied with this technique.
Hi Laura,
The basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.
Great templates, easy to use, quick and easy way to make you resume sound and look professional.
Hi Eric,
Thank you for sharing your positive experience with our resume builder!
Very easy to navigate and complete professional resume
Thank you for sharing your feedback and rating us with 5-stars!
Been in the military for 28 years. First resume I have had to actually build. Thank you for making it so easy.
Thank you for sharing your feedback and rating us with 5-stars!
I really enjoyed the interface and suggested talents and job duties but I WAS TRICKED. I WAS NOT TOLD THAT THIS WASN'T A FREE WEBSITE SO AFTER I SPENT ALL AFTERNOON MAKING IT I WAS BASICALLY FORCED TO SPEND MONEY. SCREW YALL.
Hi Charles,
We regret to hear that you feel as though you were tricked. Please know that our site is free to use as are our templates. However, our premium services do incur a cost.
Very Helpful... it's been many years since I had to write a resume. The format was easy to follow and fill in the necessary info.
Thank you for sharing your feedback and rating us with 5-stars!
The best thing about this program was that I was able to simply add what I already had on my previously written resume to it add go from there.
Hi Sharon,
Thank you for taking a moment to share your satisfaction with our resume builder!
I love the format - it takes the guesswork out of the process!
Thank you for sharing your feedback and rating us with 5-stars!
I don't need a month of a subscription. I wish there was a small fee or even half price to just do one resume and be done.
Hi Rachel,
We appreciate your feedback. Please know that we are more than just a resume builder and offer a variety of tools to help with your search!
You gave me no thing for $71. I can't even access through dashboard. The resume I spent hours on is gone.
Hi Joe,
We're very sorry to learn that you ran into some issues. At your earliest convenience, please contact us so that one of our agents can promptly assist you. Thank you.
https://www.myperfectresume.com/contact-us
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: customerservice@myperfectresume.com Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: customerservice@myperfectresume.com Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.
Thank you for sharing your feedback and rating us with 5-stars!