Overview
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
I'm getting called from my bank stating that the wedsite is still trying to use my card?
I like the help that my Pefect resume gives when making a resume or just updating it.
Thank you, Patricia, we're always here to land you a hand with your resume and cover letters.
Easy to use and I love that I can upload my previous resume for ease of editing
Thank you for sharing your feedback and rating us with five-stars!
It would be nice to have a one time use fee instead of a subscription
Thank you, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Your web site says free. A charge at the end is not free But thanks
Hi John,
If we may, the basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.
Your service has taken much anxiety out of the process of writing a professional resume.
Thank you for sharing your feedback and rating us five stars!
So far so good... when I get a great job, will update to 5 stars
Thanks Michael! We know that great job is coming soon!
Was good until got to part had to pay, thought it as free. My mistake
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Great experience and love the examples they give to help make the best resume, ever.
Thank you for sharing your feedback and rating us five stars!
Would like to see finished product and then have a day to redo this feedback.
Thank you, Dorothy, we're always open to new suggestions for improvement!
It's really quick and easy! Perfect for first time jobs and no work experience resumes.
We appreciate the feedback Kara! Thanks for sharing!
Made the process of resume writing very simple by breaking it up into simple steps.
Thank you for sharing your feedback and for giving us a great rating.
Thought this was free... needs to be clearer before people take time to fill out.
Hi, Robert
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Very helpful with creating a resume, but in my opinion a little overpriced per month.
Thank you, your feedback is much appreciated!
Very corporate and not attuned to other industries but a good basis to start from.
Thank you for sharing your feedback and for giving us a great rating.
Handy I can just go back and update it anytime. Been using it for years
Thank you for sharing your feedback and rating us five stars!
It was very easy creating my resume. It took under 20 minutes and looks great!
Thank you, Rachel, for sharing how easy it was!
This was a great way to build a resume. I loved all of your suggestions.
Thank you for sharing your feedback and for giving us a great rating.
Need to be able to put a specific date in, not just month and year.
Thank you for sharing your feedback and for giving us a great rating.
I was scared i would mess it up but made a great resume thank you
Thank you for sharing your feedback and for giving us a good review.
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Ma, for taking the time to bring this to our attention, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so please contact our Customer Service Team using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us