Overview
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
Don't advertise as a free resume builder and then charge me to get my resume
Really liked it the programs were easy to get through and pleased with the results.
Hi Shari B.,
We are so happy that you liked our site and found it easy to use. We wish you the best in your career search.
Best regards,
Anna
MyPerfectResume
You guys literally took all of the stress out of making/updating a resume. Excellent experience.
Thank you for sharing your feedback, Maxwell, we’re excited to hear you feel that way about our builder.
It will not allow me to download my resume because the header is to big?
Thank you for taking the time to share your thoughts, and our apologies, but, we’re unable to assist you with your feedback given your description.
Please let us know as much detail as you can regarding any issue or problem that you are having. We’ll be more than happy to assist you once we have more information.
Very easy to make my resume and I hardly had to put effort into it.
Thank you for sharing your feedback and for giving us a great rating.
I really liked the options given that made the process much easier and time efficient.
Thank you, Buffy way to make our day, reviews like yours keep us going.
I thoroughly enjoyed the format and helpful phrases and keywords to create a stronger resume
Thank you for sharing your feedback and for giving us a great rating.
Said it is free but then had to pay for access to my completed resume
Thank you for sharing your feedback and for giving us a good review.
Very easy to enter information. Excellent suggestions that you can just click on to add.
Thank you for sharing your feedback and rating us five stars!
So far i have been able to build a resume with little to no stress.
Thank you, for sharing your feedback and for giving us a great rating.
I signed on to help a friend and service is very user friendly and helpful.
Hi Shannon H.,
We are glad that you found the site helpful. We wish you the best in your job search.
Best regards,
Anna
MyPerfectResume
Templates where quick and easy to use. The expert suggestions where a real life saver.
We are happy to hear you found it quick and easy to use, Danielle.
Don't touch it with a barge pole... prying on people desperate to find a job
We are sorry that you are dissatisfied with our service, we will be more than happy to assist you. You can contact us at customerservice@livecareer.com. Or you can send us a private message with your Account ID or e-mail address registered to your account so we can further assist you. Looking forwarding to helping you reach a timely resolution. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at customerservice@livecareer.com
Best regards,
My Perfect Resume
My experience was very professional and I would recommend this to all of my friends.
Hi Patrick J.,
We are happy that you enjoyed the site. Thanks for recommending us to your friends. We wish you all the best!
Best regards,
Anna
MyPerfectResume
Just signed up, looks good at the moment. Hopefully all the upgrades are worth it.
We appreciate the feedback, Jigna!
Wonderful site to create resumes. Made a resume to use for my first job interview.
Thank you for sharing your feedback and rating us five stars!
This was quick and easy, and took the stress off of such an important document.
Thank you, Brandy, we really appreciate the positive feedback!
The perfect resume examples if you struggle with the proper wording for professional job searches.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
The expert generated experience was really cool cause it was very similar to my experiences.
Thank you for sharing your feedback and rating us five stars!
This was fairly easy to follow, had great choices with the ability to personalize it.
Thank you for sharing your feedback and rating us five stars!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
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- Guaynabo, Puerto Rico
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Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback, Leslie.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.