Overview
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
Great experience my friend told me about it was so worth it thanx need to make another one
In the future put up front this is a paid service. Your fee is reasonable. I felt decieved
Thank you for sharing your feedback and for giving us a great rating.
It was easier than I thought and the hints were oustanding and very helpful for me to use.
Hi Ed R.,
We are glad that you found the site easy to use and helpful. We wish you the best in your career search.
Best regards,
Anna
MyPerfectResume
I Google for FREE service - wasn't expecting to have to pay after spending 2 hours working on this...
We appreciate the feedback, Karen.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
I Google for FREE service - wasn't expecting to have to pay after spending 2 hours working on this...
It was great! I will definitely recommend this to anyone I know that needs helps with a résumé.
Hello Renea H.,
Thank you so much for your kind words. We always love to hear that we have been able to help customers with their resume needs. We wish you the best of luck in your career search.
Regards,
Anna
LiveCareer
I google free resume your website poped up but once im done filling out i have to pay
Our website offers a Basic Access account completely free which allows you to download a plain text version. However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Victor was helpful and supportive, I came up with a solution to my resume needs!
Hello,
We’re thankful for the amazing feedback you have given us!
I just found out that ompa loompas are not birthed but they hatch from an egg layed by an ompa loompa queen.
Thank you for sharing your feedback and rating us with five-stars!
Spent a long time to create a "Free" Resume (BTW stop saying it is free that is complete BS. Once I finished the resume was not free and they wanted 3 dollars to print/view it. After being upset that I wasted my time i gave in and paid the fee. The resume was $#*! it is impossible to edit to make it your own especially since you can only edit in sections instead of while viewing the whole document. Not pleased with the product that they promised/provided i decided to cut my losses and I manged to use a Microsoft Word Template to complete my new updated resume.
THIS ALONE SHOULD WARN YOU TO NOT USE THIS SITE OR PRODUCT. ONCE AGAIN I WAS NOT PLEASED WITH THEIR PRODUCT SO IT WAS NOT EVEN WORTH THE 2 DOLLARS THEY INITIALLY TRICKED ME INTO SPENDING OR THE HOUR THAT I SPENT WORKING ON A SUB PAR RESUME THAT I DID NOT USE.
To make matters worse I get charged 35.80$ subscription fee I did call them and ask for a refund (I will say the customer service rep that i talked to was patient and respectful.) They said they would send me an email within 24 hours about my refund request. This did not comfort me because based on the other reviews I have a feeling my request will be denied. Lets hope I am wrong. I have little to no faith in this company doing the right thing. At the very least the company should at least give me a retroactive refund for the part of the subscription that I did not use (been only two days). But once again I have little faith in that happening as well.
Working with this company was a completely disappointing and energy draining experience that will have you walking away with a sub par product (if any) and a lot less money.
We are very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We will be more than glad to assist you Myla. We have sent you a direct message to see if we can further assist you.
Best Regards,
My Perfect Resume
You has withdrawn my money from the bank account although I decline the payment
You are thief!
Thank you for contacting us regarding this matter. Please get in touch with our customer service team so that they can check the status of your account and why you are being billed at this time.
If you have trouble contacting our team, please don't hesitate to reach us through social media.
If you wish, you can also email us the details of your issue using this link: https://www.myperfectresume.com/contact-us.
We will get back to you with a solution as soon as possible.
My Perfect resume service is a good site to help land a job, I'm glad I have used it.
Hi James D.,
Congratulations on your new job! We’re glad that you found the site good. We wish you more success in your new career.
Best regards,
Anna
MyPerfectResume
I have been sensitized on how money is charged on my perfect resume which I didn't know.
Hello,
We want to express our gratitude for your feedback, as it plays a crucial role in our ongoing efforts to deliver the best possible service to our valued members.
I like it! Its very easy to upload your current one and to build off of that.
Thank you for sharing your feedback and rating us five stars!
Good service but you shouldn't say it's
Free be upfront couple of bucks upfront is a deal.
Thank you for sharing your feedback and for giving us a great rating.
Always accessible. Love the formats and that they are save on the server in case of misplacement.
Thank you for sharing your feedback and for giving us a great rating.
When I signed up it was for a $2 charge per month, not $23. This was misadvertised.
We appreciate your feedback, Dawn.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
It was very easy and proficient way to create a resume; which can be a grueling task.
Thank you for choosing us to create your new resume, Rose! We are happy to hear how pleased you are with our services, if you need further help, get in touch at any time!
Wow! A service that is thorough and concise. I found it easy to read and maneuver through.
Thank you for sharing your feedback and rating us five stars!
Being chared for it. Not happy with that and dont get told about it til the end.
We're sorry to hear that you are not happy with our services, Cindy!
Our site is free to use, once our users finish creating their document, we give the option of continuing with our premium features if they are satisfied with the end result.
However, if you do not wish to incur in any sort of payment we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free
I mean it was very easy to use and understand.im just really hoping it wasn't a scam.
Thank you for sharing your feedback and for giving us a great rating.
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
- Visit Website
- Guaynabo, Puerto Rico
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us five stars!