Overview
MyPerfectResume has a rating of 4.2 stars from 25,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectResume most frequently mention customer service, great experience and cover letter. MyPerfectResume ranks 1st among Career Advice sites.
Lesley was very helpful and pointed out some things that I could do with my resume. So instead of canceling my order I have decided to continue with my perfect resume
Very nice site. I used it to update my old resume, and soon after, I got my new job. It is super easy to use, and no matter what job you're seeking it will make your resume look prfessional.
Hi Marion B.,
Congratulations on your new job! We are glad that you found the site easy to use. We wish you more success in your new career!
Best regards,
Anna
MyPerfectResume
First off they charged me close to $4.00 no resume and then a few days later went into my account and stole $29.00 OFF MY VISA CARD WITH OUT MY PERMISSION. I WOULDN'T RECOMMEND THIS LYING COMPANY TO ANY ONE. THEY WILL SAY FREE THEN A FEW DOLLARS AND THEN THEY KEEP PULLING MONEY OFF. I SPOKE TO A GUY WITH A WIERD NAME AND HE SOUNDED LIKE HE WAS FROM A FROM A FAR AWAY COUNTRY. RIP OFF THIEVES. BEWARE DON'T LOOSE MONEY LIKE I DID. LIARS
Greetings Marie P. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.
We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We apologize that you weren’t happy with your experience while using our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at customerservice@myperfectresume.com if you need any further assistance on your account. We will send you a private message through here so we can take a look at your account so we can get in touch with you shortly and provide you with a timely resolution.
Best Regards,
Anna
MyPerfectResume
THIS COMPANY IS A SCAM! I signed up and realized that I didn't want to use them anymore, after a couple days, maybe even a day and a half. I requested for the service to be canceled and it never was... then I was charged. I requested a refund AND a cancellation (after having already requested it to be canceled) and I was told it was IMPOSSIBLE? How silly is that? If you can take the money, you can most certainly refund it... then the customer service was AWFUL and RUDE! I hate poor customer service... HATE IT! I want my refund and I won't stop until I get it. Companies like this makes me feel very ill towards the next and it's not fair.
DO NOT USE THIS COMPANY! THEY ARE SCAM ARTISTS!
We are sorry that you did not have the best customer service experience. We are very committed to providing great customer service and take all feedback very seriously. It will be forwarded to our Marketing team. We will also send you a private message so we can further assist your concerns on a private manner.
Best regards,
My Perfect Resume
DO NOT USE they will rip you off, I paid to have a resume template and then I was automatically subscribed and charged $8.95 per week, once I realised this I went to cancel my subscription but there was no option to do So i had to send an email requesting they cancel my subscription, they didn't cancel it properly and continued to charge me for almost 2yrs they refuse to accept that they failed to cancel it after I requested and they refuse to refund the money they stole from my account.
Hi Missy.
Thanks for getting in touch with us. We’re happy to help clear up some information in regards to your account for you. Debit attempts were made since your subscription for our 14-day access has expired. When you select one of our 14 day enrollment options, our website provides all details on screen that after the 14th day, you will auto enroll into our monthly service. This alert is also given when the credit card information is requested where our website explains that unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription. Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well. It also explains that you can cancel at any given time. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings.
If you have any additional concerns regarding your account, please feel free to contact us at Social@MyPerfectResume.com so we can provide with further assistance.
Thank you!
I worked with Angel about a misunderstanding about the resume service and he was absolutly awesome in helping me resolve the problem. Excellent customer service! Thank-you Angel.
Hi Ann,
We are thrilled that you were delighted with how Angel was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I was glad to have gotten Victor to explain all the features your app has too offer: Hé was very polite: very understanding: very professional:: thank you
We are always happy to help!
I tried the trail period that cost about 3$ for the first month and canceled my subscription.
2 months later i was charged 34.95$ twice in the span of 2 days without notice or reason.
70$ taken from my account and when i called about the issue i was told my acount was active the whole time. Even tho my cancelation took place, the confirmation number i was given i was told wasent a valid number and my money wouldnt be refunded to me. So unless you'd like to be scammed and charged later on after canceling do yourself a favor and find a different site to make a resume on. If i could rate less then 1 star i would.
Hello! Thank you for taking the time to bring this to our attention. At MyPerfectResume, we value your feedback and want to make your life easier. Please contact our customer service team by clicking here https://www.myperfectresume.com/contact-us to discuss this further.
I was very dissapointed that I could not put the dates of my degrees and then was charged on top of that, even though it was suggested that this is free resume builder
Hi Anna,
We are sorry for the difficulties you encountered using our resume builder. If we may, our site is free to use and the basic text version of any resume created can be downloaded free of charge. At your earliest convenience, please contact one of our agents who will gladly assist you in any issues you experienced with the resume builder as well as your subscription! Thank you for the feedback.
It wasn't made clear before building the resume that it required a payment. It said it was free. I think that this was unfair and makes your organization seem untrustworthy,
Our apologies for any confusion, Jack!
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
Rocio was amazing! She went above and beyond to assist me in my time of need. She was professional in every way. Thank you so much Rocio and when I get a job I owe it to you!
The customer service helped me so very much with my resume! He actually fixed my problem for me! I couldn't figure it out but he did! I'm so very thankful!
Hi Belynda,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I had huge issues with formatting, and Rocio In the Customer Service department was amazing. She solved my multiple issues and was extremely patient with me- even through my frustrations.
Hi Melanie,
We are thrilled that you were delighted with how Rocio was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Easy navigating and prepopulated descriptions that can be edited. The rate for the template and supports steps was great and the final product is very professional. Thank you very much!
Thank you for sharing your feedback and rating us with five-stars!
Excellent professionalism with a sales department that works with you!
Hello,
Thank you so much! We appreciate the positive review!
I really enjoyed the interface and suggested talents and job duties but I WAS TRICKED. I WAS NOT TOLD THAT THIS WASN'T A FREE WEBSITE SO AFTER I SPENT ALL AFTERNOON MAKING IT I WAS BASICALLY FORCED TO SPEND MONEY. SCREW YALL.
Hi Charles,
We regret to hear that you feel as though you were tricked. Please know that our site is free to use as are our templates. However, our premium services do incur a cost.
This was supposed to be a FREE download. LIES! You should state your full terms in the beginning process instead of fooling clients into so much indepth work.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, Toye.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
The customer service rep was very kind and helpful, excellent website and the lady who as help me he was great, she was in San Francisco and is bilingüe she spoke spanish, it was easier for me.
Hi Sandra:
Thank you for your wonderful review! We are thrilled to hear that you had an excellent experience with our customer service and that we were able to resolved your issue in a quickly matter. Once again, than you for your positive feedback and please feel free to contact us if you have further questions or concerns.
Best Regards,
My Perfect Resume
I have found a way through templates to rewrite a resume complicated by diverse occupations and the times between work experiences. I had a good experience with the represebtative I worked with
Hi Albert:
We are very happy to know that our Customer Care Expert was able to resolve everything for you. Thank you for taking the time to review our services, it is greatly appreciated. Please feel free to contact us if you need anything in the future.
Best Regards,
MyPerfectResume
I like the suggestions, I got a resume review for free, it was not personalized but the tools worked well for me. I also love the cover letter ecommendations.
Thank you for the awesome feedback, Edna we rely on input from customers just like you to make our service even better.
My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.
- Visit Website
- Guaynabo, Puerto Rico
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you, we are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.