My Painted Shoes

I never got any sort or confirmation email, tried contacting multiple times with no response. Finally had to dispute with my bank. Not sure if this site is a "scam" or if i just got unlucky, but beware!

I needed to return a pair of shoe. E-mailed and eventually spoke to someone about sending the shoes back for a refund. The seller instructed me to try to sell them to someone else. I stated I needed to send these back for a refund. No further response. POOR POOR customer service and don't expect to get your money back or be provided a method to send them back. STAY away from this site if you are looking for any type of good customer service.

Initially, I saw them not so friendly reviews for this site. However, I decided to give them a chance. I ordered eight pairs of shoes and I even got suggestions on how to make my shoes look better. When I had questions, he got back to me in a timely manner, and answer any questions or concerns I had. I got the first half of my order last week in the shoes came out beautifully. I'm sure when I receive the other half it will be just as amazing So happy I decided to give them a chance.

I ordered shoes for my daughter in March I didn't te them till the end of may and they sent me the wrong size! I keep emailing them and they keep telling me they will send the correct ones out but then provide me the shipping details for the original order! When I ask they tell me give them a few more days and then they provide me the same tracking number again! Months later I still do not have the correct shoes this composition horrible

Great shows! It's so beautiful and comfortable. My daughter was absolutely thrilled! All of her friends want a pair! They shipped very quickly and arrived ahead of schedule! I will definitely buy from this shop again

I placed an order in November and before I placed my order I did ask if would be here by Christmas seller stated ships in 7 days, so I proceeded to place my order. Christmas came and went and still no shoes. Left several emails and have been ghosted all but 2. And I am still waiting for my order. I will never ever purchase from this seller ever again. BUYER BEWARE

I ordered a pair of Air Force One shoes (purple Tone) from My Painted Shoes July 2022. Almost 2 months went by and I did not receive the shoes. I tried contacting My Painted Shoes, but got no response. I contacted my credit card company to start a dispute with My Painted Shoes to get my money back. I did receive the shoes a couple weeks later. The shoes were only worn 3 or 4 times and the purple paint started flaking off. The company told my they have a 7 day return policy and that was it. I asked if they could send some extra paint, and they wanted pictures of the shoes. After sending pictures I never heard from them again. I hope this review prevents other people from getting ripped off like I did. The Nike website has different colored Nikes for the same price.

Top quality, it was the best birthday gift for my girlfriend and absolutely loved it! She communicating with me and it arrived on a reasonable time frame. Thank you so much!

I ordered these shoes for my boyfriend in July, for
His August birthday. August came and went and I
Never received the shoes. I reached out through
Email and the seller said he was very busy but the
Shoes were coming. Well… I finally received the
Shoes at the end of September. They were expertly
Painted and exactly what I wanted! So I would say,
As long as you have time to wait, then you will love
The results. Just be prepared to wait 2-3 months for delivery.

I placed an order and inadvertently ordered the wrong size. The very next day I sent a message telling them that I needed a different size. However, they still sent the wrong size. No problem there. I messaged again and asked if I could send back the wrong size shoes and get the correct size in return. They said it would be no problem. I sent back the shoes and never received the replacements. I have emailed and messaged several times to no avail. I can't say whether they are actually crooks or are just so unorganized that they can't deal with problems as they arise. Either way, I'm out $80.

We just received a pair of Vans Mondrian print sneakers. Although there were some questions that needed to be answered the seller was very responsive and we did receive the product it took a little bit although they are coming from out of the country so that was understandable. The seller worked with us with our order and we were very pleased with the product the end result was very much appreciated by the recipient. Glad we took the time to support a small business!

Never send product
Ordered 2 pairs almost 6 months ago and still haven't received it. Buyer beware.

Please do not waste your money or time on this seller merchant as he will rip you off, he is the worst. Let's start off by I ordered a pair of british flag shoes, for my brother's birthday and paid extra to get them early, well at the price I paid you think they would be on time nope wrong, and to top it off they looked nothing like we wanted. Bad paint job. And the seller was the worst at responding. He takes your money and runs. I believe he takes on more than he can do. Please do not pursue this merchant. Save your money and time and shop elsewhere. Do your homework and read the reviews. Because I wish I did. I would of never bought from him.

My sneakers arrived within 3-4 weeks. They were worth the wait and look awesome. The seller also answered my email regaring a question I had within a reasonable amount of time. I would recommend this company.

I was a bit nervous when my order did not come with a confirmation email, like I recieved from other companies. However, the Owner was prompt with an email reply when contacted about the order status, and was willing to email me once my order shipped. The shoes arrived in a timely manner. The shoes art work was beautiful and what I expected. All in all I had a great experience. I would buy from this business again. Great job!

These are my new favorites! Expert work and fast shipping! Love them and so happy that they are my favorite classic slip on Vans. Thanks!

Well worth the wait as these shoes look really fantastic. The seller was really helpful in helping me plan out exactly how I wanted the custom design and I'm super happy with how they turned out

I'm so bloody chuffed with these! I ordered for a special birthday to Disneyland and they arrived amazingly quickly! The team were so helpful in answering all my constant messages and the shoes what can I say they fitted perfectly and are now pride of place!

This company is the real deal. I've bought three pairs from them. Good communication and customization! They can do anything you want, really! I'm amazed. Sizes run about a half size big, just to let those know. Im very happy to support Hong Kong working people!

I asked for the seller to cancel my order and refund my money the very same day I placed the order, after reading negative reviews about the long wait and terrible service but he keeps going back and forth with me about it. I would advise people to avoid this seller!

Absolutely gorgeous trainers! I had to order this a second time because UPS lost my first order. Not the seller's fault. Seller sent the second order out with UPS, which I was very concerned about, but thankfully I received it as it was kept a close eye on by Sasha, who was very reassuring, which I really appreciated! Can't wait to wear these at my wedding :)

I ordered shoes for my son with his favorite anime painted on it and he was EXTREMELY happy! They were WAY better then the pictures! My son has not wanted to take them off since he got them! He absolutely loved them! I would HIGHLY recommend purchasing any of the products from here! They are very well done! Thank you so very much for your hard work and amazing artwork on my sons shoes! Absolutely amazing!

I was ecstatic when I received my Converse Painted Shoes. Super impressed with the artwork. I haven't stopped wearing them. Looks like I'm getting a 2nd pair very soon! Unique!