After six months of attempting to get a refund for items sent back as they were the wrong size, they are no longer responding to my e-mails. I think that they have gone out of business as there is no pretense of any customer service.
I read all the reviews and it appears 90% of the time Jabong is a scam and 10% say it was seamless, so I figured I'd order COD to test it out. Yup. Scam indeed. Nothing arrived and they claim it was "sent back to the warehouse for undisclosed reasons". Thank God all I wasted was time and not money. Order from them at your own peril. You've been warned.
Myntra has the worst customer service ever! I bought footwear with a 30day return, which broke on 4th wear. Written &verbal complaints were ignored. Finally, I was told that it had Passed their Quality Control & so no exchange! Now, a wrong product was delivered - I asked for an exchange/return, which was accepted. Days later, I've heard that courier refuses to pick up so my return is Cancelled. Awful & Unacceptable! Getting out of Myntra. Recommend this to All. They won't Fix When They Mess Up.
I ordered Asics running shoes of description Gel Cumulus 18 UK size 8 at a cost of Rs 7700/ inclusive of GST. The order was placed on14 July and delivered on 17 July. The shoe size is not matching with International standards, so I asked for its return on the same day. The pick up person came on 18 July at about 3 PM without calling. At that time my grand mother was at home and she did not know anything about return so the pick up person was told to come next day. He never turned up and cooked up some story. 15 days have passed but no resolution in sight. Poor customer /mail /so called escalation service.
I think the ploy is to somehow entangle people in to buying by showing huge discount and supply poor product.
Jabong poor show. Please return my money.
Myntra is the worst shopping portal. I shopped for few Kurtis having a return policy of 2 days. I was unaware that they consider time as well when they deliver i. E. if they have delivered at 3.30 PM on Friday then the return has to be initiated by Sunday 3.29 PM. If your company is so particular about the time and do not consider end of the day then please publish time as well along with the date of delivery in the order det. I lost so much of amount due to this. Will never buy from Myntra again
Actually we use both online payment and COD(cash on delivery), when I bought 4 track pants(2go brand) by using my card and paid the amount, after 2 days the delivery person delivered the product and ask the amount from my mom(65 yrs old), she thought it is cod and paid again, after some days we found that we paid twice for the same and askto myntra customer care for each day one different person replied to our mail without understanding what is the issue. I sent the delivered persons name and contact number too to esquire him, but they strictly saying no amount collected. And also the product we bought is not new, they are selling used one, pls don't buy anything in myntra they are the no #1 cheaters.
It has a wide selection of products from various brands and categories, and many people have had positive experiences shopping from Myntra. However, as with any online shopping platform, individual experiences may vary, so it's best to read customer reviews and do some research before making a purchase.
Myntra's delivery agent called me once for 2 secs only. He literally gave me a missed call. 98 27 79 17 32 It was not a proper call. It's a disgusting pattern of communication and your delivery partner did this twice. I am not going to buy anything from your site after experiencing all this again and again! & I was waiting for this order since a week!
Currently i ordered two jeans from the Myntra for my friend who is now in India, they provide good product with very fast delivery. I'm happy with there service.
I am searching online shopping website. And watch out the jabong.com lots of products brand, recently brought make up kit and fashionable jewellery up to 30-70% off this session. It takes minimum time to delivered as compared to other ecommerce website..
I visited Jabong.com and wondered with lots of products for woman. Recently bought suit –salwar and matching jewellery and bag. Fabric was good and Price was reasonable. It takes minimum time to delivered as compared to other shopping site website.
Myntra gives you best shopping experience with its trusted brands, easy order and payment method. If you dont like the product, just return it, the whole thing is so smooth. Products are of great quality and worth the price. Thank you Myntra!
Never buy form Jabong if you care for your money. They lie and cheat on your refunds. Worst part is the pathetic customer service and the stony silence of their finance department. Lost a lot of money.
I had very nice experience with jabong.com all time. It gives huge discounts on amazing clothes & shoes.
Nice information about any product. Clearly mentioned about size and color of any dress material
Nice collection all newly fashion dress material available
Good one
I'm very happy customer with jabong... keep it up...
Don't shop on myntra and loose ur money. Offlate Myntra sends fake and missing products. Customer service worst. They investigate ur complaint for a month just to tell there is no mistake from Myntra. I ordered h and m pack of 3 leggings. They send only 2. After complaining repeatedly, they say that they sent pack of 3. This reply comes after one month of calling them daily. Now these leggings are short for my baby. Also, this doesn't look like an original h and m product. I have lost my money. Please don't loose ur money.
My recent (prepaid) order was not delivered to me. I raised an issue with customer care. On the 2nd day I received SMS saying that issue resolved & they r closing the issue. Again, I reopened the issue. Called them. They didn't speak properly. Called again next day. Their response is "We checked with the delivery agent. Its delivered. You please check your email". Its been 10 days now. I haven't received neither the product nor the money. Also, no response from Myntra. Order#**************001
Myntra is frustrating.
Great customer service, wonderful quality of garments and extremely fast shipping. My order arrived in 8 days, two days faster than what I was told it would arrive. Shipping was also free of charge which was nice. I am extremely pleased with my experience with this online shop and plan on shopping with this company again.
It was a horrible experience, I bought shoes for my mother and they sent me three times the wrong size, after returning it back they did not even refund my money back, and when I call them for the refund they either keep my call on hold or disconnect it... such shameless people... it's been 2 months and no refund. Really disappointed.
I returned a salwar and got refund money Rs 655 as gift card for which expiry date was given which was not required at all as it was my money. Since I went out of town I could not redeem it on the said date. Now, they say the amount has expired and denying to return the said amount. They convert our refund amount as gift card and set an expiry date and cheat customer's money this way.
I had order 2 products from 2 dealers to gift my sister. I received one on the exact date as required but the other product was to be delivered later. I called the customer service and requested to get it delivered on the same day if possible. He kept the phone on hold for 30 seconds and immediately agreed to deliver it faster.
I was happy as I could gift both the gifts to my sister on her birth date :) :)
Overview
Myntra has a rating of 1.6 stars from 158 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Myntra most frequently mention customer care, return request and delivery agent. Myntra ranks 355th among General Apparel sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members