MyLife has a rating of 1.3 stars from 431 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyLife most frequently mention credit card, customer service, and reputation score problems. MyLife ranks 162nd among People Search sites.
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My credit rating & online reviews about perfect. Yet MyLife published false data on the web for me, incorrect birth birth year & making it appear that I was perpetually transient. Then began sending me emails to repair the damage that they caused & was picked up by other venues. So I paid for a premium subscription & reputation repair subscription. I've sent them documentation (scans of all records, ID's, diplomate statuses & certifications (in psychiatric social work, substance abuse counseling & pastoral counseling. Sent them scans of perfect BBB reports & much more, including all official academic transcripts. They will not act to change. When one calls, it is not uncommon to have a wait time in excess of 3 hours. When one does get through, agents appear to be outsourced overseas, incapable of or unwilling to listen to your concerns & will disconnect you after a few minutes. I've sent 22 emails to them, with attachments & a means to easily document my assertions. Further, they refuse to cancel my premium & restoration service. I've spent more than 400 hours trying to rectify problems they created. Obviously, this is bizarre & criminal.
This site looks like it's targeting people to scam them for money to get public records accessible for free. They also have some sort of reputation score which sounds like the Chinese Communist party's fascist social 'credit' scoring BS. Reject any organization with this kind of un-American behavior.
This site looks like it's targeting people to scam them for money to get public records accessible for free. They also have some sort of reputation score which sounds like the Chinese Communist party's fascist social 'credit' scoring BS. Reject any organization with this kind of un-American behavior.
Products used:
None. Sat through a very phony data collection screen which should take no more than a couple seconds to load that runs forever. I would not purchase their service because the records are available generally for free and easily accessible. The reputation score is very creepy and another turn off to the service.
I signed up and gave them a CC # which they said was declined by the bank. I called the bank and they denied ever having been billed or having denied any such thing. So I closed my CC and requested a new #. Since then i have received emails and phone calls from the vendors who had bill renewals charged on my CC account asking for an updated new CC #. My account with MyLife was phished and my information stolen by or sold to scammers. Don't sign up for this, you will be sorry.
Products used:
I cancelled my CC with my bank, and MyLife Account with MyLife and just went through the on line process of removing all of my personal info that MyLife has on line. I also requested that my perssonal information not be sold to anyone.
After years of being on the Free Service I thought it would be best to Correct all the Wrong Information supposedly found by My Life. I was just trying to put my card info.in to pay the $12.95 a month payment program wen I received that my card on PayPal was just charged $145.00 by a company called Reunion.com.Needless to say I didn't even finish putting my Original PayPal Card info.in n went right to my PayPal Account. I mean it was like...2 min.after I clicked on the Pay w PayPal they charged my PayPal. But guess wat...I had n have all my Cards Locked.! Fortunately! But this company Reunion.com is a subsidiary website for My Life.com. N I will be Reporting both Sites for Theft. If it's possible, because that's wat they tried to do to me. But also it's late in month n I'm Broke...lol...lol But it Still Sucks.! Shoot I had to close out my Bank Account because my bank...got tired of my reporting I did not make that transaction n I did not give them my info. They accauly took my debit card away. People steal you're info. So Easily Now...it's Scary. And my 2 ins.company EFT...they kept sending them in Be4 My SSCheck was Deposited. N I was paying $50 extra a month to the bank for that. N the companies...I'm ready to send them my Bank Statements Proving they Costed Me Extra Money I really don't have almost Every Month. The Bank...oh that's You're Problems Mrs. Dunn. Excuse me...my husband passed n I think it's you're job to Help Me.! Ohhh Nooo. Bye Bye UKnow Wat. Anyway yeah MyLife.com has co-conspirator at Reunion.com.
Tip for consumers:
DONT TRUST THEM !!
Products used:
Nothing I just wanted to have my information Deleted. My Card Acounts Deleted. But I turned them off until I go to BBB N Report them there. All their Information is Mostly Wrong. LIKE my Father passed at age 71. N they have he is 96, sex offender, .....all kinds of Criminal Reports. THATS JUST SOOO WRONG IN MY BOOK.!!! I'm a baby boomer n I was taught a Hand Shake ..Meant you were Honest n Forthright.
Several people who have had their SIM card hacked within their phone and smart tv's has seen their stolen personal information on this.site.and then see their income tweeted job titles exaggerated truth mixes with lies on this site. Its no wonder why peoples credit card number gets stolen and little to no information found for the person that their seeking info on. Dnt pay these people anything and bc they are trying to make money off of their scamming stalking people and hoping that the victims will pay them to take the fake/ mixed with wee bit truth. I have nothing to gain reporting they s nor to loose. Keep yr money and beware that all these crooks need from you is attention to their site. Sure looks legit sure sure it does. That's part of their charm. Ava n don't be fooled and bc even my information after my SIM card was hijacked ended up on this sit.
Tip for consumers:
fraud website meaning they participated in the collection of the information that was stolen from my cell phones SIM card. Folks don't pay these thrives anything nor let them close to your credit / debit card.
Products used:
My personal information shortly after my Sims card was hijacked was it that my personal information and lies about me such as my job title and my salary was exaggerated on mylife.com instantly posted on this site. Information that included my street address was avenue instead of street and well I know for fact that either the people within the site Either stole my identity or bought my stolen identity from the dark web. I reported my identity stolen to the police. I bet now that i posted this review the scammers will try their hardest to attempt to find me out.
My credit rating & online reviews about perfect. Yet MyLife published false data on the web for me, incorrect birth birth year & making it appear that I was perpetually transient. Then began sending me emails to repair the damage that they caused & was picked up by other venues.
So I paid for a premium subscription & reputation repair subscription. I've sent them documentation (scans of all records, ID's, diplomate statuses & certifications (in psychiatric social work, substance abuse counseling & pastoral counseling. Sent them scans of perfect BBB reports & much more, including all official academic transcripts.
They will not act to change. When one calls, it is not uncommon to have a wait time in excess of 3 hours. When one does get through, agents appear to be outsourced overseas, incapable of or unwilling to listen to your concerns & will disconnect you after a few minutes.
I've sent 22 emails to them, with attachments & a means to easily document my assertions. Further, they refuse to cancel my premium & restoration service.
I've spent more than 400 hours trying to rectify problems they created.
Obviously, this is bizarre & criminal.
Tip for consumers:
Check your MyLife profile (which they create on own & post on the internet). If there is false data & information about you, send all disputes directly to the Better Business Bureau.
Products used:
Premium membership & reputation repair service for issues they created with their false data & then phished me to sign up for these services.
After using the automated output procedures on this scam site I received at least 20 email stating my info had been shared with some unknown organization. You can call this scam site and email are not answered. Total scamers who have already been fined by the DOJ
Did a search for my name - I am a "JR" and it I see that it is listing my father as age 90 something and he passed away 25 years ago - don't think you will get a very accurate report for him
And any other present or future companies they own or control. The provisions bar MyLife and Tinsley from misrepresenting consumers' legal backgrounds and expressly prohibit them from stating directly or by implication that a traffic citation is a criminal or arrest record. The order also bans MyLife and Tinsley from using a negative-option automatic renewal feature in their current and future business activities. The order includes 20-year compliance and reporting requirements.
The order also includes a $33.9 million total judgment against MyLife and Tinsley, representing the entire amount of consumer redress sought by the government and found appropriate by the court on summary judgment. Tinsley will personally pay $5 million of this sum, with MyLife liable for the remainder. The amount MyLife will pay will be suspended to $16 million, with the suspension to be lifted, if the court finds that either defendant materially misrepresented their financial status or if MyLife fails to make its required payments.
The case was handled by attorneys in the Civil Division's Consumer Protection Branch, including Senior Litigation Counsel Patrick Runkle and Claude Scott, Trial Attorneys Zachary Dietert, Rachel Baron and Zachary Cowan, and Assistant Director Lisa Hsiao, in conjunction with Andrea Arias, Jamie Elliott Hine, Whitney Moore and Robert Schoshinski at the FTC Division of Privacy and Identity Protection.
Updated December 16,2021
Topic
CONSUMER PROTECTION
Tip for consumers:
Dangerous company now out of Africa, after being sued in U.S.A.
Products used:
None.
This website wants to sell you information and it's somewhat based on fear. It collects public data and then miscategorizes it sometimes and makes you think you need to update it, but you can't do it without paying. I will tell you the trial method was cheap and it was easy to cancel so props for that. But for example, it said I have a criminal record and it turned out to be a parking ticket. That's just nonsense - parking tickets are not crimes.
Not sure why anyone would be foolish enough to put money into it. Not sure what everyone else sees but when I see my profile it shows that it's among the best. Granted I have a clean record but that doesn't mean my reputation is as great as they make it look. Apparently changes were made not long ago because at one point anybody could go in there and just edit people's profiles and some of them were outrageously done in error out of spite. I wouldn't trust this site anymore than my worst enemy.
I received an email telling me to look at my profile. I paid the fee to view what was listed for me. It was about 20% correct. Had me listed at an address that was five years old. Had me married to a woman I divorced over five years ago. Showed me owning a vehicle that I sold ten years ago. When I contacted the company I was told " we access information that is shown on public records." I don't believe that. I checked the public records and the home that previously owned is being shown to owned by someone else. There is a divorce order entered into the public records for my previous marriage. I would tell someone to ignore this company. Don't believe what they have posted, further send their emails to the spam folder and unsubscribe. They are only trying to get your money and feeding you a line of bull sh@t.
For $4.98 I asked MyLife to find a missing cousin. All I got back was data re: myself. Then MyLife added on an additional $155.40 charge for a service I NEVER ordered. I was unable to reach a live person at MyLiofe by phone. I only got a recorded message telling me to Email.My credit card company is disputing the charge. This has been a horrible experience.
Tip for consumers:
For $4.98 I asked MyLife to find a missing cousin. All I got back was data re: myself. Then MyLife added on an additional $155.40 charge for a service I NEVER ordered. I weas unabler to reach a live person at MyLiofe by phone. I only got a recorded message telling me to Email.My credit card company is disputing the charge. This has been a horrible experience.
But low and behold I get a fraud alert within 5 minutes stating that they tried to charge my card an additional $155.xx. Irritated to the max with these thieving companies they had all kinds of info wrong on me couldn't change anything on my profile so I just spent nearly $10 for zilch then have them turn around to try and scam me out of more. Don't run into me on the street I'll get my $10 back trust me. Sick of the brazen thieves in society who never worked for a living who think it's okay to take what is not theirs. Scum and God is watching them all so in the end He will set them all straight!
Products used:
None that I can’t find with the free site so paid for Nothing!
I purchased 1 single report...on myself to see how accurate it was. For the $9.95 fee they didn't show me anything but my name and age. It kept popping up a window trying to scam me out of $159.99, the info it did show was SUPER dated and terribly inaccurate. Seriously, this site should be shut down for scamming people.
Do not ever go on this site! I was a member for 2 days and discontinued it. I got a message from my bank that Mylife hit me up for $84.40 my bank blocked the transaction and sent me a text. So I loose my bank card because it was corrupted and have to wait 2 weeks to get another. I called this scum site and told them what happen and they did not seem surprised about this at all! Hopefully authorities will shut down this site and throw these scumbags in prison.
Tip for consumers:
This site is illegal. They will steal your money
Products used:
Internet search site
They are textbook fraud. 1) take your cc info; my bad! 2) then they withdraw MORE than they claimed IN FINE PRINT….
3) ABSOLUTELY no response whatsoever to emails, phone calls, notice the "s" as in plural meaning several attempts at inquiries to contact with no replies!
Contacted my bank. Done deal! My bank was quite familiar with this brand in particular! After looking at these reviews, I could see why. Disgusting!
My reputation score was a little high... did anyone at mylife check with my probation officer.
Do NOT give these people your money! The website is FULL of inaccurate information and you dont have to worry about it because a potential employer CANNOT use this bogus website to make a determination. Just look up how many times theyve been sued and what their ratings are
Tip for consumers:
dont let them chew on your wallet!
Products used:
NOTHING
Every time I asked for an extended report a screen came up and asked me for more money when I already had an account. I e-mailed them to fix the problem. Never received anything back and the problem continued. When I cancelled the account, boy did I get e-mails. Not worth the hassle. Don't even bother with this company.
I needed to research a person and MyLife kept popping up offering a free search service. First of all nothing is free in life, they asked for $1 (I imagine so they can acquire credit card information and set you up for a 5 day trial that automatically sets you up for auto renewal fee of $59.95 every six months I think.
So I signed up and started my search (be aware once you start the process you are committed to at-least 20 minutes waiting on line) I did get a report, didn't seem very complete. So I thought Id check the validity of the website by doing a search on myself.
So I spent the 10 min. To enter the information requested and then hit search. After a few moments of processing my input sent me back to the pick and plan and sign in page. I tried this process several times going back to my start page and "Dashboard" did the process several times each time it sent me back to the same place.
So! I called their help line and I must say they answered reasonably quickly and I was talking to on of their associates on a recorded line. I told her the situation and gave her requested inf. And she put me on hold. After a few minutes the associate returned to the line and first she told me that she would turn off the "Auto Renew Function" linked to my account (that was nice) then she told me there were several accounts being setup in my account and that she would clear that up and send me an email so I could set a proper password. That was 6 hours ago and so far no email that she said "I should have in 8 min. Or less".
Strings you on while "looking for documents" for 5 minutes than makes you enter your personal info. ONLY after this do they hit you with the "premium subscription" horse$#*! we've all come to know and loathe. Don't waste your time with this trash website and the scummy people who "run" it.
I found out this site posted ALL my personal info including the last 4 of my SSN, mother's maiden name, address, credit cards, car, photos of me, my house--setting me up to be victimized. Called and emailed asking them to take it down and they want me to PAY a membership fee to "edit" or "remove" my info. Some of the info is straight up wrong and other is defamatory. I wonder how they pick their victims?
How do you take family members that not mine off my name on mylfe. I do not know the people like Germani R Hill, Wanda Lopez Washington?
Went to obtain a report on my daughter who recently passed away looking for anything discovery that might disturb an already grieving father. Indicated a one time fee for a single report and they added a premium charge that was not authorized. Called customer service and became argumentative refusing to grant my request to remove the premium charge that I did not authorize. Instead the agent tried to get me to authorize and additional four dollar a month for the service. What a scam! What a fraud!
I searched my own name and there were mistakes. It showed at least one address where I never lived at all. There was a huge time gap in their information. I searched my own name so I could gauge their accuracy before I searched for other people. The age was accurate.
Background Report, Get contact info & detailed background reports on anyone today at MyLife; Search others now or check & edit your own background report