My statement above is so true, my experience with BBB is they will give this SORRY, Fraudulent company a chance to redeem themselves by typing a few nice comments and saying they took care of it. The problem is I have emailed them three times in the last two weeks to give them ample time to fix the issues and they refuse, so why should they have the chance to fix the issue now? So I signed up for a temporary profile, just like all the other complaints say, the SAME day, on my profile I went and clicked the box for NO REOCCURRING Membership. Of course I screen shot this as I don't trust online sites, glad I did, the next day, there were TWO one dollar charges on my bank account. Most would say what does that matter it is only a dollar, I would reply, you are correct, it is only a dollar. When I company over charges a dollar at the magnitude this company does, they are easily profiting 500 to 1,000 extra dollars a month. This my friends is illegal, this company is luck BBB is so nice because a court of law would see it OH so differently.
So u decide to let the extra dollar slip, because I checked the box right there on my profile NOT to be a reoccurring customer. Holy heck if three days later my bank account does not have 19.95$ pending to My life.com. I am like oh hell NO! I call the toll free number and I get who I can only guess is the some rude butt lady most of the other complaints have spoken with. She tries telling me the same thing I have read in almost ALL of the other billing complaints, you must call to cancel. Being a retired Federal Agent I take a good 10 minutes of my life and talk to her and explain to her how life works, of course the whole time she keeps trying to interrupt me with great things the site does. I explained VERY clearly to her, if your site has a spot to cancel you have to accept that and if you can't track it then have the programming rewritten to remove the box. I clear as day explained my money for 19.95$ and the 1.00$ EXTRA charged would be refunded.
About three days later the 19.95$ was refunded, then I waited two days for the 1.00$. Four days ago I contacted them for the third time via email they had until today, Friday to refund the extra 1.00$ I had told them about on the phone and in two previous emails or I was filing a complaint on any and every site I could find dealing with their company.
Well if you are reading this, guess what, I know a real shocker, MyLife.com has NOT refunded the 1.00$ and they are going to tell BBB they refunded the money in the future and BBB will allow them to clear up this complaint, which is total crap.
I understand companies make mistakes and they should have a chance to redeem themselves, but I have wasted a good hour of my life, ha no pun there, dealing with a dishonest and fraudulent company and I have given them more than a reasonable amount of time and explanation as to what is wrong.
Please, please, PLEASE do NOT have anything to do with company. Jeff Tinsley is a notorious con man who engages in extortion, defamation, and invasion of privacy. He gets away with it due to recent Supreme Court rulings that make it nearly impossible to file a class action lawsuit. Individuals can sue only if they can prove damages, and are then entitled to recover only that amount, so no lawyer will take their case. I just looked up more than ten people I know and nearly every single one is listed as having a criminal record, which is damaging to their reputation, not to mention untrue. Most of the information is false, with just enough accuracy to entice a few people to pay for the records, to get others to pay to have it removed, or to destroy relationships and job opportunities. Mylife.com makes their money by trying to destroy lives with credit card theft, scamming, and false or damaging information. Please read: http://marycumminsrealestatemarycummins.blogspot.com/2017/11/who-is-con-man-jeff-tinsley-jeff.html
SCAMS - I COULD NOT REACH THEM BY PHONE_ I GUES THEY DO IT ON PURPOSE.
WHY DO THEY STILL EXIST?
STAY AWAY, read the reviews, my experience was HORRIBLE...
They are scammers and they s*ck!
Zero stars
Have you been suckered by classmates.com. Same-thing! Not really free. Just a load of $#@!