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MyLife
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MyLifeReviews 427

1.6
mylife.com

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MyLife Reviews Summary

The company's reputation is significantly marred by customer complaints regarding unauthorized charges, inaccurate information, and a perceived lack of transparency. Many users express frustration over subscription practices and the difficulty in canceling services, often leading to unexpected financial losses. Concerns about data privacy and the reliability of the information provided are prevalent, with numerous reports of outdated or erroneous records. While a few customers found initial engagement promising, the overwhelming sentiment reflects dissatisfaction with customer support and a belief that the service operates unethically, prompting warnings against using the platform.

This summary is generated by AI, based on text from customer reviews

service
48
value
51
shipping
22
returns
31
quality
47

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Idaho
1 review
0 helpful votes
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Fraudulent site
December 24, 2020

Read closely, you don't get what you think you are paying for. The first subscription basically gives you no new information, so they try to scam you into purchasing a second subscription for the information you thought you were getting in the first purchase. This is a deceitful business and should be shut down.

Date of experience: December 24, 2020
Louisiana
1 review
10 helpful votes
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I came across the site mistakenly and found my information. My families information as well. Most of the info listed is incorrect accept my home address and relatives names. I have a restraining order against my dangerous psycho path ex-husband who I'm now afraid will find me and kill me and my family. I contacted the site and informed them of this, and the representative kept trying to sell, me a plan, when I haven't sign up for this site in the first place. So just letting the public know if I end up dead it will be this sites fault.

Date of experience: November 30, 2020
Arizona
1 review
6 helpful votes
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Criminal Stalking
November 26, 2020

They give my address out for everybody in the world to see, I have a woman and children to protect. This is ridiculous, I should not have to tell them where I work or what I do for a living for it to be known, Hey can we just put a giant flashing neon sign in front of my house that says HEY ALL YOU ESCAPED CONVICT MURDERERS AND RAPISTS YOU KNOW WHERE HE WORKS COME AND GET HIS FAMILY... Let's be honest this MyLife is an evil company!

Date of experience: November 26, 2020
Arizona
1 review
1 helpful vote
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BUYER BEWARE
August 31, 2020

I enrolled for three days on their trial basis and was charged for three months $44.95. First I was charged twice for a three day trial and then when I tried to deactivate the account it could only be done by only by calling *******900 and was told I had to purchase one month for $10.95 before I would be refunded my $44.95.

Date of experience: August 31, 2020
California
2 reviews
11 helpful votes
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The information that MyLife had on me was false and damaging. I tried to contact the company to obtain the source of the information and make corrections, but this was not possible. I asked that they remove my profile but they did not do so until I file a grievance through the Better Business Bureau. The site is little more than a grift to get someone to pay an exorbitant fee for inaccurate information. If you want information on a person, the Internet is full of reliable sources. Avoid MyLife and check your own profile for accuracy.

Date of experience: July 22, 2020
Arizona
1 review
6 helpful votes
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Good old My life. Billed not one 14.95 but two on the same day and then added another one on the same day for $80. Something. They did credit back the charges for the two 14.95 ones. I got nothing from them, and to be told I was only allowed one search for the $14.95,, which is not as advertised, and then the $80 + is too much. I have contact them, soon I will contact the BBB, the Attorney General of Az. And my on staff attorney, and I may sue. BEWARE FOLKS. Pima Council on Aging to me this one is the worst.

Date of experience: July 19, 2020

Hubby died, and I am trying to locate people to send things left to them. So I paid for one month to try and get address's only to be told that I could only have one inquiry after being that I had unlimited. I paid 14.65. I get the most poorly trained people in the Philippines. Calling visa and the BBB

Date of experience: June 29, 2020
Georgia
1 review
5 helpful votes
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Waste of time!
July 16, 2020

Do not even attempt to access Mylife.com. It's a waste of your time! They collect your information by breaching your data. FTC, FBI needs to investigate and prosecute for illegal misinformation, breach, theft by deception, fraudulent use of services, overcharging, etc., Mylife.com needs to be removed from the internet! PUBLIC WARNING DO NOT ACCESS THEIR WEBSITE!

Date of experience: July 16, 2020
Texas
1 review
20 helpful votes
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Impossible to understand contact folks. Charged twice within 5 min and contact person refused to remove one charge. He was rude, impolite, not good with english language. Gave me conformation number but would not repeat the number, continued to say let him talk and then he went silent? Asked if still there and said what can he do for me, for third time asked him to turn auto renew which is set automatically if you pay a dollar for 7 day access. In my case was charged twice? Two dollars and auto renew, now have to watch closley for the auto renew on either charge? What a bunch of total crap to get out of something each month

Date of experience: July 14, 2020
North Carolina
1 review
12 helpful votes
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Lousy SITE
June 26, 2020

Charged more money and couldn't find anyone to speak English well enough.to get refund. Cancelled but later got notice I was being renewed. Cancelled again but have a feeling they are not through with me yet!
Site mostly worthless, slow and inaccurate. STAY AWAY.

Date of experience: June 26, 2020
Arizona
3 reviews
19 helpful votes
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MyLife LowLife
June 22, 2020

My reputation score is very low Why? I can't find out unless I pay them. They have my info crosslinked with a local lawyer. I sent an email to MyLife.com. I didn't receive a response. This company is obviously run by 'low-lifes' who tell lies to sucker people into paying them money tell you who/what was said. Then, they leave the bad stuff on their site. Beware!

Date of experience: June 22, 2020
Tennessee
1 review
4 helpful votes
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They show criminal records of people you "might" know. There's no way to change what they list. If you pay, it is hard to cancel.

Date of experience: June 16, 2020
California
1 review
10 helpful votes
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They are scammers
June 15, 2020

Complete scam! And they charge you even if you cancel! Do not recommend! Plus their customer service is beyond ridiculous!

Date of experience: June 15, 2020
New York
1 review
2 helpful votes
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I hate this app
June 14, 2020

I MADE AN ACCOUNT AND DIDNT LIKE IT AT ALL AND BECAUSE I DIDNT CLOSE THE ACCOUNT THEY TOOK 44 DOLLARS OUT OF MY CASHAPP ACCOUNT LEAVING ME WITH $9.00 AND I CAN'T GET MY MONEY BACK

Date of experience: June 14, 2020
New York
1 review
1 helpful vote
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Nickster50@aol.com
May 27, 2020

Stop $#*!img charging my charge im getting lawyers as we speak to sue you $#*! scammers get a life and a job.

Date of experience: May 27, 2020
Illinois
1 review
5 helpful votes
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Scam
May 24, 2020

There are many errors in their report about me. Basically it's a lie and a sham. The attorney general needs to have this site taken down and banned. They do a disservice to the American public.

Date of experience: May 24, 2020
Virginia
2 reviews
2 helpful votes
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I signed up for a three day Premium membership, only to find out that this is a standard membership even though it says Premium Membership. I was asked to 14.95 additional fee for Premium searches. I cancelled membership immediately. Don't bother paying anything to MyLife. You won't get your moneys worth.

Date of experience: May 16, 2020
Texas
1 review
10 helpful votes
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Horrible
May 16, 2020

This place is a joke
Just want you to sign up to see ppl and screw you out of money
See ppl on here with 5 or better ratings that are horrible ppl
Background check doesn't give you all the info it says it will but gives you enough
My advice
See that person for who they are when you meet n see what they actually do for you compared to what they say n let them prove it as well
Not just say it
Their rating system is a joke
I know

Date of experience: May 16, 2020
Florida
3 reviews
40 helpful votes
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I found out this site posted ALL my personal info including the last 4 of my SSN, mother's maiden name, address, credit cards, car, photos of me, my house--setting me up to be victimized. Called and emailed asking them to take it down and they want me to PAY a membership fee to "edit" or "remove" my info. Some of the info is straight up wrong and other is defamatory. I wonder how they pick their victims?

Date of experience: May 2, 2020
Florida
1 review
2 helpful votes
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Don't do it
April 29, 2020

They will RIP you off, make it difficult to take your subscription off and then blame you for it. They miss direct to a page to call them to discontinue the service so they can charge more money.

Date of experience: April 29, 2020
New York
2 reviews
8 helpful votes
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Sue them!
April 23, 2020

Incorrect information, defamation of your character associating you with people you don't even know. Requested listing removal twice... time to contact lawyer, FTC, etc... do the same!

Date of experience: April 23, 2020

From the business

Background Report, Get contact info & detailed background reports on anyone today at MyLife; Search others now or check & edit your own background report


mylife.com
Founded in 2002
Los Angeles, CA, United States