MyGov.com.au

I was told by a few Centrelink managers they would much rather save money than help Australian children and people in crisis and emergencies, the site is a disgrace and is another way to net your money in amongst everyone else's, it's time someone starts thinking about the actual people that create this country rather than the government taking advantage of us all that don't have a say. Cheers you disgraceful bunch of people start caring for people that pay for your living too instead of creating more ways to pay for your lunches, cats and defences we don't need. Start giving money back as Australia's suffering and your eating $5000 dinners. We don't need you running our country give the job to someone that worries about people it's what it's for.

This is the most appalling system l've ever used. I forgot my password and the system wouldn't generate either a phone or email code so l could change it. I now have to set up a whole new mygov account. Seems they can verify who l am over the phone to dismantle the existing account but can't verify me in order to send a new code. Also asked for a complaints number and was given the wrong number. I wish l could give you a no star option.

I've been submitting tax returns for 47 years. Paying state governments and councils as well as utilities. Living at the same address for 8 years. Have bank accounts in my name. Yet the ATO want me to prove who I am. Spend my time to get a director ID. I have a MyGov account. I have a tax file number. Why not just use that info. No the IT people want to create more work for themselves.

OK I'll play their silly game. First attempt at proving who I am. I use my drivers licence. Scan the card it didn't recognise me. I deleted the app and tried again. Inserting the details this time. Again it didn't recognise me.

Instructions were to go to help screens which again are useless.

Who in their right mind can actually think this crap is suitable, if you didn't know you have to remove a device before getting another phone you have to create a whole new account and go thru the excruciating link process, if you get a question wrong it deletes everything you have entered, Why the *******@ck is there no recovery process for the account, imagine an elderly person who is not technology savvy navigating this garbage, if you want a royal *******@cking commision this piece of sh@t is it!

I've been TRYING to set up my accounts on myGovID (the iOS app) as well as the MyGov.com… for 2 hours now and still don't have it logged in. My Medicare owes my parents account money and they can't pay unless I've completed all the required steps. This stuff has been far to complicated to the point it's not even worth the hassle in my case.

I've reentered the same Medicare detail 4 time now and the website just says to redo it over and over.

0/5 stars. Fix It!

The website is unbelievably bad - it will lead you in a circle - navigating to where you think you need to go and then take you back to the start without making any progress. Unquestionably the worst website on the internet. It is baffling how such a shockingly incompetent website can be created when people at home can create better websites using an app. It does not work and you can not get through on the phone and are forced to go to an office where they will direct you back to the website. Scandal.

When you change phones, as almost every Australian does every two years, you have to spend up to an hour on the phone, AND create a new account, because the security doesn't recognize your device. They tell you online that you have to login to your account and change your device. But you can't because you can't get the login code on your new device. Millions of Australians who belong to mygov have to go through this painful process every time they buy a new phone. Completely unnecessary.

Utterly broken and unoptimized. Cannot complete any forms due to the website breaking and either not registering data or outright logging me out. Online options are supposed to be convenient, which is ironic that it's much less hassle to go into Centrelink in person to sort it out

While it was made to sound easy, it's not. The validation process is complex if you don't carry the documents they ask for, which most probably don't unless they are super organised freaks. I tried to do it, got my wife to help, the. We both gave up because I didn't have enough info to validate. I'm very diligent regarding COVID but this app is $#*!. It will deter a lot of people which is counterproductive to traceability. Disgraceful attempt from the govt.

This app is useless keeps locking you out, can't link my Ato to my gov, changes codes every couple of seconds, by the time you put the dam code in it expires, and then your used your chances, and then it locks you out, and to top that it tells you to clean your cache our, update your browser this is utter bull$#*! its a useless not friendly app I'm over it, then they want your bank details don't give them, also there's a scam that is actually a my gov so be careful, don't give your tax file number, or bank details, just make sure this site is legitimate, this app needs to be looked at useless piece of crap