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MyFlowerGiftReviews 1,240

2.0
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MyFlowerGift Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
581
value
558
shipping
551
returns
506
quality
527
Ohio
1 review
2 helpful votes
Follow Vineet s.
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Please do not order anything from the MyFlowerGift. I hope you guys understand. These guys duduct money from account and do not deliver the order. My mom's birthday was on last Saturday and unfortunately I ordered from MyFlowerGift but till today I did not get any confirmation and inspite of sends lots of mails they have automated system in which they asked me to get back to you. Rediculus. Don't believe these scams. Please avoid MyFlowerGift.

Date of experience: September 5, 2017
India
1 review
1 helpful vote
Follow Karuna M.
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Irresponsible
August 22, 2017

My order not delivered.it is a cheating site. One month before order was given but after two-three reminders they have not delivered and not giving the answer of massage.not at all trustworthy.

Date of experience: August 22, 2017
AE
1 review
3 helpful votes
Follow Tibin J.
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World waste services
August 21, 2017

Very bad costumer service.
No manners, order items they never deliver.
No receipt after the payment
No professionalism
No on time delivery

Date of experience: August 21, 2017
AE
1 review
1 helpful vote
Follow vinod k.
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My god don't select it, and don't pay by cards, I wish I could give them a negative -100 rating. Highly disqualified customer care service and i loose my money. I placed the order online where they mentioned free shipping and later they sent me an invoice for 200 rupees. I spoke to them over phone and the lady representing the company was so and so arrogant and hesitant to receive my feedback. They are totally not professionals and I would advise everyone not to shop anything from this website they will corner you and cheat you. Refund policies are totally vague and it was not mentioned while placing order. When I asked them to refund my order they told that they cannot provide us the money back while they will give me a credit note. The lady chatting agent is so tricky and totally intolerant. After i send emails the reply was so argent, and always teasing me. The person i don't know who is that, is totally unqualified and uneducated like 3rd rate street vendor is always saying that see his text as copied "our custumers truast us n r peying even huge amounts n the invoice, and u r worrying for a petty amount".

The trick is very simple they will take some amount from you first then they start to ask money as service charge, delivery fee etc. through another email account, probably a gmail account. Then only we will realise the cheating, mostly we will forced to pay the amount through an unsafe way by credit card. I ask them to send the invoice from official mail ID but they refuse. Even in my Email it is showing no delivery charges. Defiantly the second link might be a cheating link please dear friends do not put your credit card details on it.

Date of experience: August 18, 2017
AE
1 review
0 helpful votes
Follow Hemanth c.
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I wish I could give them a negative rating. Highly disqualified customer care service. I placed the order online where they mentioned free shipping and later they sent me an invoice for 400 rupees. I spoke to them over phone and the lady representing the company was so arrogant and hesitant to receive my feedback. They are not professionals and I would advise everyone not to shop anything from this website. Refund policies are not clear and it was not mentioned while placing order. When I asked them to refund my order they told that they cannot provide us the money back while they will give me a credit note. Why I will use their service next time if they are least bothered to satisfy a customer. NOT RECOMMENDED TO PLACE ORDER.

Date of experience: August 11, 2017
India
2 reviews
3 helpful votes
Follow Vijay s.
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No manners for the person who tries to coordinate regarding the failure
Rather yu say yu will show attempted delivery, seriously they think We are fools here to buy what what they say
No courtesy what so ever
Not for just that 3000 bucks but for what yu guys do and how badly they treat customers
Today is the day and they ask me that they will deliver that tomorrow? Does it make sense
Afternoon attempted delivery but it was damaged don't yu think there should be a courtesy call to say sorry we are gonna be late?
Then they say morning till night is daytime? Seriously which dictionary? One rating is too much they deserve a zero bloody cheaters

Date of experience: August 8, 2017
Angola
1 review
0 helpful votes
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Fraud website
August 7, 2017

Website is working only for payments... no delivery no response after placing order.
If you want to waste money then use this website

Date of experience: August 7, 2017
New Hampshire
1 review
2 helpful votes
Follow Shruti A.
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Cheating people
August 3, 2017

Placed an order for midnight delivery. They charged me Rs250 extra for that. First of all, they didn't give me any confirmation about the order even though the money was immediately deducted.
The order was not delivered in midnight and not even the next day. Before placing the order the person on chat ensured a timely delivery. All a lie.
All the contacts given on the site doesn't work as well. Mobile number switched off and email address doesn't exist.
I seriously want this site to go down.

Date of experience: August 3, 2017
India
1 review
1 helpful vote
Follow Sanjay B.
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Myflowergift Chennai
August 1, 2017

Placed the order for Birthday cake 2 weeks in advance. They took additional 250/- bugs for midnight delivery. But instead of midnight, they delivered at 10:30 pm only. When contacted they refuse to speak & very rude. Worst organisation, never place orders with them.

Date of experience: August 1, 2017
India
1 review
1 helpful vote
Follow Nidhi A.
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Before placing an order I made an enquiry through their chat service. They assured me timely delivery. While placing an order they charged me extra for mid night delivery. Everything was fine till the time I placed the order. When I called and made enquiry about the order, the lady on the other end said that mid night delivery is not possible for the place mentioned. If it was so then they should have mentioned it while taking the order. She asked me to pay 400 more as the delivery charges. I paid extra. She did not confirm the time of the delivery. The cake was delivered today but it was not same as shown on the website. Moreover the upper creamy layer was damaged and separated from the base. Feeling cheated. The worst thing is that it completely destroyed the charm of sending mid night Birthday cake to my special someone. Highly Unprofessional these people are.

Date of experience: July 27, 2017
Washington
1 review
1 helpful vote
Follow Vipin M.
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Requested a delivery, asked for extra 400 rupees. I was OK with that, but wanted them to deliver in the morning. Got a very bad reply saying "cannot deliver that early to those kind of locations" What? I'm paying you extra money for that... Asked them when they can deliver. They said "anytime during the day before 5pm". Asked if they can deliver by 10am. They said No. Looks like 8am and 10am is not daytime for them. Very pathetic and arrogant customer care..

Date of experience: July 25, 2017
Rhode Island
1 review
1 helpful vote
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Pathetic service
July 4, 2017

What a pathetic service it is. I have placed my order 2 weeks in advance after discussing with online chat option available within the site. I thought the service will be good from the response I got from the chat. But the day before delivery they asked for delivery charge (500rs). I felt like amount is high to deliver at a location which is 40mins away from their branch office so I asked to cancel the order. Immediatly I got a response saying like they wont cancel as the order is in processing state. As per the mail I received they said they wont order will not process until I pay delivery charges. When I called customer service, they were too arrogant, rude and not supportive. They were not ready to attend my calls or respond to my question (one time they attended). I lost my money, they spoiled my plans on my wife's bthday. They are not worth for 1 star rating. Please stay away from them. Mistake I did was I dint check rating before making order :(

Date of experience: July 4, 2017
India
2 reviews
2 helpful votes
Follow Gaurav K.
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This was my first worse experience through a website.

I wanted to deliver a cake and gift item to my little 7 year old nephew. The cost for combo was 1350/- and they charged me 250/- extra as midnight charges(I agreed as it was clearly mentioned over the website). I confirmed the same thing(midnight delivery) over the phone before placing the order and they agreed that they will deliver it on time but didn't do that. On the next day when I called them they said this is outer place and you have to pay 150/- extra for the delivery and they will not refund the money but they will add it in myflowergift.com account, I had left with no option so paid the remaining 150/- so total 1750/- for a combo. But they delivered the cake late in the evening after many calls and mails, which was expected to be delivered one day before. Don't know why they change their number mentioned over the website again and again.

You can imagine yourself the feeling of that little boy.

I would like to say that they don't have any rights to play with the feelings of others, either they should improve their services or shut down such websites.

Date of experience: July 4, 2017
India
1 review
0 helpful votes
Follow Rajendra s.
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Highly satisfied
July 1, 2017

It was an amazing experience. We ordered a combo to be delivered in a very short notice in 2 hours, and they rejected the order, on request, they accept the same, and was done exactly as per the committed time, and the product delivered was really nice, we all enjoyed the cake, will definately order again, thanks

Date of experience: July 1, 2017
India
1 review
1 helpful vote
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Highly Impressed
July 1, 2017

First time we order form this site, was bit worried about the service, but it was a wonderful experience, they deliver it on time, and was full worth of amount i was charged, keep it up with your good service

Date of experience: June 30, 2017
India
1 review
0 helpful votes
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Superb service!
July 1, 2017

I ordered a fresh fruit basket arranged with fresh flowers, and i must say it was just fabulous with extreme fresh fruits and flowers, beautifully arranged, thanks a ton dear for making my mother so so happy.

Date of experience: June 30, 2017
India
1 review
0 helpful votes
Follow raju g.
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Excellent service
July 1, 2017

I really loved the presentation and quality of the cake, it was just awesome, thanks a lot to your entire team

Date of experience: June 30, 2017
New York
1 review
0 helpful votes
Follow Mammu S.
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They have not delivered my order at all. When I asked for refund they said we mentioned in terms and condition that we will give credit note and not refund. Credit note means you can resend it for free any day within a year except special festival days. It is waste of money, time and hope that our gift will reach to receiver. Do not go for it.

Date of experience: June 29, 2017
GB
1 review
0 helpful votes
Follow Devika T.
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BUNCH OF THIEVES
June 18, 2017

Made a huge mistake ordering from this site. Since I wanted to send a cake to a small city Karad in Maharashtra, I chose this site as the other mainstream websites dint deliver there. I made an order on 16th June to order cake and flowers on 17th. Everything was normal till I placed the order and payment. Next day morning I get and email from a guy claiming hes from Myflowergift.com and that the order is on hold as I have pay rs 200/- more for delivery to Karad.(see attached mail snippet). I called them asking why wasnt I informed during placing the order, they claimed they told this to me through chat, which I'm not aware of, and that was rubbish. Since it was already mid-day, I thought to just make pay the 200 bucks off so that my items get delievered without further delay. Guess what! They did not deliver, and as expected they switched off their phones.

Next morning I called them from a different number expecting them to pick up. This lady picked up and when asked about why my order wasnt delivered, she had the audacity to ask me, 'it should have. Did you check with your receiver?' then she says the status shows delivered. Out n out lying. And disconnects the phone. Imagie the anger I must have.

I dont know if writing this review makes a difference, but its scary to know that hoe easily they are looting innocent people who end up helpless not know what to do or where to complain.

6/6,4th cross, begur road, Hongasandra, Bomanahalli, Bangalore *******
Email: *******@gmail.com
Website: www.myflowergift.com

Date of experience: June 18, 2017
Australia
2 reviews
1 helpful vote
Follow Lakshmi K.
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Ordered a surprise midnight delivery for my husband's b'day and they delivered it at 7.30.
Honestly team if you do not have dedication to your job and cannot deliver what you promise to customers then just stop the business and let other competitors do their job. I do not want your sorry. Commit to your orders or do not take them specially take off the midnight service when you do not know the meaning of MIDNIGHT.
Strongly do not recommend their service if you are planning a special surprise for someone. Very very very disappointed

Date of experience: June 15, 2017

About the business

Buy Online Unique and Fresh Flowers, Cakes, Chocolates for any occasion, Order on My Flower Gift best Online Shop India, corporate, personalized gifting.


myflowergift.com
Bangalore, India