MyFlowerGift Reviews Summary
The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We had placed a cake delivery with flowers through this agency in December for our parents 40th wedding anniversary which was on the 1st of January. When placing the order, we had asked and confirmed that the delivery would take place on the 31st of December to be on the safe side. Also, our number and details were provided in case there was any issue. We called them on the 31st, in the morning, to confirm if everything was on track and they said that the parcel was out for delivery but our parcel wasnt delivered and even though we tried to contact them again on the 1st, there was no reply to either email or phone call. So, our gift didnt reach on time and we had no explanation as to why. We called them on the 2nd and they said that they would check it and give me a call back. After almost 2 hours when no call was returned, we called them up again and they said that they tried to call but no one answered the call in India, so they didnt deliver. When we asked them why no contact was made to us, they said that they were too busy. When we asked to cancel the order and needed a refund, the lady who answered the call had the audacity to ask us who would pay for their expenses. Finally, after 4 days, the cake and bouquet was delivered, which our parents mentioned that it would have been good if it had reached on the day. So basically, they got their cash and ruined our event.
No proper response after payment, paid 200 extra for on time delivery. Calls not entertained. I guess I will have to file in consumer court as I have the chats.
Wish I could catch hold of one of those "employees" with whom I interacted. Once the payment has been done, neither they respond to chats nor phone calls. My pedigree and upbringing wouldn't allow me to write what I want to... but please please never ever think of ordering anything from these goons.
Extremely happy with the service. I order for a gift hamper with flowers cake wine chocolates for delivery at Chennai. I was very happy when the person arrived with the gift. The delivery person was very good. He waited for almost 35 mins as we were not at home. Very very happy to see the things. Cake was very good soft n yummy.
They literally cheated us. I ordered for a champagne and they delivered cheap 850 Rs Wine on my anniversary.
They have no customer service. So people these are moments that can ruin relationships Congratulations to all who got lucky by getting what they ordered for.
We had tried this company for the first time, and they did a fantastic job, message on cake, quality of flowers, taste of cake, everything was upto the mark, my girl friend was very happy, loved your service
They stand on their commitment, my father in law in mumbai was very happy with the gift, and all our family enjoyed the cake party, thanks to the whole team for making it special
Very nice service, was timely delivered, and the quality of all the products were very nice. The main part was the suprise element, which they have mentained in excellent manner, thanks a lot to the whole myflowergift team
Was timely delivered, and all my friend loved the stuff delivered, specially the flower bouquet was looking beautiful and elegant, thanks again
Was really impressed with the service, carry on with the good work, it was a very good quality, our whole family and guest enjoyed the cake delivered by you, god bless you
I generally dont take time to write reviews. But I should definitely write about these people coz they disappointed my special day and I was more frustrated without celebrating my special moment only because of them. They dont deliver what we order and before we order something the support redirects us very sweetly but after getting the order delivered they will not respond to our call and if even if they respond also, the lady is too rude. I am just thinking how can we block this website itself so that others will not suffer
Customer service worst, no manners, order items they never deliver.
No receipt after the payment
No professionalism
No on time delivery. $#*! off service..
They were very sweet before getting the sale and I received an email that receiver is not answering the call. What will I do if he has only one number. They were extremely rude and closes the chat window without even finishing the conversation. Worst experience ever. Please save your money and don't order.
No Refund + No midnight delivery + they can spoil your special moment. You can't trust them + They will deliver next day and the product was very cheap.
Completely satisfied with myflowergift.com. Services are good, n gifts ordered were nice. My friend sent me the pics n i was happy to see tha quality n presentation
Thanks for this
Had a wonderful experience with myflowergift.com
I had placed order for midnight delivery at bangalore for one of my friends.
Although i was late, i did the booking at 10pm, but they delivered it with perfection at 11:55pm. Roses were really beautiful and charming. The cake was delicious. My friend liked it a lot. I really appreciate it. Thanks fr the service. Will be again placing the order again.
"Never recommend.
Ms Arpita at customer service is mannerless. She has to learn manners and than join the company at customer service. She needs some training I believe. Incase we cancel the order she abuses on wtsap saying " It seems you don't have money and have lots of time and energy to waste". This is to bring it to the owner's notice that such a lady like Ms Arpita dosen't deserve that post. She should be qualified for this post to attend customers well. How dare can she send such message on wtsap to customers. How can she force people if they are not satisfied. No one will place order if illliterate people like her sit on this post. On other site no one does this their politeness counts. She has crossed her limit to dare send this type of message on wtsap. I would request the head of this firm to look into this seriouly. "Shameful thing".
I made an order for mid night delivery for 10th Oct Mid night for 11th Oct birthday. When I made the order, I can see 10th Oct was enabled. I did not get any confirmation mail and The order was not delivered and they do not respond to calls or messages. And, at around 11 AM, I get a mail that my phone was not reachable and when I call, they say that there was no mid night delivery when I made the order. This is ridiculous. When there was no mid night delivery when I made the order, why is that date enabled? And, they charged 250 extra too for that. And, they say there is no refund.
I realised that I should never order from this website and I suggest you all not to.
Worst site I have seen ever. I ordered champagne to gift my boss and they delivered one bottle of Flemish Red which was really ridiculous.
One of the most horrible website you can ever see. They charge for midnight delivery dont even deliver on the appropriate time. And the order which I received was a total mess. On calling to customer care they are just screaming and talking they dont have manners. Please boycott the site.
About the business
Buy Online Unique and Fresh Flowers, Cakes, Chocolates for any occasion, Order on My Flower Gift best Online Shop India, corporate, personalized gifting.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members