The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Hallo, I ordered flowers for my mother - it is 3 days later and they are still not delivered! These guys are frauds and a fake website deducting money! Please do not use this website!
I ordered cake with balloons on mothers day and they told me on chat that it will be delivered same day but still its been 3 days and its not yet delivered. They are not even responding to emails. Such $#*! service..
I ordered flowers for my mother on mothers day and they told me on chat that they will deliver on the same day. Yet, the flowers never got delivered. Shame on them! Their business will never succeed!
These guys are fraud I had ordered cake and card on 3rd of May and I paid around 1300 rupees these guys while taking orders accepted address and pin code and my order number was *******4141.
But on the day of delivery when I called customer care they denied delivery to that particular address saying that we don't deliver to this address although they accepted my payment and address first accepted and ask for refund but the customer care said that you won't get refund we will give you credit note.
And after calling 4-5 Times they send me a Credit note which was nothing but just an email to which they ask me to reply I want to use that credit note.
I agreed and order after few days on 12th of May using the credit note but as expected nothing is delivered they are frauds they just take your money and won't deliver anything neither gives your money back.
Now I am going to report this website to cybercrime.
I ordered a cake with flowers to kerala location and till now they have not delivered it, 3 days over. Worst service. Please careful while talking to the customer care lady, she may beat you (sooo arrogant). Please stay away from this website.
They'll take orders for locations they do not serve, and won't refund you the money as well!
The customer care guys sound like entitled brats who won't even talk to you properly!
And the customer service people will talk Evey rude and they dont even have manners how to talk with customers when I want to cancelle the order she stated spelling all bad words
Before placing the order i give them the PIN code and location of the place and they happily agreed to do the delivery. And on the delivery date i casually checked to make sure everything is on check and got a reply that my place is out of city limits and need to make an additional payment of 300 INR! And my so anticipated birthday gift! Just canceled the order. Never place any order from this people or you will end up wasting your time and money.
Anniversary. But Don't order guys, it is such a worst site to order cakes. I have ordered a cake for my parents anniversary. But left with a bad experience on this occasion. Never order from this site and worst response from the customer service.
My husband ordered a bouquet of flowers from them which was promised too be delivered the same day. They neither delivered it nor anyone is picking up the customer care number given on the website. It's a fraud company. Never order anything from them
I ordered on valentine day and I was promised that it will be delivered within 3-4 hours but no one came to deliver the gift.
I called and they said that we tried delivering the order but no one answered my phone. We checked with the security officers on the main gate but no one delivered. My girl-friend has enough network access to answer anyone's call and they said they could not reach her due to network. Now they are not willing to refund and I see ample of negative reviews.
Order Number - *******
Take care guys, it is a Scam. I placed an order of a fruit basket worth 3000 INR. I didnt get the delivery on time. So i called them back and asked about my delivery. They replied that the person went for delivery but he couldnt reach the house. Also the phone was not reachable. Which is a complete non sense as we were there all the time at home. Then they said that all the fruits have gone bad and they cannot deliver on the next day also. They replaced the fruit basket (worth 3000 INR) with a small local cake and 10 roses. Total price of cake + flowers would be maximum 500 INR. When I called them back to ask for money, they were really rude and they cut the call saying nothing can be done now.
Stay away from such scams guys. My mistake was I didn't research enough before placing the order.
Thanks
I had placed an order yesterday 14/02/18 for Valentines cake and roses paid 1250 rupees and order was never delivered.
Guy called Rahul comes on chat set up on their website
And he traps you by starting a conversation promising to deliver cake and flowers within 3 hours anywhere in India.
After confirming many times I placed and order for cake to be delivered in Gurgaon and order was not delivered.
I tried calling the number given on their website but it does not work. They have even deactivated face book, Twitter all social media sites on their website.
They are big time fraud and cheats ruined my surprise and have cheated me for my money.
I just wanted to share so everyone Please be careful from
This fraudulent website.
I am based in dubai and was in a rush to place order and got trapped.
Thanks
Sophia
I had ordered a flower and cake to surprise my valentine on 14th feb.
These people are not even picking my calls.
Its has been gone. I paid extra fee too.
Why the hell these people are cheating people's money.
Worst site.
Dont order any flowers and cakes.
They are not ready to deliver as well as they are not ready to refund
Order Numbe:- *******
Cancellation Reason: service failure
I Have order this gift on 13th morning, gift was suppose to delivered in 24hrs means on 14th Feb.
Since 14th morning I was trying to connect you guys but no response has came?
On 14th night at 8:30pm one person calls me saying I am going to the place for delivering your gift. I told my friend to wait for some time in office so he can received that gift,
At 9pm I called your delivery boy and ask have you reached? He said I will take more 30min.
My friend have waited till 9:15pm than he left. I told delivery boy to visit tomorrow morning between 10am to 11am, but no one came.
Seriously very pathetic service from you guys. I need my money back at all cost.
#*******463
Its the worst service and cheating i experienced in my life. I ordered Valentine's day gift for my wife. Including the on time delivery charge Rs. 200 i hav paid 2474. But i didnt get any confirmation mail or call. I tried to contact these people, but badly failed. Now i am planning to report about this site and take legal actions. Bz i came to know that lots of people cheated by them this same way. So dear all dont try to shop anything from this site.
- NIKHIL, *******191
Before making an order they confirmed over chat that everything will be done as we wish but infact my gift was delivered a day early and spoilt all the surprise. More over they did not deliver what I wanted and instead delivered some crap.
Same thing happened to my friend where they confirmed the payment and did not deliver. When he called them they blocked the number and do not respond at all.
Bloody cheats!
Order No -******* of 08 Feb 2018 is not delivered, Extra cost for shipping also credited but gift not delivered. My account is suspended. Fake web
Please dont order anything from them specially if you are in overseas. This so called gift shop is full of crap and not recommended. They way the treat you is not good and when they deliver stuff the customer service is as bad as you are dealing with illiterate and un civilised people.
I had ordered a fondant cake for my brothers birthday. Actually we had asked to deliver by 3rd midnight But because miscommunication between their team(tat s sales and other but they say its our mistake) order was delivered 4th afternoon. They delivered a low quality cream cake instead of a fondant cake
Seriously spoilers
Worst service. No one picks up the call
Fraud service
Answer: I was so mad that they cheated me and i curse myself that i did not read the review before ordering. But after reading the review i think its good that they did not deliver my order because delivering cheap things on my frnds bday would have been even worse.
Answer: Order was not as it was the quality was very bad n brand wad changed
Answer: Better not to choose this fraudulent website. Expect terrible answers from the customer support incase u dont receive the exact or nearly similar product. Mere dissatisfying and ur occassion will definetely get spoiled
Answer: Never.! :D
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