The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
I placed an order for 1028/- on 10th for 14th del and before placing the order got confirmation on delivery area through chat box. There is no system to track the gift, from 13th morning tried to track but your bloody website not worked till 16th and the tel no also not working. On 16th one bloody f... g lady informed that the area is not in their list and a credit note will be issued. Such a bloody third class f. G service and these f... ers are there to grab money from poor people like me. I will not leave this as it is but trying to search for options to sue for a defamation case against the proprietor of the website. Or if they return my money with interest and other sufferings say inr 2000/- I will consider otherwise.
Ordered a birthday gift for my wife with a cake plus 10 red roses...
They send a melted cake with a teddy bear... Now how should I say more than this proof...?
Asked for a birthday card with a message. Yes, they printed my message on a piece of paper & put it in the box!
I have send a message on this & they never responded. Pls do not order with them.
I had ordered and paid full money for same day service on 14th Feb and till date the gift is not delivered. This is a clear cheating company and i warn people not to order anything from this site.
I ordered a gift for my fiancé for Valentine's Day. They didnt deliver it till this moment. I was very disappointed with their customer service. I called them up like more than 40 times they didn't pick up the phone. After the day of occasion, they picked up the call and the lady was very rude to me. She was behaving to me as am her servant. Very bad experience. We lose our money and gift. They didn't refund too.
I send valentine cake n flower to india, it was such a horrible cake n I try them to reach through WhatsApp n email. Till this time no one feel to reply back... u guys made my valentines day such an... told them to refund my mony... if u see the images of cake which I ordered n the cake they delivered is horrible. If u will get free den also u wont take that... VRY VRY BAD SERVICE. Need my mony back.
This is the # WORST site to order anything. All that i have ordered are fake and of inferior quality.
Biggest mistake i done by using this company. They charged me extra for everything but ii hadn't get anything. I paid extra for midnight delivery but they done before midnight and I ordered heart shaped balloons but they delivered normal balloons. Spoiled my whole surprise by calling the person to whom i want to surprised. Worst service i ever had. Never recommend to anyone.
So before the order, the customer service is very nice to you. After order, they stop responding to your queries. They delayed my order, and delivered 1 day later than the date mentioned in the order. Also after placing the order they told me I need to pay more moeny as the delivery loaction is far, to which i forcefully had to agree to as there was no choice. I had clearly mentioned the pin number in the order, so how come the system does not calculate at that time? The delivery 100% free is a scam, dont fall for it.
I had asked them to send me a photo of the flower arrangement to which they never refused or said no. After the delivery was over, I asked for a photo, and they replied, its not part of the terms and service so they never made any commitment to send me a photo. The point is that, when asked for a photo, they should have been open and honest about it that they cannot provide it. Basically there is no way to know if what they send if the same as the website as they dont give you any proof.
I will not recommend using them as the customer service has a pathetic attitdue. Better put your money somewhere else.
Please please do not order anything from this firm. I made a big mistake that did not go through reviews before place my order. I have had a worse experience with this firm. They did not deliver all items ordered, when tried contacting, their number was switched off. Later when contacted, the reply from them was so arrogant and they started blaming me. When asked for money refund, they say will deduct in next order. As I have no plan to repeat an order them, she replies - come and collect from their office. Further to my email they started blaming on me with no respect to a customer and asked dont send rubbish emails to them... Those email replies were from Bouquetworld, not sure what is the relation between My Flower gift and Bouquetworld
Lesson learned - should at least spend some time in checking reviews before make order, so that we can avoid such looting, Fraud companies
Worst customer service. When i tried to contact them after making an order i suffered a lot. Never go for my flower gift. You will regret
Don't use this website it's fake and very bad customer service, they don't even have proper contact number they are robbers online cheating taking money from customer by advertising on website, very rude people they don't even have basic manners to talk I want to give zero or negative rating but they don't have those options, bad bad people please don't use this website they should close the business I am not sure y still running and making customers unhappy
My husband ordered from this site and after so many calls order was received which was totally different.
I have ordered gifts and flowers for my sister for Rakshabnadan. The Gif never reached. Wrote a couple of emails all I get is an automated response. When I tried to reach over the phone the phone is switched off.
IT IS SCAM DONT FALL IN TO IT.
Ordered a bouquet yesterday 29/9/2019... They immediately come on chat and promise you it will be done... But... Once the payment is done no response... This is a spam... Stealing money... Do not go and order anything through this website... Its as good as ruining your special day by spending money yourself... if possible complaint has to be lodged... fraud site
Ordered a bouquet for my friends birthday... They immediately come on chat on WhatsApp and promise you it will be done... But... Once the payment is done they say all sorts to not make it... This is a spam... Stealing money... Do not go and order anything through this website... Its as good as ruining your special day by spending money yourself... once you start talking about refund they immediately block you out... if possible complaint has to be lodged... Pls do not order anything
My order number is *******, What I ordered and what i received is totally difference, Not only that, even I selected for standard delivery time, they charged extra 400INR saying area is far from the city, before ordered i confirmed the location twice. Till we make the payment this people are very nice, after that no response, number in site isn't working and even can't reachable from email, One of the worst experience i had with this site, if I seen these reviews before I selected this site, I would have not select this to deliver cake to my husband. Cake received at 11 pm near to the next day. Never recommended this site for any online delivery, Please stay out of this kind of fake people. This is the cake i Received, and this is the cake I ordered.
My order number *******. I asked for delivery at specific time for which they charged Rs. 200 extra and at the end, they delivered at odd time in the night which was totally unacceptable. When I wrote a complaint email to them, absolutely no response. When I call them at the number given in the website, they speak so rudely and unprofessionally. Please avoid these people and do not waste your money. Had I been in India, definitely I would have taken up the issue with consumer forum. PLEASE AVOID THEM.
I had placed my order from this website basis they will deliver on the same day, when I cancelled my order they did not do that i have been following up from past 10 day they have not initiated the refund I wrote emails still not response, I called the number and always one female responds, and she started screaming saying you will get a credit note. Please dont order from this side.
I had ordered Flowers n Cake for my Mother (Mother's Day). It was never delivered. I send messages to their customer care, but no response. They have cheated me, nor have I gotten any refund for the job not done. These guys are pathetic, don't order anything from them, completely useless people.
The flowers weren't delivered on the date it said. So we called customer service. They told us that the person that they went through went to hospital and they weren't informed. They said they be delivered the next day. Well next day came and it said it was delivered. Though when I asked my mom. She said they never came. So fast forward to today... My husband called again... They said they don't know why it said delivered. They should be there in a few mins. Sure enough they came. Customer service was friendly. But they need to step up there game here and get things delivered on time and be more professional. After reading these reviews I was scared we wouldn't get them. I will probably not go through them again at this point. But the flowers look great!
Answer: I was so mad that they cheated me and i curse myself that i did not read the review before ordering. But after reading the review i think its good that they did not deliver my order because delivering cheap things on my frnds bday would have been even worse.
Answer: Order was not as it was the quality was very bad n brand wad changed
Answer: Better not to choose this fraudulent website. Expect terrible answers from the customer support incase u dont receive the exact or nearly similar product. Mere dissatisfying and ur occassion will definetely get spoiled
Answer: Never.! :D
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