MyFlowerGift Reviews Summary
The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
They have charged me for 40 roses and a cake, after sending them lots of emails of flow up About the same they said flowers are not available
And then gave me options of two types of chocolate
Chocolates only six pcs of FR.
Still I was happy thinking that, at least I was able to
Sent my brother a cake
To no surprise the cake was rotten and smelling
It could have made my entire family sick
Such pathetic service you guy provide
Cheats
More over I complain about this to there website they used the same cake picture to some other fake review which they post them self
Cheats frauds
Do not order with these people. Proper scammers. No one will reply you. Never mentioned delivery charges when purchasing. On the day of delivery they sent email to pay extra for delivery. No one will confirm your payment. The cake was not delivered at all.
Scam, scam, scam... You guys said if I pay 250 more than you could deliver my order during midnight n now it's almost noon n haven't receive any update on... the girl on your customer support*******619) said she had no idea and will let me know within an hour and after a long time of wait when I called her she disconnected my call n now no answer from her side. Return my money without credit note as it's your fault or I am going consumer forum To lodge a complain against your scam... meanwhile I am going to post this incident on other social media platform as you guys have ruin my day
Worst kind of business platform, dont get your best day to be your worst by taking their service,
These $#*! just wants money from you but dont want to provide service.
I faced a very bad experience from your company - I ordered cake on 12 May 2020 and paid an extra delivery fee for overnight delivery. They didn't deliver the cake at all and all my family is upset. And they didn't even notify me that they are not delivering. Our whole plan got destroyed.
I reached customer service it says mobile switched off. And I reached in the morning regarding the delivery, they are such rude enough. That they didn't answer calls properly and saying delivery is today. If delivery is today?- why should I pay for an overnight extra fee. And after they said, due to lockdown police stopped. Then I said, I clearly asked one of the agents, they said they will deliver in lockdown location as well. That's the main reason I booked the cake for the price of 2175rs for 1kg cake. And they dropped my call and i tried to reach a couple of times they even didn't lift the call. And customer care guys don't know how to speak English as well, instead of response they dropped my call
I am really disappointed with your service. I will never prefer you in future sorry if it hurts.
And next, I dropped a couple of emails to cancel the order they said cancellation is not possible. It is totally weird.
So finally they ordered from fernsnpertals website and sent cake to me - I see the same cake costs 1200rs from their website. This is totally unfair.
And last - The delivery box is also not good at all and the whole cake got messed up. It seems to be they need to deliver something. Instead of nothing
They ensured to deliver flowers, dry fruit and chocolates in Ahmedabad inspite of lockdown and shutdown. Inspite of asking them again again regarding it they ensured 100% delivery at this pending and I had placed the order. They said once they're out for delivery they will confirm me the time and till evening 8 they will not my mails. At the time of delivery which they promised while placing order they're answer my mail saying that they're are unable to deliver because of lock down and now they're are refusing to refund my money back nor they bother to replay my mails or text message and on top of that the contact number which is been put up on their site is of Karnataka. Whoever picks up the call, is reluctant to talk and and does not understands Hindi or english. They are a complete fraud and i am going to take strict action against them. Kindly don't trust them.
I bought the below combo out of which they delivered only chocolate and fruits. Chocolate is about to expire in June(today is 10/5/2020). Fruits were completely hopeless. See the condition of grapes. See the picture for reference. Balloons were attached to the chocolate box whereas in the item description it specially mentions blown balloons. My mom is not going to blow those balloons on mothers day for herself. Flowers were not delivered. Not worth spending a penny on these guys.
If you are thinking to surprise your special someone just don't even think of ordering from these guys. Believe me it will be disturbing as they don't reply back to you. So please don't order.
Thanks
Guys, don't fall for their chat. After you place the order they will block you and never respond to your emails. My husband ordered cake for me yesterday (May 4) and confirmed with customer care executive multiple times and they said it will be delivered. He thought this site is genuine and ordered cake. But it was never delivered and no update. When i sent multiple emails they just replied the cake was damaged in banjara hills by police and delivery boy returned. How come a cool cake is coming to chanda nagar from banjara hills. This is completely fake and there is no such thing happened. They are saying file complaint on banjara hills police. Guys please inform all ur friends and collegues not to buy anythg from this. Just trust famous websites like winni and Ferns and petals and flower aura. Surprise gone, and money also gone and bday ruined with this waiting.
Upon chat confirmation, I ordered cake during lockdown. But once order placed, no one turned up. I requested for refund and they provided credit which can used only in their store. I do not want to trust these guys anymore and requested for refund. Upon heated argument, they cooked up a story that it has been delivered. But honestly I didn't receive a mail confirmation on delivery or atleast call.
This is totally a fake website. Don't trust them and order items from here. I have ordered a cake and it never got delivered neither did I receive the refund. At first before placing the order, the customer service chat reply to your messages. Once you finish the payment, no one even responds. They charged 1450 Rs and the entire money is just wasted.
It was my father 60th birthday, a very special day for mw, I ordered 1 kg chocolate almond cake for my father with jade plant, both products were delivered on time in this period of lockdown... cake was amazing, and plant quality was too good... my whole family love the presentation, thanks a lot...
Yesterday I ordered cake Nd I made payments aswell coz my dad got retirement
I asked them twice before I placed order they said they will but now they are telling they won't deliver to the adress and now they blocked me with out any response plz don't trust these guys
I ordered for one kg cake but it's showing only half kg in the receipt
I don't know why
They really spoiled my mood I trusted them but they didn't stand on the word
Each penny comes from our hard work pay but these guys never bother about people's emotions
They really spoiled our event
This is the worst website... Before placing an order. They respond very well... But after placing an order. And paying the amount... They just stop responding to us. They don't give any confirmation also... I just lost my money. Please never ever trust this website.
It's fake all fake i made a biggest mistake to order from "MyFlowerGift" i order 2 cakes for my wife's birthday 25/4/2020 but no one deliver they spoiled my day spoiled my emotions if you order anything from "MyFlowerGift" they never deliver don't order anything from here after order anything status always shows "panding" and you cant track your order they charged 1400rs but not deliver anything
My order******* was not delivered. There was no response to my numerous mails. The phone number given was switched off. Totally unprofessional. Please arrange for a refund.
These are Scammers, they take the money. Do not give a date and after follow up, they give some excuses for non delivery... no refund. Avoid at all Cost... Scammers!
I ordered cake and they didn't delivery and no refund no reply even mobile is switched off once I reach India I'll $#*! this company
Don't ever order from this websit, they only response through chat not through call, it's actually fake website they get money without delivering any product, after processing the status will be processing whole week and cake will deliver. I have already complaint to cybercrime police to hack their website and they are bangalorian, they cheat all over country by building fake website.
Never ever buy from those people. Especially that lady she talking like a boss. She is thinking she giving the cake from his charity. I lost 1400 rupees and they dont even refunding.
Guys how I can take action against them?
About the business
Buy Online Unique and Fresh Flowers, Cakes, Chocolates for any occasion, Order on My Flower Gift best Online Shop India, corporate, personalized gifting.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members