The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Fraudsters at its best. Asked them specifically if they can make the delivery before ordering. Ofcourse can't make the promise. Asked for refund, they cleaning BS about their terms and condition. Thank goodness I used CC to pay for this. Will get my money back in 12 days. These guys turned special occasion into a frustration. Messaged my father after accusing him of cheater. Screenshot attached
Very Worst Services please don't go through these guys complete scam. I ordered worth of 4400 rupees but they delivered me worth of 1500 rupees.
No proper update or progress and very rude to us.
Please see the attached photos what i have been ordered and what they have delivered.
Hi All
Kindly do not order anything from my flower gift they are doing fraud
My husband order cake for my birthday they dint delivered and top of that they are not refunding my money not answering our calls and even not relying to our messages
If You order Mango Flavour Cake, you have to Pay Extra by default.
But you Wil get the Normal Black forest Only...
I ordered Mango Photo Cake, But received Black forest Photo cake
I have paid 1400/- for customized order. They didn't deliver. I lost my money and emotions.
Fraud fraud fraud fraud fraud
They will help only till payment. Later nobody will respond. Totally Fraud site. Sent 25 mails but no response. No contact number.
I had ordered flowers online through this site. After purchase these customer support team are saying they havent received the finds yet. Upon calling bank funds are already release and has to be with the merchant. They simply take money and do not deliver the product. Fake website do not fall for it.
They are complete cheats and a scam taking money and not delivering on their promise, first they accept order, stating they deliver at the address shared, after sharing all details and payment, they don't deliver and no response on delivery status, although while accepting order they said same day delivery. FINALLY THEY DONT DELIVER THE ORDER, STATING THEY CANT DELIVER TO THE ADDRESS GIVEN, and refuse to refund the money. Cheats will never succeed by scamming people. Shameful behavior.
The cake was supposed to be delivered on 3rd of October but they sent an email during the last moment that we needed to pay them extra 300 because the delivery location was away from their place which could be collected after the delivery time itself, the cake was not delivered on the given date as well as the cake was damaged when it got delivered on 4th of October and when we complained them about the condition of the cake they didn't speak to us properly and the mail that they sent after we complained them about it was pathetic and intolerant
Ordered as per the online instructions on 1st of Oct for the cake. Paid Rs 2400 as attached below.
Chosen date for delivery was 3rd Oct- but cake delivered on 4th Oct after the birthday.
Cake was crushed when my daughter received it day after her birthday.
They are sending me rude emails when I am sharing my distress.
Long story pls check the payment made, emails they are sending and the cake picture
I order a birthday cake for 05 oct 2023. They send me a email just before delivery time, that i need to pay extra 400 Rs for delivery. They didnt tell anything when i order cake.on delivery date only they telling my delivery location little far so need to pay extra. And i try to contact customer serice. They told me customer service only for sales support, need to email other addred. Because of theri bad service i lose my aunts birthday cake cutting ontime
They took money but didn't deliver.
Called customer care no response and emailed them they didn't respond. Be very careful, we lost our money.
Title: Beware of Scams – Terrible Experience with MyFlowerGift.com
Review:
I had an extremely disappointing experience with MyFlowerGift.com. I ordered a cake for a special occasion, but not only did they fail to deliver, they took my money without any remorse. The emotional toll of anticipating a celebration turned into frustration and disappointment. Beware of this website; it's a scam that preys on people's emotions. Save yourself the trouble and find a more reliable and trustworthy service for your special moments.
They are cheating my saying they can deliver to the airport took extra money for delivery but no one showed up when I contacted the service team they are saying they can deliver anywhere else. Fraud company
This is a fraud company, I ordered a cake from them on 2nd September which was one and a half kilo cake and a chocolate bouquet which had 16 pieces of chocolates. I ordered from them, they are saying to pay us now, I paid them only then and After that when I asked them yesterday that I have given them the time of 11:00 to deliver the cake, then I sent them a message on the same number on which I had placed an order and they said that they are on our email ID. Message me, you will get complete information from there, so I mailed them on their email ID, they have not received any reply till date. We have been calling on the number which was on their email ID since yesterday. A girl picks up the call and disconnects the phone. Then she picks up, then disconnects the phone, we messaged them again, they are not getting any reply, this is a fraud company, all the children, whatever you buy from them, go and buy it from the shop yourself, never order online.
www.myflowergift.com is completely delivery wrong and low quality items we ordered. Charging for extra for fixed timing and they not delivering on that time. I have ordered 3000 rs and delivered worth of 500 rs items. Asking money after after the website payment. Some items are not delivered. Customer support is very good until the payment. After that, they do not even reply to the message
I had a terrible time dealing with them(Order number *******257 - Delivery request on 26/06/2023). I've included my order information and email exchanges I had with them. There is still certain product that haven't been delivered between which I already paid. Also you can see from the picture itself the cake what i ordered and what i received. Also i shocked to hear from the person who made the cake and delivered us that they got an order from May flower Gift for Rs 1200, for which I had paid Rs.4600. And a Rs.2900 paid for the dress is still not received! How lucky I am! They don't return my calls or mails, and they're not willing to issue a refund either. Evidently, they won't otherwise they wouldn't engage in such scams.
And their phone support service has a lot of personality. They are well-trained in how to be nice before taking orders and horrible afterward.
Shameless people!
My daughter ordered 5 white lilies with vase and 1 kg strawberry cheese cake. She paid a total of Rs.3675/-
They sent 4 strands of purple orchids with chrysanthemums and half kg chocolate cake.
So both items were inferior. Even after messaging them with proof of pictures they don't respond.
Total cost of what they sent would not exceed 1600/- and they charged 3675/-
THIS IS OPEN CHEATING AND FRAUD. THIS COMPANY AND OWNERS WILL BURN IN HELL.
I ordered a 20 red rose bouquet and cake for my friends birthday through them, upon telling they said we can deliver that location. It cost arround 2000 rs. On the day of delivery date they told the location is out of city so they need additional 300rs for delivery. Finally I Paid that amount, after that there is no response for two days. I was keep on followping through email and whatsap. After that they said we tried delivery but not answered. So i gave them different number. Finally on the next day they delivery the gift. But the delivered gift has not matching what i ordered. Entirely different, with low quality. Hardly overall cost 400rs. They are scammer. Don't any spent money on it.
Terrible service, the cake arrived all messed up, the roses didn't arrive at all! They ruined my surprise!
THEY JUST TAKE MONEY AND VANISH TO CONTACT THEM NO WAY
FRAUD FRAUD FRAUD MORE THAN THAN NOTHEING ELSE TO SAY
TAKE MY 2500RS CHEATERS
IM GOING TO FILE A CASE YOU GUYS WILL SEE WHO AM I JUST WAIT UNTEIL TOMMORROW
Answer: I was so mad that they cheated me and i curse myself that i did not read the review before ordering. But after reading the review i think its good that they did not deliver my order because delivering cheap things on my frnds bday would have been even worse.
Answer: Order was not as it was the quality was very bad n brand wad changed
Answer: Better not to choose this fraudulent website. Expect terrible answers from the customer support incase u dont receive the exact or nearly similar product. Mere dissatisfying and ur occassion will definetely get spoiled
Answer: Never.! :D
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