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MyFlowerGiftReviews 1,240

2.0
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MyFlowerGift Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
581
value
558
shipping
551
returns
506
quality
527
India
1 review
0 helpful votes
Follow Mona P.
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Fraud Company
September 9, 2023

Placed and paid for my order. However few hours before delivery they mailed asking for more money and when tried to connect with them, there was no response on mail, WhatsApp or contact nos. So neither was my order delivered and neither my money refund. No apologies no explanation. Horrible experience. They are running a big scam looting people.

Date of experience: September 9, 2023
Kuwait
1 review
0 helpful votes
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Not satisfied...
September 5, 2023

I ordered strawberry cake with flower and they delivered vanilla cake with chocolate.
Not satisfied...

Date of experience: September 5, 2023
Kuwait
1 review
3 helpful votes
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SCAM
September 5, 2023

It's a fake website. Another way of cheating. They don't deliver and after payment don't respond to your phone calls or email or wtsapp.Don't fall for it

Date of experience: September 5, 2023
AE
1 review
1 helpful vote
Follow Shine K.
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Fake website. Promised delivery on 30 August 2023 and today is 05 Septemebr 2023 and they did not deliver it. I lost 2500 Rs. Dont buy anything if you value your money

Date of experience: September 5, 2023
AE
1 review
0 helpful votes
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Poor customer service
September 3, 2023

It did not deliver the product I ordered. Moreover, the customer service through email as well as phone was terrible. Used very poor language to address the issue such as open your eyes and no one has the time to read your rubbish email.

Date of experience: September 3, 2023
Bahrain
1 review
0 helpful votes
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Worst service ever and cheating commitments.
August 21, 2023

Please dont purchase from them. Once open website there is customer service window, they will very polite and caring and give all commitment until you place and pay your order. After that you ask about your delivery delay/not delivery then they will say we are only sales team. Then they will provide one customer care email address. But nobody will reply for your emails and nobody caring about your order. After I contact customer care phone number and nobody answering the call and ringing you will get voice message option. I have booked same day delivery but next day also not delivered and nobody. My 1199 lost and there is no return policy. Nobody taking care your concern. I have lost my happiness and money because of them.

Date of experience: August 21, 2023
Sweden
1 review
0 helpful votes
Follow Pavan S.
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Cheaters
August 16, 2023

Cheaters. They will hurry you to book the order and never deliver. Don't trust these guys. Their customer service is every bad

Date of experience: August 16, 2023
AE
1 review
0 helpful votes
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Very Poor Service
July 23, 2023

NO ONE SHOULD PLACE A ORDER HERE. UNTIL WE PAID FOR THE SERVICE WVERYTHINV WAS VERY FAST AND RESPONSE ALSO VERY QUICK. TODAY THEY SUPPOSE TO DELIVER THE BORTGDAH GOFT AS PER THEIR COMMITMENT NOW TOME In India is 4 amd we call for update they showed their real character and telling me they are cancelling the order
The person with this number ************** respond to us in a very rude and pathetic way
We have paid INR 4800 AND THIS IS THE SERVICE WE GOT. I CHOSE THE TOME FOR DELIVERY BETWEEN 9-9:30 AM. I RECOMMEND ALL NOT TO ORDER FROM OVERSEAS THR THIS MYFLOWER. THEIR SERVICE IS VERY VERY BAD

Date of experience: July 23, 2023
AE
1 review
0 helpful votes
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The worst service ever experienced...they r meant to brighten sombodys day and they just do the opposite.highly unproffession...no customer services...just cons waiting to scam and eat money!u wana ruin ur day...they can be definitely of service...

Date of experience: July 16, 2023
AE
1 review
0 helpful votes
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Worst service and biggest frauds in the market. They didn't deliver the ordered items and Neither returned the cash. There is no response for the mails, chats or phone calls after placing orders. Terrible Customer care services...

Date of experience: July 13, 2023
AE
1 review
0 helpful votes
Follow Susmitha P.
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I have ordered bday cake from this website(https://www.myflowergift.com/) on 5/7/2023 for next day standard delivery before 7PM. They never delivered the cake before 7PM and when i contacted them for a refund they said they wont refund and check their terms and conditions, then they said they cant deliver to this location, if so they should have informed at the time of order. Please expats never order from this site, the customer care is so rude and unpolite and never helpful, You will end up losing your money and the time. They are frauds.

Date of experience: July 6, 2023
AE
1 review
0 helpful votes
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HOAXXX... FRAUD,,,,,, CRAPP... HOE...
July 5, 2023

GOSHHHHHH... FRAUD...HOAX...

I made a mistake that I didn't go through the reviews before and I paid the price for it.

I wanted to surprise a friend on her birthday so, made an order but they surprised me that it never got delivered. I was charged extra 400 that Sikkim is not under their coverage area blah blah...
As people are commenting they are fraud they'll message you, follow up before you make an order once the order is done, money taken! Doom they'll stop responding. I was making international calls to follow up and a HOE so called Aditi God knows if that is her real name is shouting instead of showing empathy. What a HOE!

IF YOU SEE SOME POSITIVE REVIEW THAT MEANS IT IS FAKE... DONE BY THEMSELVES! TOTAL CRAPP

PEOPLE BE AWARE AND STAY FROM THIS CRAPPP RATHER THROW YOUR MONEY IN THE STREET THAN TO DEAL WITH THIS HOAX CRAPPPP COMPANY...

Date of experience: July 5, 2023
Australia
1 review
0 helpful votes
Follow Jacob C.
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DO NOT ORDER FROM THIS FLORIST. We placed an order for Rs 6500, plus Rs 200 for quick delivery of a wreath. The order we received was not even worth Rs 1000. We did not get a wreath, but a small bouquet of flowers held together. We have been embarrassed by these people. They have not replied to any of our emails or phone calls after receiving our money. Before we paid the money they were very quick and responded very well, so please don't get caught by these cunning people. BEWARE of such scammers. Our biggest fault was not ready the reviews-PLEASE READ all reviews before ordering anything.

Photo 1- what we order/ Photo 2- what we received/ Photo 3- Invoice of Order no: *******630/ 3rd July 2023

Date of experience: July 3, 2023
AE
1 review
4 helpful votes
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Please don't order through this, it's the worst service I have ever experienced, they don't know how to respect customer. They promise something and say a lot but never know how to fulfill it. What they only want is money, you can't never expect a good service from them. Worst service providers.I have order a cake for my dad's birthday it's been one week they didn't delivered yet. They spoiled my happiness.

Date of experience: June 17, 2023
AE
1 review
0 helpful votes
Follow Rinju m.
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Dear all., Don't order anything from this fake site.
Actually I'm also not using this site but by mistakenly my order gone to this. Then I thought ok at least I ordered and they will deliver but the order I didn't received and they were telling foolish excuses and no respond for a long time. The after one week they told cancelled and will issue credit note but that one also still not received. They don't give any proper reply also.
So for the better am telling everyone who's ordering to their loved ones. Please don't order from this fake site.

Note: I admit my mistake before ordering I didn't check from where I'm ordering coz of that I got an experience like this. So beware thanks

Date of experience: June 9, 2023
Ireland
1 review
0 helpful votes
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Not reliable
June 8, 2023

I ordered a birthday cake through this site,it was the worst experience in my life. They taken the cash and even extra 200 for the fixed time delivery. Then I get to know the cake not delivered at time. I tried to send emails and rang customer service and they hang up in me. Later send an email,that they need extra 200 for the delivery because it's too far. I even paid it. But cake not delivered address and they keep saying they delivered to same address. They never attend the calls,bad way of talking from a lady,they don't know how to deal with customers. They supposed to check the delivery address when place the order and should be confirmed the delivery before the promised time. But even the day later it's not delivered. I never face such an issue from any sites. I regret the decision in making the decision to choose this site. Please don't cheat anymore.every moment and every penny is valuable. I don't recommend this site at all. Don't be fool by choosing the site. They never been even return the money or apologize the customer.

Date of experience: June 8, 2023
Maldives
1 review
0 helpful votes
Follow Ranveer G.
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FRAUD COMPANY
June 6, 2023

FRAUD FRAUD FRAUD FRAUD
This not an company only one person frauding to all the people last year i have place order they havn't deliver the cake and saying delivered. Who is answering the calls she is very rood and Arraignment without complet the conversation she drop the phone. It's complete fraud please put in cyber police how they cheating the people. This is my second experience with Bengalore how the cheat the people. It's high tech city for hightech cheat people.

Date of experience: June 6, 2023
AE
1 review
0 helpful votes
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Fraud alert
May 31, 2023

They will not send the right items which we have selected and paid… order cake and flowers and not recieved the right onr i have choosed… no writings has been added and customer care team not answered properly

Date of experience: May 31, 2023
AE
1 review
0 helpful votes
Follow Sisira R.
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I had ordered a cake, money plant and chocolate box for my dad's birthday and requested for fixed time delivery for which I paid 200 extra. Next day I didn't get it on that time and when I tried to contact whatsapp they said to send mail to support and when I mailed they said they will check with branch and then again when I contacted they said I need to pay extra for delivery as it is bit far. Already I had lost 200 and then they asked for delivery charge extra also. I said ok bcz I wanted my order. Then there was no response. I think I mailed them around 5 times and then I got one reply saying they will deliver by evening. When the package came I could see that the money plant which I ordered was with ceramic pot and this was in a plastic container with leaves all dull and not fresh. The cake had writings with spelling mistake. They had always mentioned I will receive mail once delivered. That also I didn't get. This is not the first time I am sending gifts to india but to be frank this is my first experience. Luckily they have not given a feedback form in their page. Complaint should be filed against such frauds.

Date of experience: May 28, 2023
AE
2 reviews
0 helpful votes
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I ordered for a anniversary gift combo of cake and flower with add on of chocolates.They delivered Cakes without flowers.In exchange of flowers they delivered chocolotes.Add on chocolates are also missing,i contacted customer care but no respose,reminder mails and whatsapp chat also also not replying.very unsatisfying experience.

Date of experience: May 21, 2023

About the business

Buy Online Unique and Fresh Flowers, Cakes, Chocolates for any occasion, Order on My Flower Gift best Online Shop India, corporate, personalized gifting.


myflowergift.com
Bangalore, India