My Cosmetics Kit

You buy the kit and then you commit to having it shipped to you every few months, I chose 6 months and every time I try to cancel they do there best to talk you out of it, they give me another discount or more free products, and you are talking to someone from another country and it is hard to understand. This is why I never do this, I guess I will try again, but I do not like a company that bullies you in to staying. Has anyone else had trouble canceling the membership? Maybe I am too soft and easy just need to be firm! I like the product it is good.

Havent tried. Im disappointed that I dont
See your company not answer the questions. Good companies respond to customers makes me not to want order

Frustration plus. Not good experience. Didn't like the product returned, but continued to get charged. Bad business. This was supposed to be a try at $39 something and then I started getting charged $64.51 every 4 weeks. I called, cancelled requested money back and was "again charged" I finally threatened to take to my bank as fraudulent charge and they advised they would credit my account immediately for unauthorized charges. I do not recommend this product.

I spent so much money trying to find a foundation that covers my eczema to no avail. With this product, it only takes tiny amount. My face is smoother and more radiant. Very nice product!

Make sure you read the fine print. The company advertises the product (5 piece) as being $39.95 but they charge you every 4 weeks. The total cost of the product is $119.85 +shipping. The foundation does not cover anymore than store brand products and completely not worth that price. I would have been happy paying the $39.95 and never using it again but was outraged at paying $120 for something that didn't work anywhere near as I would have hoped.

I am 52 years old and I have tried many different brands of make-up in my lifetime and this is the first foundation and concealer I've used that I absolutely LOVE! You use so little and covers everything. At the end of the day my face doesn't look like the make up is caked on or have an oily appearance and best of all it last ALL day!

I was confused by the TryItNow site when I first ordered the package. Then, when I called IT Cosmetics directly to make changes to my order, they referred me to TryITNow. I had no idea it was a different fulfillment company. They are limited in what they carry. I've used the IT Cosmetics for a year and honestly am pretty happy with most of them. But, anything I want to use I can get from Sephora or from IT directly. I called and cancelled TryITNow--they did their best to convince me to stay, come back, change dates and I just kept saying "I need to cancel". Finally she gave up and said OK.

I purchased your product to try for 39.95. I didn't expect to get charged again for no product.
This really upsets me about ordering online. It's getting to the point that you don't know who is legit and whos not. I was happy with my first order, until I got charged again. And nothing was sent to me. I am not buying anything unless it is thru Paypal from now on.

I really like the foundation and concealer, especially, although the other products are also good. I am a makeup artist and instructor, so am very observant with cosmetics. They make a good product, unfortunately, the online marketing is a little shady. I ordered the trial, expecting to pay $49, then got another shipment the next month, not expecting it. When I called to cancel, she told me that the regular price is $120, and my card will be charged monthly, until it is paid for. Buy it at Ulta, and save yourself the hassle.

For the record, it says plain as day when selecting the products you want that you will be charged 3 installments per order.
That being said, the TV offer said nothing about that, so it is horribly misleading. Excellent product, horrible marketing.

I am confused by all the bad reviews. I have had nothing but a great experience! I started ordering about a year and a half ago and I call before my shipment, so I can change the products to what I want that time around. They will take the whole payment at once or they will break it up, so you can pay the total over a 3 month period, which I think is convenient. I had a tube of the Bye Bye Foundation and it stopped pumping out the foundation, so I called and they sent me a new one at no cost. The Bye Bye Foundation is much cheaper if you do the monthly subscription. I don't know anyone who works for It Cosmetics or the Guther Renker company; I just wanted to say that I have been completely satisfied and haven't had any troubles or complaints in the year and a half I have used them.

Purchased, against my better judgement, the Try It Now set. BIG MISTAKE. Called to cancel the next shipment as I wasn't impressed with the product - certainly not worth the huge price tag. Was told that the next shipment had already gone out so I would have to pay for that too. Charged me for the following 5 months. I called every month and every month they told me "this is the last month you will be charged". Finally threatened to write a complaint so they "escalated" my call to a manager who gave me an address where I could send a complaint. Totally ridiculous. Listen to the little voice in your head that says not to sign up for their auto delivery. If you really like this product, there are many reputable shops you can purchase it at and get a full size bottle. I suggest you use one of those. This has been nothing but a very expensive nightmare and in my opinion a complete SCAM on unsuspecting people. Falsely advertised and misleading.

This is my review, and it isn't good. The product did not do what they say it would. I applied it three times, and my redness was not covered up. Also, I did not know we had to read the fine print and that you would be sending out new products every 30 days or so. I have refused the last two packages and I was billed for them. I spoke with Chris on on May 6,2016. Was assured my acct would be cancelled, and it was. But since then I have been billed 63.65 and 53.94, which I want credited for. I never brought the products home from the Post Office. This is not very good business practice. Please credit my account for the 2 amounts listed above or you will hear from my lawyer. As far as I am concerned, this is fraud and outright criminal.

Millie Vavra
*******@verizon.net
*******488

Please feel free to contact me.

I ordered the product an received it within a week. The foundation was ok but they sent me concealer an setting powder 2 shades darker than me. I called to cancel the subscription the agent stated being the product hadn't shipped I would no longer receive any product an I was done with it. Well I go to check my mail an what do you know I have a bill from it cosmetics, I called an asked why an they said because they mailed me a second shipment but I had called an removed the credit card off my file lol like really believe I was pissed they told me the subscription had never been canceled an in order to refund my money I had to return the product, product I don't have smh other than that I'm out 161 dollars because I've been billed till march. Worse customer service ever an the product isn't that exciting for 161 dollars honestly it says it targets redness an neverdid it cover up any redness on me!

100% satisfied. With my experience. I have been a customer for about a year and a half. Ive never had a problem and only receive what I order when I order it!

I have spent so much time and money looking for a product to cover my rosacea and this is the best product by far. Most concealers will cover for 15 minutes, but do not last all day. This lasted all day. At the same time, it does not have a caked appearance. It did take me practice to apply the concealer. I normally use a sponge to apply makeup, and this did not work well with the concealer. (Fingers worked better.) The eyebrow pencil was a little too dark for my fair skin and blonde hair, but the pencil did come with a brush that helped lighten it a bit..

I ordered and received the Try It Now sample box for 44$ and then a few weeks later, I received another box from It Cosmetics and this one was 133$. I did not request this new shipment and was not even contacted to see if I liked the product and wanted to receive more. I had no input regarding the items shipped. When I returned the box, I received a 72% refund. This program is a rip-off. Buyer beware.

It cosmetics are the best for covering dark spots and dark circle under the eye. I'm very disappointed to see that my automatic subscription to tryitnow was canceled. I hope that they will renew the website for new purchases. Thank u It Cosmetics!

I canceled and they still sent another shipment. On top of that, they didn't even send me the correct products! Customer service is terrible. They make you call their number so that a rep can try and talk you into different products/packages.

I've ordered from QVC and never had any trouble, but when I noticed I was charged again for the products I received only one month ago I called to cancel the automatic shipments. They stated shipments every 12 weeks, but this has only been one month and at pretty much the same amount as I paid the first time. I wanted to try IT's liquid foundation and thought this was a good way to try the product, but I was so wrong! I called to cancel the order, because that is your only option per their website, When you call they keep you on the phone talking in circles trying to get you to change your shipment date. They said they would give me a return address label, but took that option back when I would not agree to move my shipment date to June rather than cancel all together. I now have to return the products, on my dime, within 7 to 10 days of receipt or my account will not be credited. I will never order from them again!

Already said what I needed to. I just wanted to point out "one" of the FAKE REVIEWS I was telling about seeing. Lol... Sickening huh? Why aren't these people arrested and locked in a room, and throw away the ROOM?!?

I tried It Cosmetics because of good things a couple friends had told me about. I have very fair skin and have rosacea with some redness and blotchy spots. So if this would cover it easily I am all IN. I am very pleased with the result and it did a great job covering the red areas and evening out my skin. They talk about it looking "Flawless" and that is what mine now does. Plus the moisturizer and SPF 50 is so nice and my face is soft again.

I'm on the auto ship program and you choose how many items you want sent out. I received another lip stain which I already had and a mascara which I wanted to return. The customer service person was very nice. She spent time asking what I would like to try and she shared a lot of product information which helped in my choices. She sent out two products for me to try (free) and I will be returning two items and getting credit for those.

I'm sorry to hear others have not liked the product or it didn't give you the coverage you wanted. Call them, ask about others that could give you different coverage.
There are different "foundations" to try. I use the "Bye Bye Foundation Full Coverage Moisturizer" and the concealer for under the eyes, which you could use other places too.
I'm looking forward to trying new products in this line! * * * * * +

IT cosmetics are top shelf, you get what you pay for!
Information about the package and the NEXT order you receive, including prices are clearly stated.
If you are going to order on line, read EVERYTHING! There is no SCAM going on with company.