MyCokeRewards

We were mainly a Pepsi product family but slowly changed to a primarily Coca-Cola drinking family as we had fun earning and spending points. Our family consists of three households: parents, an adult son and his family, and an adult daughter and her family. We have held competitions between the households to save and earn rewards. We used the old rewards site as a way to teach the value of saving to our children. We've even collectively saved points and redeemed for "door prizes" for family get-togethers. Today, we logged in the new site and are devastated at how little value the Coca-Cola Company has placed upon its loyal customer base. We agree with several posters here who are expressing their displeasure on Coca-Cola's social media sites.

Coke must be the only company to run a promotion and then go out of their way to piss off their customers. There are no real rewards, only slim chances to "win". They have caps that are impossible to read (most of the Green ones), and if you try to guess what the code is you are likely to use up your chances to enter if you guess wrong. Most of the rewards are lame, things like a free popcorn or drink at a movie (where you would have to buy a ticket to get your "freebie"), or a chance to win a whole $2 gift certificate. Some of the entries can only be made with a cell phone so if you don't have one you are out of luck. Also they limit the number of entries for several items.
If you enjoy mindlessly entering letters and numbers with no return for your time, you would love this program.

I agree with complaints seen on new Coke Rewards. It seems like Coke screwed up and would be better off admitting they didn't fund rewards program and needs to re-evaluate. Hard to see them poor endless funds into advertising and they treat captive customers like fools with the "better rewards program". I couldn't even get into old site in April-May-June before end of promotion on Safari or Internet Explorer and called into support line and guy who answered agreed but couldn't help me. Someone at Coke needs to survey the most active old program users and get their feedback (I would expect it would be overwhelming negative).

Used to pay more for Coca-cola to get the rewards. Now they just have a frustrating app, a frustrating website, and nothing to offer. No rewards, just a bunch of useless "games" that aren't fun, videos that are ads, and horrible links that take you in circles. Does anyone at Coca-Cola understand marketing principles? Lesson 1 - Try to NOT piss off your customers. Lesson 2 - Do not call advertisements "rewards," people are smarter than that. Lesson 3 - If the competition is cheaper and just as good as you are, you will lose business UNLESS you have something worthy to offer. In summary, store brand soda and Pepsi are my new favorites, thanks for making that decision so easy Coke Rewards!

The new coke rewards site is horrible and a major step back in friendliness to consumers. I have been doing this for many years and my family drinks a LOT of coke products. Now, the new system essentially ignores that loyalty and forces you to become part of it's marketing to gain rewards. I have a balance of over ******* points - hey coke don't you think I might be a loyal customer and deserve better than bronze status?! In addition, the website does not work well at all. Crashes frequently and does not accurately track points. Finally, the weekly limit of 75 points is too low, particularly since I now have a stack of caps I could not enter when the system was transitioning and not working. I am thinking about bagging coke products all together and going to pepsi due to how bad they have screwed this system up. Coke, you have some work to do.

Why are you not listening to all the negative reviews you are getting on your revamped program? This program has gone from "not so good" to " bad" to " absolutely horrible" and the management of CocaCola has completely forgotten the generation that grew up in the 1950's and 1960's who have stayed loyal to the Coke brand all these years... now we have to put up with this Twitter and Facebook nonsense and rewards which are rather insulting. Are you brain dead or secretly working for Pepsi?