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MyCleanPC

How would you rate MyCleanPC?
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Texas
1 review
0 helpful votes
Follow Lisa H.
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I have been having problems with the audio on my computer and the technician figured out what was wrong with my computer. He told me that I needed some external speakers, because evidently there was a problem with my internal speakers and the wiring. So I am going to get some external speakers and continue to use my computer until I can get another one. My computer is old and outdated. U.S. Tech support is a great company and I will continue to use them always!

Date of experience: January 3, 2018
Washington
1 review
1 helpful vote
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The big ripp off
May 22, 2017

My Clean PC seem to be Professional scam artist I bet the department heads sit in company meetings laughing about how they rip people off and how they use Laws to do it. Did you know you can not stop payment on a Debit card you can not cancel the card and do it this is crazy the consumer is not being protected. All of this would not happen if they sold a good product So people if you do not want to be ripped off do not purchase this product you will regret it.

Date of experience: May 22, 2017
Texas
1 review
0 helpful votes
Follow Rocco A.
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Every problem i have or anything i need installed they do it for me im very happy with the service never have to take my comouter in anywhere its all done buy you guys no problems at all very happy with the servive as long as the price stays the same i will be a life time member

Date of experience: January 3, 2018
California
1 review
1 helpful vote
Follow Cheryl W.
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I use this service often, they always service my computer needs quickly, and efficiently, solve all my issues, and my computer runs like new. I would recommend this service to anyone, it's a great service and very affordable to all!

Date of experience: December 11, 2017
Kansas
1 review
7 helpful votes
Follow ChongShin K.
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First of all, a legitimate security program will not hide its name. The name of this software is actually "CyberDefender". Any legitimate product would advertise its name, not hide behind a bunch of fake looking accolades as is found on this website.

I used Sandboxie to securely visit this website as well as to install their software into a sandboxed environment that would not allow it to cause harm to my PC. My anti-virus software was quickly triggered during the "CyberDefender" installation.

The "scan" itself tossed up a bunch of nonsense. It was unable to access my PC, so its 233 "problems" were nothing but messages saying that certain information in the registry didn't exist. Of course it exists, it just can't access it.

Lastly, this program is nothing more than a registry cleaner that produces a list of dubious results and then charges you to "fix" them. If you want FREE, trusted software to clean your registry then search Google for CCleaner.

Date of experience: May 25, 2010
Michigan
1 review
1 helpful vote
Follow Tammie W.
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My Clean PC is a very good cleaning program that you can do yourself at any time and it is very economic. If your computer gets slow, set it to scan, walk away and take a break and by the time you come back you will see why it was so slow. Just set it to repair and go back to doing whatever it was you were doing. I love this program as I have a home based business and don't have time to take my computer in to be fixed.
Tammie

Date of experience: March 17, 2018
New York
1 review
1 helpful vote
Follow Angelo C.
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Bought into program for my personal PC. 2 days later I couldn't open any internet connections. Called tech help. They got in and said that I had a MALWARE virus.
I didn't have it 2 days ago. They want $250.00 to fix it. I think they put it there.
I had a local guy come in a reload my system for $100.00. Works great now.
Stay away from maxmyspeed.

Date of experience: April 4, 2011
Georgia
1 review
0 helpful votes
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It took a deep scan and detected each and every problem from the computer. The thorough scan was efficient and comprehensive. It ensures quality service and reliability.

Date of experience: January 12, 2023
Texas
1 review
4 helpful votes
Follow D P.
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The people behind MyCleanPC.com is a company called CyberDefender. I've used CyberDefender before and all it did was cost me money and introduce more malware than I could get rid of on my own. They even gave me a virus, that they assured they could get rid of for a fee. Stay far away from this software.

Date of experience: January 18, 2011
Ohio
1 review
0 helpful votes
Follow Nancy K.
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The USTech technicians are so knowledgeable, professional and very friendly. My experiences with them have been excellent. I have had problems with my computers over the years that would have been virtually impossible for me to fix myself. USTech was always able to take care of the problems.

Date of experience: May 29, 2020
Washington
1 review
2 helpful votes
Follow Kim L.
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I downloaded "free" software Max my Speed website to check for errors, then was directed to go online and purchase software for $54.95 (not a bad price). Software wouldn't work until I called to "activate" it and had to speak with a representative that informs me that I have a virus and 1123 errors. She further informs me that only a special tech can repair and that after he was done I would have a "brand new" computer again. The next day after the tech was supposed to be finished, I had all the same errors, viruses and computer didn't run any faster and I had just put out $389.00 for all that. I sent numerous emails for someone to answer all my questions and didn't get any response. The next day I called and canceled my subscription but only got $200.00 refund... huge rip off. I then went to CNET and downloaded a program that only costs me $48.00 and it worked flawlessly and my computer works like "brand new". The software I purchased the second time is: Registry Mechanic 10. 0. 132

Date of experience: November 21, 2010
Texas
1 review
0 helpful votes
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I was in a situation with someone I could not understand and they wanted $200 to fix a problem with my computer they had a foreign accent. I got very upset and called US Tech Support and they straiten it right out. Thank You. Tom

Date of experience: January 3, 2018
Minnesota
1 review
0 helpful votes
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Thankfull
December 16, 2019

Your service has been always a pleasure with any technician on any call. They are trained excellence and that is what they give. They are always up on the most current problems they need to solve. Sooooooo Thank you and Merry Christmas

Date of experience: December 16, 2019
North Carolina
1 review
0 helpful votes
Follow Darren C.
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MyCleanPC is the PURE MAGIC to solving 99% of your computer problems! They know exactly what to install to get your computer back factory fresh! 5 STARS! Highly recommended and worth the monthly service fee! :)

Date of experience: March 12, 2018
Michigan
1 review
2 helpful votes
Follow Kyle L.
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I purchased the 2 yr program where their tech can fix any problem on your computer. Well they can't and actually made my computer worse. When i asked for a full refund they told me i wansn't elligible although the site says full refund within 30 days. Now, after several months of being paid in full they charged me $173 saying i hadn't paid. They are not a credible company. Please stay away from them

Date of experience: July 21, 2011
North Carolina
1 review
0 helpful votes
Follow Graham F.
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MyCleanPC does an excellent job of eliminating file problems and cleaning files. It adds an extra level of protection for file maintenance and reduces the potential for problem issues. I highly recommend MyCleanPC for the peace of mind of knowing the software highlights file problems and cleans them up.

Date of experience: September 26, 2020
Washington
1 review
4 helpful votes
Follow Luis D.
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I'm a certified computer technician. Stay away from this crap. It is all marketing. If your computer is badly infected you will NOT even be able to load a CD into the tray, or USB as the spyware may have disabled autorun, taskbar, and other permissions to the user. You are better off, using another computer and search for the spyware's name and see if there are solutions to remove it. DO NOT fall for the claims that this product will get your computer super fast. These guys talking are paid actors.

Date of experience: February 12, 2011
California
4 reviews
16 helpful votes
Follow BobbieMcKey M.
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I downloaded the free trial, and it found lots of stuff on my computer. Had to pay to get is off, but everyone has to make a buck and I felt the $40 was worth it. I have had the product about 3 months now, and no problems. Really it is more a malware remover, very easy to use and better for the non-technical user, but it did make my system more stable (donesnt crash anymore) and I think it boots faster. Anyways it is a good program and easy to read site.

Date of experience: February 22, 2010
Texas
1 review
1 helpful vote
Follow Joe M.
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I am computer stupid, US Tech support takes care of me! Whenever I have any kind of problem, us tech support always comes through and clears it up always to my satisfaction! Thanks very much, US Tech support!

Date of experience: March 17, 2018
Texas
1 review
1 helpful vote
Follow Marilyn S.
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Been a member for years. They have helped me with every computer and program I have. They have helped me set up the printers, get my wifi going as we have different houses, and the list goes on and on. They are always polite even though I am totally frustrated; they are patient with me. They take the time to listen to my problems. At my age, I need these people to help me with a machine that was not in my childhood---it wasn't in my adulthood either. I especially appreciate that I can trust them to do the job, and not do something illegal. Nowadays, that is a real plus for a company.

Date of experience: December 11, 2019

Overview

MyCleanPC has a rating of 2.7 stars from 490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyCleanPC most frequently mention and credit card. MyCleanPC ranks 3rd among Antivirus Software sites.

service
27
value
27
shipping
16
returns
24
quality
28
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