I'm a certified computer technician. Stay away from this crap. It is all marketing. If your computer is badly infected you will NOT even be able to load a CD into the tray, or USB as the spyware may have disabled autorun, taskbar, and other permissions to the user. You are better off, using another computer and search for the spyware's name and see if there are solutions to remove it. DO NOT fall for the claims that this product will get your computer super fast. These guys talking are paid actors.